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Added 10 mins ago
ST
AML Manager
SS&C Technologies
Mississauga, ON
- Full-time
Lead, coach, and develop team members while promoting a strong compliance culture.
Added 10 mins ago
CE
Registered Early Childhood Educators CELC - Townline
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Central Frontenac, ON · Townline
- Full-time
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Added 10 mins ago
CE
RECE Pedagogical Co Culture Lead Role CELC - Townline
Compass Early Learning and Care
Central Frontenac, ON · Townline
- Full-time
RECE Pedagogical Co Culture Lead Role CELC - TownlineLocation: CELC Townline - Townline, Ontario
Added 10 mins ago
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Manager Primary Health Care
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course…
Added 10 mins ago
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- Full-time
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Added 10 mins ago
Catastrophe Risk Specialist / Senior Catastrophey Risk Specialist
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AB · Winnipeg, MB · Ottawa, ON · Kitchener, ON · Vancouver, BC · Calgary, AB · Toronto, ON · ON · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
…opportunity for diverse experience and advancement on a growing…
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Added 10 mins ago
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- $173,000 to $237,000 CAD / year
- Full-time
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Added 10 mins ago
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Toronto, ON
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Added 10 mins ago
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Project Manager
Top Aces
Dorval, QC
- Full-time
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Montreal, QC · Saint-Laurent, Quebec
- Full-time
We're looking for an Engineering Manager to lead the engineering team day to day and make sure work ships across several products. You'll balance people management with hands-on technical…
Added 10 mins ago
F
Sr. Renewals Specialist
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- Full-time
…passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer…
Added 10 mins ago
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Physician Liaison
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Remote, Canada
- Full-time
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Lead projects within the Member Services & Engagement team as required.
Added 10 mins ago
Senior Specialist Business Continuity
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This role leads the development, governance, and ongoing enhancement of the organization's enterprise Emergency Preparedness and Business Continuity Program. Working across all business…
Added 10 mins ago
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Added 10 mins ago
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Added 10 mins ago
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Technical Recruitment Consultant
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Lead intake and discovery conversations with clients, asking thoughtful questions that uncover the real hiring need, business context, team dynamics, market realities, and ideal candidate…
Added 10 mins ago
SD
Customer Service Lead
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Mississauga, ON
- Full-time
Company Description Solmar Development Corp is a family-owned and operated organization that has been creating communities across the Greater Toronto Area for over 36 years. The company…
Added 10 mins ago
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ADP

Deal Desk Analyst

1 Prologis blvd- 2nd Floor, Mississauga, ON, L5W 0G2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: 3-5 years' experience in operations, onboarding, or systems integration.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Deal Desk Analyst - Commercial Operations Center of Excellence (CoE)

Location: Mississauga, ON (Hybrid 3 days in office )

ADP is seeking a Deal Desk Analyst for our Commercial Operations Center of Excellence in Mississauga, ON. In this role, you will partner closely with Sales to support deal execution, enhance operational efficiency, and contribute to client success. We're looking for a proactive, detail-oriented professional who thrives in a fast-paced, collaborative environment.

At ADP, you'll have the opportunity to make an impact, grow your career, and work alongside talented teams committed to delivering exceptional results.

Responsibilities:

Serve as the post-sale onboarding subject matter expert for Clients, Sales, and Service teams.
Act as the primary liaison between Business Units and internal stakeholders, providing guidance, training recommendations, and best practices.
Deliver timely, client-focused support to sales teams, including issue resolution, escalations, and guidance on complex opportunities.
Manage high-priority and non-standard requests, proactively identifying solutions and mitigating risk.
Lead cross-functional initiatives and process improvement projects, including CRM, Copilot, Slack, and other operational tools.
Partner with Sales, Brokers, Clients, Implementation, and internal teams to ensure accurate documentation, onboarding, and seamless client transitions.
Serve as a subject matter expert on pre- and post-sales processes, including onboarding, implementation, AML/KYC requirements, and operational readiness.
Support leadership in driving operational excellence, process improvements, training initiatives, and change management.
Coach and support team members while promoting knowledge sharing and process consistency.
Communicate updates, process changes, and key initiatives effectively across Sales and stakeholder groups.
Recommend best practices, training opportunities, and process enhancements to improve the client and sales experience.
End-to-end deal support for clients adopting AI platforms, supporting product/process configuration and prompt buildout. Coordinating technical validation and partnering with cross-functional teams to ensure successful solution design and deployment.
Guide clients through effective use of the platform, providing hands-on support on features and workflows while proactively identifying complications and troubleshooting technical or operational issues. Coordinate with cross-functional teams to resolve challenges.

Qualifications:

High school diploma required; post-secondary education an asset.
3-5 years' experience in operations, onboarding, or systems integration.
Strong customer focus, judgment, and accountability.
Excellent communication, collaboration, and interpersonal skills.
Strong analytical, organizational, and problem-solving abilities.
Proficient in Excel, CRM tools, Word, and PowerPoint.
Able to work independently, manage confidential information, and thrive in a fast-paced environment.
HR, payroll, or workforce management experience preferred.
Bilingual French is an asset; not required.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment, with many opportunities to progress.
Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy employees are happy ones.
Balance work and life. Resources and flexibility to more easily integrate your work and your life.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live.

Ready to #MakeYourMark? Apply

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More about this job

Responsibilities

The Deal Desk Analyst serves as a subject matter expert for post-sale onboarding and acts as a primary liaison between business units and internal stakeholders. They are responsible for managing high-priority requests, driving process improvements, and supporting sales teams with complex deal execution and AI platform adoption.

Requirements

Candidates must have a high school diploma and 3-5 years of experience in operations, onboarding, or systems integration. Proficiency in CRM tools, Microsoft Office, and strong analytical and communication skills are required for this role.

Skills

Operations
Onboarding
Systems integration
Customer focus
Analytical skills
Problem-solving
Excel
CRM tools
Word
PowerPoint
Communication
Collaboration
Process improvement
Technical validation
Change management
Project management

Benefits

Health benefits
Professional development
Mentorship opportunities
Work-life balance resources
Mental health support
Equity and inclusion programs
Business resource groups

Visa sponsorship

Not detected in the job text

Keywords

Deal Desk
Commercial Operations
Onboarding
Systems Integration
CRM
Copilot
Slack
AML
KYC
Operational Readiness
Process Improvement
Change Management
AI Platforms
Technical Validation
Solution Design
HR
Payroll
Workforce Management
Excel
Word
PowerPoint
Data Analysis
Stakeholder Management
Client Success
Sales Support

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