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Added 9 mins ago
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Full-time
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ADP

Représentant (e) au support à la production/ Representative Production Support

1360 Rene-Levesque Blvd, West, 9th floor, Montreal, QC, H3G 2W4, Canada

Job type: Internship
Posting language: English · French
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

As a Production Support Representative, your primary responsibility of this incumbent is to support the Human Resourcing Outsourcing Third Party Remittance program. This role involves using your analytical skills, collaborating with others, managing your time well, and taking responsibility for your work.

You'll work closely with internal team members of the Human Resourcing Outsourcing department.

To do well in this job, you need to be at ease in a setting where numbers and results matter. You're excited to learn new things and can handle changes easily. Because of this, you take pride in your client satisfaction scores. You feel comfortable working in a fast-paced environment.

Ready to #MakeYourMark?  Apply now! 

What you can expect on a typical day:

Work schedule: minimum 3 days per week (in office) with a 4^th workday requirement (due to pick periods – January & February). Tuesday & Wednesday are mandatory.
Collects and organizes documentation from HRO operations team. Documentation matches the appropriate cheque and sent to the required addressee.
Monitor HRO folders to ensure items are sent out in a timely manner.
Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine.
Update data in the Production Portal timely and accurately.
Ensure SLA is met for cheque turnaround for regular incoming payroll bag
Action time sensitive requests from the HRO Operations Leadership team
Investigate missing or delayed items to vendors.
Escalates problem situations or issues in a timely manner to the coordinator or team leader.
Monitor and Manage inventory used to support all mail out and courier activities.

TO SUCCEED IN THIS ROLE: Requirements

Good communication skills, both written and spoken. Bilingual French/English.
Detail oriented, high accuracy with figures.
Accurate data entry skills (numeric and alpha-numeric).
Intermediate proficiency in Office equipment, Microsoft suite, and Adobe.
Demonstrated ability to work in a team environment.
Lifting of 5lbs +

*Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites.

Bonus points for these: Preferred Qualifications

Post-secondary diploma or equivalent

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.  
Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
Innovate. Problem-solve. Shape the future of work with people you like.
Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
Go Global. With operations around the world, exciting new networking opportunities abound.
Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today!

Jobs.adp.ca

Read the full bilingual original

ADP recrute représentant (e) au support à la production

Désirez-vous faire progresser votre carrière dans un environnement stable et dynamique offrant de nombreuses opportunités d’avancement?
Êtes-vous avide de connaissances et avez-vous un intérêt pour les occasions de formation continue, de perfectionnement et de mentorat?
Est-ce important pour vous de faire partie d’une culture qui valorise l’équité et l’inclusion à travers un environnement accueillant les nouvelles perspectives et la diversité des points de vue?

Si c’est le cas, cette opportunité pourrait vous intéresser. Poursuivez votre lecture et jugez par vous-même.

En tant que représentant (e) au support à la production, vous travaillerez en étroite collaboration avec les membres de l'équipe interne pour soutenir le Programme de remises aux tiers d’Impartition des ressources humaines. Ce rôle implique que vous utilisiez vos compétences analytiques, que vous collaboriez avec d'autres personnes, que vous gériez bien votre temps et que vous assumiez la responsabilité de votre travail.

Vous travaillerez en étroite collaboration avec l’équipe de l’Exploitation de HRO afin de garantir la meilleure expérience client.

Pour réussir dans ce travail, vous devez être à l'aise dans un environnement où les résultats sont importants. Vous êtes enthousiaste à l'idée d'apprendre de nouvelles choses et vous supportez facilement les changements. C'est pourquoi vous êtes fier de votre taux de satisfaction de la clientèle. Vous vous sentez à l'aise dans un environnement qui évolue rapidement.

Prêt à faire votre marque?  Posez votre candidature maintenant! 

Pour en savoir plus sur les carrières au sein du service à la clientèle chez ADP, visitez le site :
Emplois au service client chez ADP - Carrières au service client chez ADP - Assistance client ADP

CE QUE VOUS FEREZ: Responsabilités

Ce à quoi ressemble une journée habituelle :

Horaire de travail: minimum 3 jours par semaine (au bureau) avec un 4ieme jour de travail requis, durant les périodes achalandée (soit les mois de janvier et février). mardi et mercredi sont obligatoire.
Recueillir et organiser les documents de l’équipe de l’Exploitation de HRO. Les documents doivent être associés au chèque approprié et envoyés au bon destinataire.
Assurer le suivi des dossiers de HRO afin de veiller à ce que les articles soient envoyés rapidement.
Soutenir les activités de livraison et de réception, y compris la création de lettres de transport par messagerie et la gestion du courrier de Postes Canada à l’aide d’une machine à traiter le courrier.
Mettre à jour les données dans le portail du service de production dans les meilleurs délais et avec précision.
S’assurer que les niveaux de service prédéfinis sont respectés relativement au délai de traitement du sac de chèques liés à la paie normale à venir.
Répondre aux demandes urgentes de l’équipe de direction de l’Exploitation de HRO.
Vous serez soutenu dans le maintien de vos connaissances et de votre maîtrise des produits de rapports et d'analyse.
Enquêter au sujet des articles égarés ou retardés auprès des vendeurs
Acheminer rapidement à un niveau supérieur les situations problématiques au coordonnateur ou au chef d’équipe.
Assurer le suivi et la gestion des stocks utilisés pour soutenir les activités liées au courrier sortant et à la messagerie.

POUR RÉUSSIR DANS LE CADRE DE CE RÔLE : Exigences obligatoires 

Bonnes compétences de communication, tant à l’écrit qu’à l’oral. Bilinguisme (français et anglais).
Minutie et grande précision à l’égard des chiffres.
Capacité à saisir des données exactes (numériques et alphanumériques).
Bonne capacité à utiliser le matériel de bureau et bonne connaissance de la suite Microsoft Office et d’Adobe.
Capacité éprouvée à travailler au sein d’une équipe.
Un grand souci du détail.
Soulever plus de 5 lb (2,6 kg).

   * Candidats au Québec : bien que le français soit obligatoire pour les postes au Québec, l’utilisation de l’anglais est également requise en raison de la nature mondiale de l’entreprise et du besoin d’interaction avec le siège social et les sites internationaux d’ADP.

LES ÉLÉMENTS SUIVANTS CONSTITUENT DES ATOUTS : Exigences privilégiées

Diplôme d'études postsecondaires ou équivalent

VOUS AIMEREZ TRAVAILLER ICI PARCE QUE VOUS POURREZ :

Trouver l’équilibre dans votre vie. Ressources et flexibilité pour intégrer plus facilement le travail dans votre vie quotidienne.
Développer vos connaissances. Des possibilités de formation et de développement continus jumelés à un programme de remboursement des frais de scolarité.
Profiter d’un milieu de travail sain, où nous prenons soin les uns des autres. Nous soutenons votre bien-être, car des associé(e)s en bonne santé sont des associé(e)s heureux(ses).

Étendre vos activités à l’échelle mondiale. Avec des activités dans le monde entier, les nouvelles opportunités de carrière sont nombreuses et passionnantes.

Vous joindre à une entreprise engagée à redonner et générant une incidence durable et positive dans les communautés dans lesquelles nous travaillons et vivons.  
Créer. Innover. Résoudre des problèmes. Façonnez l’avenir du travail avec des personnes que vous appréciez.
Avoir un sentiment d’appartenance en rejoignant un de nos dix groupes de ressources d’entreprise, où vous pouvez établir des liens à l’échelle mondiale avec des réseaux et des alliés qui partagent des expériences et des intérêts communs.

Qu’attendez-vous? Soumettez votre candidature dès maintenant!

Jobs.adp.ca

À propos d'ADP : Nous sommes un fournisseur mondial complet de solutions de gestion du capital humain (HCM) basées sur le Cloud qui associent les RH, la paie, les talents, l'administration du temps, des impôts et des avantages sociaux et un leader en matière de services d'externalisation des activités, d'analytique et d'expertise en conformité. Nous croyons que nos gens font toute la différence en cultivant une culture terre-à-terre qui embrasse nos valeurs fondamentales, accueille les idées, encourage l'innovation et l'appartenance aux valeurs. Nous avons reçu une reconnaissance pour notre travail par de nombreuses organisations estimées, en savoir plus sur ADP Awards and Recognition.

Diversité, équité, inclusion et égalité des chances en matière d'emploi chez ADP : ADP s'est engagée à offrir un milieu de travail inclusif, diversifié et équitable, et s'est également engagée à offrir des possibilités d'emploi égales sans égard à toute caractéristique protégée, y compris la race, la couleur, l'information génétique, la croyance, l'origine nationale, la religion, le sexe, l'orientation affective ou sexuelle, l'identité ou l'expression de genre, le statut d'étranger légitime, l'ascendance, l'âge, l'état matrimonial, le statut d'ancien combattant protégé ou l'invalidité. Les décisions d'embauche sont fondées sur les besoins opérationnels d'ADP et le mérite du candidat, y compris, mais sans s'y limiter, les qualifications, l'expérience, les capacités, la disponibilité, la coopération et le rendement au travail.

Éthique chez ADP : ADP a une longue et fière histoire de conduite des affaires avec les normes éthiques les plus élevées et la pleine conformité avec toutes les lois applicables. Nous nous attendons également à ce que notre personnel défende nos valeurs avec le plus haut niveau d'intégrité et agisse d'une manière qui favorise un milieu de travail honnête et respectueux. Cliquez sur https://jobs.adp.com/life-at-adp/ pour en savoir plus sur la culture d'ADP et notre ensemble complet de valeurs.

ADP is hiring a Production Support Representative

Are you looking to grow your career
Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

You'll work closely with internal team members of the Human Resourcing Outsourcing department.

Ready to #MakeYourMark?  Apply now! 

To learn more about careers in Custom Reporting at ADP, visit:
https://jobs.adp.com/locations/canada/teams-roles/client-service/

What you’ll do: Responsibilities

What you can expect on a typical day:

Work schedule: minimum 3 days per week (in office) with a 4^th workday requirement (due to pick periods – January & February). Tuesday & Wednesday are mandatory.
Collects and organizes documentation from HRO operations team. Documentation matches the appropriate cheque and sent to the required addressee.
Monitor HRO folders to ensure items are sent out in a timely manner.
Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine.
Update data in the Production Portal timely and accurately.
Ensure SLA is met for cheque turnaround for regular incoming payroll bag
Action time sensitive requests from the HRO Operations Leadership team
Investigate missing or delayed items to vendors.
Escalates problem situations or issues in a timely manner to the coordinator or team leader.
Monitor and Manage inventory used to support all mail out and courier activities.

TO SUCCEED IN THIS ROLE: Requirements

Good communication skills, both written and spoken. Bilingual French/English.
Detail oriented, high accuracy with figures.
Accurate data entry skills (numeric and alpha-numeric).
Intermediate proficiency in Office equipment, Microsoft suite, and Adobe.
Demonstrated ability to work in a team environment.
Lifting of 5lbs +

Bonus points for these: Preferred Qualifications

Post-secondary diploma or equivalent

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.  
Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
Innovate. Problem-solve. Shape the future of work with people you like.
Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
Go Global. With operations around the world, exciting new networking opportunities abound.
Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today!

Jobs.adp.ca

Apply About employer

More about this job

Responsibilities

The Production Support Representative supports the Human Resourcing Outsourcing Third Party Remittance program by organizing documentation and managing mail and courier activities. They are also responsible for updating production data, ensuring service level agreements are met, and investigating any missing or delayed items.

Requirements

Candidates must be bilingual in French and English with strong communication skills and high accuracy in data entry. Proficiency in Microsoft Office and Adobe is required, along with the ability to work in a team and handle physical tasks such as lifting over 5 lbs.

Skills

Communication skills
Bilingualism
Data entry
Microsoft Office
Adobe
Teamwork
Attention to detail
Analytical skills
Time management
Inventory management
Shipping and receiving
Customer service

Benefits

Ongoing training and development
Mentorship opportunities
Tuition reimbursement program
Well-being support
Business resource groups
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Human Resourcing Outsourcing
Third Party Remittance
Data Entry
Microsoft Office
Adobe
Shipping
Receiving
Courier
Inventory Management
Customer Service
Payroll
SLA
Bilingual
Analytical Skills
Time Management
Mail Processing
Operations
Documentation
Reporting

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