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Added 7 mins ago
Manager, McOpCo Operations
McDonald's Corporation
Calgary, AB
At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers,…
Added 7 mins ago
UX Researcher
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
TA
Project Manager
Top Aces
Dorval, QC
- Full-time
Top Aces’ dynamic team contributes to delivering on our purpose of training the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 7 mins ago
F
Sr. Renewals Specialist
Fortra
ON · Canada-Ontario
- Full-time
Lead special projects and contribute to initiatives that improve customer retention, operational effectiveness, and team performance.
Added 7 mins ago
Mgr Administration Serv
Insurance Corporation of British Columbia
BC · Prince George, BC · Duncan, BC · Nanaimo, BC · Courtenay, BC · Victoria, Brit
We are seeking a highly organized and experienced Manager, Administration Services, to lead a team of administrative professionals in delivering exceptional claims and office administrative…
Added 7 mins ago
B
Sr. Pharmacy Operations
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Hamilton, ON
- Full-time
Investigate operational issues, implement corrective actions, and lead continuous improvement initiatives.
Added 22 mins ago
TS
26-76 Safety System Risk Scientist
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Vancouver, BC
- Full-time
Lead complex quantitative, qualitative, and mixed-method analyses using internal and external data and evidence to identify, assess, characterize, and prioritize safety risks. Integrate…
Added 22 mins ago
S
Senior Software Engineer
SalesJack
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
Make the architectural calls on new systems (data model, API surface, frontend composition) and document the reasoning so both the team and our AI tooling can build on it
Added 22 mins ago
R
VP, People
Rewind
Remote, Canada
- Full-time
- Remote
Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our…
Added 22 mins ago
Software Development Manager, S3 Storage
Amazon
Vancouver, BC
Lead a team of talented software engineers, fostering their growth and development while delivering critical components of S3's architecture
Added 23 mins ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Toronto, ON
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 23 mins ago
HI
Portfolio Manager - US Systematic Equities
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Strong understanding of data architecture, research platforms, and production systems.
Added 23 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 23 mins ago
TG
H&S Incident & Training Coordinator
Trillium Guideway Partners
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Maintain and update training systems and databases to support tracking, reporting, and data integrity.
Added 23 mins ago
AH
Program Manager, Operations and Network Administration - Alberta Care-First Network
Arthur Health Corporation
AB · Alberta, Canada
- Full-time
Team Leadership, Systems and Continuous Improvement
Added 23 mins ago
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Electronic engineering expert
Volta Space Technologies
Montreal, QC
- Full-time
This role sits at the heart of our Montreal R&D team, at the junction of our laser, optics, mechanical/thermal and spacecraft systems work. You will work hand in hand with engineers and lab…
Added 23 mins ago
OC
Research Scientist
Olds College of Agriculture & Technology
Olds, AB
- $80,000 to $95,000 CAD / year
- Full-time
The Research Scientist is responsible for recommending and planning research projects in conjunction with the research team and applicable external stakeholders. Further, they act as the…
Added 23 mins ago
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Vice President of Operations
Northern911
Sudbury, ON · Greater Sudbury, ON
- Full-time
…keep communities and businesses safe. For over 70 years, our team has supported organizations across Canada, the United States, and Mexico with services spanning emergency call handling,…
Added 37 mins ago
Team leader
Hollywood Bowl Group
Nanaimo, BC
Are you looking for a fun, fast-paced environment where you can lead a team and create unforgettable guest experiences?
Added 38 mins ago
Technical Account Manager Prin
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Canada
The Principal TAM operates as a cross-functional lead, working closely with Customer Success, Product & Technology, Support, Implementation, and Value-Added Services to ensure client…
Added 38 mins ago
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Information Management and Contract Specialist - Clerk's Department (Permanent Full-Time)
Grey County
Owen Sound, ON
- Full-time
Researches and analyzes records and information management issues and prepares reports and makes recommendations regarding policies, procedures, and systems.
Added 38 mins ago
End User Support Analyst
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Lacombe, AB
…committed to creating an environment where everyone can thrive and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on…
Added 38 mins ago
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Shipper/Receiver - Milwaukee Tool
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Calgary, AB
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 38 mins ago
A
Deal Desk Analyst
ADP
Mississauga, ON
- Full-time
Lead cross-functional initiatives and process improvement projects, including CRM, Copilot, Slack, and other operational tools.
Added 38 mins ago
G
Client Solutions Associate
Gallagher
Prince George, BC
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…

ADP

Deal Desk Analyst

1 Prologis blvd- 2nd Floor, Mississauga, ON, L5W 0G2, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 3-5 years' experience in operations, onboarding, or systems integration.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Deal Desk Analyst - Commercial Operations Center of Excellence (CoE)

Location: Mississauga, ON (Hybrid 3 days in office )

ADP is seeking a Deal Desk Analyst for our Commercial Operations Center of Excellence in Mississauga, ON. In this role, you will partner closely with Sales to support deal execution, enhance operational efficiency, and contribute to client success. We're looking for a proactive, detail-oriented professional who thrives in a fast-paced, collaborative environment.

At ADP, you'll have the opportunity to make an impact, grow your career, and work alongside talented teams committed to delivering exceptional results.

Responsibilities:

Serve as the post-sale onboarding subject matter expert for Clients, Sales, and Service teams.
Act as the primary liaison between Business Units and internal stakeholders, providing guidance, training recommendations, and best practices.
Deliver timely, client-focused support to sales teams, including issue resolution, escalations, and guidance on complex opportunities.
Manage high-priority and non-standard requests, proactively identifying solutions and mitigating risk.
Lead cross-functional initiatives and process improvement projects, including CRM, Copilot, Slack, and other operational tools.
Partner with Sales, Brokers, Clients, Implementation, and internal teams to ensure accurate documentation, onboarding, and seamless client transitions.
Serve as a subject matter expert on pre- and post-sales processes, including onboarding, implementation, AML/KYC requirements, and operational readiness.
Support leadership in driving operational excellence, process improvements, training initiatives, and change management.
Coach and support team members while promoting knowledge sharing and process consistency.
Communicate updates, process changes, and key initiatives effectively across Sales and stakeholder groups.
Recommend best practices, training opportunities, and process enhancements to improve the client and sales experience.
End-to-end deal support for clients adopting AI platforms, supporting product/process configuration and prompt buildout. Coordinating technical validation and partnering with cross-functional teams to ensure successful solution design and deployment.
Guide clients through effective use of the platform, providing hands-on support on features and workflows while proactively identifying complications and troubleshooting technical or operational issues. Coordinate with cross-functional teams to resolve challenges.

Qualifications:

High school diploma required; post-secondary education an asset.
3-5 years' experience in operations, onboarding, or systems integration.
Strong customer focus, judgment, and accountability.
Excellent communication, collaboration, and interpersonal skills.
Strong analytical, organizational, and problem-solving abilities.
Proficient in Excel, CRM tools, Word, and PowerPoint.
Able to work independently, manage confidential information, and thrive in a fast-paced environment.
HR, payroll, or workforce management experience preferred.
Bilingual French is an asset; not required.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment, with many opportunities to progress.
Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy employees are happy ones.
Balance work and life. Resources and flexibility to more easily integrate your work and your life.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live.

Ready to #MakeYourMark? Apply

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More about this job

Responsibilities

The Deal Desk Analyst serves as a subject matter expert for post-sale onboarding and acts as a primary liaison between business units and internal stakeholders. They are responsible for managing high-priority requests, driving process improvements, and supporting sales teams with complex deal execution and AI platform adoption.

Requirements

Candidates must have a high school diploma and 3-5 years of experience in operations, onboarding, or systems integration. Proficiency in CRM tools, Microsoft Office, and strong analytical and communication skills are required for this role.

Skills

Operations
Onboarding
Systems integration
Customer focus
Analytical skills
Problem-solving
Excel
CRM tools
Word
PowerPoint
Communication
Collaboration
Process improvement
Technical validation
Change management
Project management

Benefits

Health benefits
Professional development
Mentorship opportunities
Work-life balance resources
Mental health support
Equity and inclusion programs
Business resource groups

Visa sponsorship

Not detected in the job text

Keywords

Deal Desk
Commercial Operations
Onboarding
Systems Integration
CRM
Copilot
Slack
AML
KYC
Operational Readiness
Process Improvement
Change Management
AI Platforms
Technical Validation
Solution Design
HR
Payroll
Workforce Management
Excel
Word
PowerPoint
Data Analysis
Stakeholder Management
Client Success
Sales Support

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