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Added 2 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 38 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 38 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 38 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Alongside Director of Operations, liaises with team members and entities implicated in the research project on a variety of subjects, such as communications, reporting and organization of…
Added 38 mins ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 54 mins ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
…deployment, performance reporting, and stakeholder communication. The Manager operates as the strategic lead for clinic growth by setting direction, driving accountability across internal…
Added 1 hour ago
Site Security Coordinator
EBC Inc.
Ottawa, ON
Valid Government of Canada security clearance or eligibility to obtain one, in accordance with project security requirements.
Added 1 hour ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 1 hour ago
FO
Mover/Labourer
First Onsite - CA
Edmonton, AB
- Full-time
…and on customer sites. At the completion of the construction project, you are responsible for moving customer property to their previous condition in a timely…
Added 3 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 3 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 3 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 3 hours ago
CE
Mission Communications & Content Coordinator
Christian Education Benefit Solutions
AB · Edmonton, AB
- Full-time
…Communications & Content Coordinator, you will report to the Manager of Mission Advancement & Growth and create and coordinate communications across digital, print, social media,…
Added 3 hours ago
SC
Marketing Specialist
Sustainability consulting
Canada
- Full-time
Experience with digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, HubSpot, Mailchimp, or similar platforms.
Added 3 hours ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
What does a Contents Manager with Paul Davis do?
Added 4 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 4 hours ago
DG
Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
…Estimator to join our dynamic team. Reporting to the Estimating Manager, the E&I Estimator will be responsible for preparing accurate and competitive electrical and instrumentation cost…
Added 4 hours ago
Regional Environmental Manager, Environmental Assurance and Protection (EAP)
Amazon
Ajax, ON · Brampton, ON · Caledon, ON · Hamilton, ON · Mississauga, ON · Toronto, ON
Our team is seeking a Regional Environmental Manager (REM) who will lead and drive environmental operational excellence across Amazon sites in the Ontario area. The REM is an individual…
Added 5 hours ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
TTM offers a project-based internship in quality engineering within a printed circuit board manufacturing environment. Students gain practical experience, contribute to improvement projects…
Added 5 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 5 hours ago
HH
Senior Web Designer
Health Hue Digital
Remote, Canada
- Full-time
- Remote
Coordinate timelines with the Creative Account Manager
Added 5 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 5 hours ago
J
Product Manager, Agentic Products
Jetson
Kitchener, ON
- Full-time
At Jetson, AI agents already do real operations work. They check rebate paperwork, plan the next steps on a project and draft replies to customers. People review that work, approve it and…
Added 6 hours ago
HB
Business Analyst / Project Manager – Corporate Applications / Salesforce / Workday - FinTech - $120,000-$200,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $120,000 to $200,000 CAD / year
- Full-time
Job title: Business Analyst / Project Manager – Corporate Applications / Salesforce / Workday
Added 7 hours ago
BT
Senior Tax Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
We are looking for a Senior Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 7 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you'll collaborate…

Adoc Talent Management

Customer Success Manager - Aviation

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 28, 2026

Original job description

Company

Adoc Talent Management is seeking a Customer Success Manager for its client, a growing company whose mission is to help the aviation industry become more sustainable through digital technology. For over 10 years, this software company has been developing an eco-flight solution (SaaS) designed to optimize fuel consumption and reduce CO2 emissions. Relying on Big Data, Artificial Intelligence and Machine Learning algorithms, the software automatically analyzes the data available in aircraft black boxes.

The company is currently hiring a Customer Success Manager to support their growth in Americas.

Job

As part of the Customer Success team, you'll be in charge of a portfolio of customers and will act as a trusted advisor to them. You'll work jointly with their customers to develop success plans to ensure they achieve their objectives while having a great experience with their solutions and identifying opportunities for further success.

Missions have usually a multi-dimensional aspect by mixing several components: flight operations (airlines operations, fuel efficiencies best practices), IT (data analysis, system customization), organization (project management, change management) and customer relationships (trusted advisor with interactions at all levels).

Missions

Manage onboarding, training and support to airlines’ users
Boost customers’ adoption and engagement
Monitor airlines' satisfaction and ensure it stays at the highest level
Proactively conduct analysis to optimize airlines’ operations, with dedicated consulting offers and in relation with upsell of new products
Advocate and liaise with internal teams, including Product, Engineering to improve customers’ experience and share customers’ requirements
Provide pre-sales technical support to the Marketing & Sales team

Profile

Bachelor's or Master's degree in Aeronautics or another relevant discipline for the aviation industry;
Experience with aeronautical, flight or airline operations: performance, aircraft life monitoring, operations (e.g plane diversion), regulation, planning;
Knowledge in fuel optimization, dispatch, safety, punctuality;
Ability to listen to the customers and to identify their needs;
Advise customers by analyzing data and by proposing improvements;
Autonomous and rigorous in managing a portfolio of customers;
Transverse project management both with customers and internal teams;
Previous experience with customers and international exposure;
Fluent in English (mandatory), good level in French (or open to learn it), Spanish and Portuguese are assets
Private or commercial aircraft pilot license, an asset;

As a Customer Success Manager, you will be comfortable in an environment that requires a high level of autonomy and to manage projects working both with customers and internal teams.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of airline customers by acting as a trusted advisor to ensure successful adoption and optimization of eco-flight software solutions. Collaborate with internal product and engineering teams to share customer requirements and provide pre-sales technical support.

Requirements

Requires a Bachelor's or Master's degree in Aeronautics or a related field with experience in flight operations or airline performance. Candidates must be fluent in English and possess strong project management and analytical skills.

Skills

Aviation
Customer Success
Data Analysis
Project Management
Change Management
SaaS
Fuel Optimization
Flight Operations
Artificial Intelligence
Machine Learning
Big Data
Technical Support
Consulting
Stakeholder Management
Aeronautics

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Customer Success Manager
SaaS
Eco-flight
Fuel Consumption
CO2 Emissions
Big Data
Artificial Intelligence
Machine Learning
Flight Operations
Data Analysis
Project Management
Change Management
Onboarding
Technical Support
Aeronautics
Dispatch
Safety
Punctuality
Consulting

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