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Added 13 mins ago
MD
Health Facility Evaluator - Nursing Evaluator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 13 mins ago
JC
Associate IT Operations Engineer
Johnson Controls
Nisku, AB
- Full-time
Provide satellite office IT support, including travel as required.
Added 1 hour ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
…meaningful coaching and conversations? Are you a collaborator who can work with varying levels at both store level and corporate, while demonstrating tact and diplomacy at all times? Do you…
Added 1 hour ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 3 hours ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
ON · Mississauga, ON
- Part-time
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
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- Full-time
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
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Wealth Associate
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Quebec, QC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 6 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
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- Full-time
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Added 6 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 9 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 9 hours ago
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Associate Vice President, Corporate Finance
KPMG
Calgary, AB · AB · Winnipeg, MB · Edmonton, Alberta
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 10 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Toronto, ON
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 15 hours ago
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Assistant Store Manager in Training Winners Totem Mall
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Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 15 hours ago
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Global Mobility Tax - Senior Associate
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…workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex…
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Added 21 hours ago
Associate, Direct Activation
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Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 21 hours ago
Associate, Direct Activation
WPP Media
Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 1 day ago
Associate, Direct Activation
WPP Media
Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 1 day ago
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Tax Litigation Associate
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Added 1 day ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
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Added 1 day ago
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Added 1 day ago
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Research and recommend suppliers, freelance support and talent where needed (i.e. build stage team, source greeters, registration supplier, etc.) Can include contract negotiation.
Added 1 day ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 day ago
PT SALES ASSOCIATE - CALL IT SPRING - COQUITLAM CENTRE
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Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.

ADP

Sr Director, Field Learning Business Partner

Toronto, ON, Canada
3250 Bloor Street West, Etobicoke, ON, M8X 2X9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

ADP is hiring a Sr. Director, Field Learning Business Partner within our Strategic Enablement organization.

The Sr. Director, Field Learning works together with Executive & Senior leaders throughout their assigned Business Unit(s) to establish the learning strategy, influence priorities and assist in driving business results. As the leader of learning for MAS-Canada (Major Accounts Services), you will ultimately be responsible for working across the business functions and together with Learning Centers of Expertise (e.g., Design, Operations, Delivery) anticipating, consulting, designing, developing, delivering and measuring impact of learning solutions that enable successful change and organization readiness.

You will work with the business and learning Centers of Expertise to advance innovative learning strategies leveraging AI-enabled capabilities including generative AI, digital coaching, and analytics to enhance learner performance, accelerate skill development, and drive measurable business outcomes.

As a member of the Enterprise Learning Leadership team, this role reports directly to the VP, Enterprise Learning, with strong dotted line reporting to the VP of Field Enablement in the Major Accounts Services & Canada business unit. As a member of the Enterprise Learning Senior Leadership Team, the role influences the overall learning strategy & priorities for the company and contributes to new innovations and continuous improvement for the learning function. You will have direct reports across multiple locations.

In this role as the Sr. Director, you will collaborate directly with Field Enablement, Service, Implementation, Global Product & Technology leaders a well as General Managers across the Major Accounts Services & Canada business. The Learning Leader will ensure learning priorities and resources are aligned with the business strategy and priorities while meeting target budgetary goals for learning.

You will have very high visibility with executive management and require mature leadership skills. Success in this role is measured by the leader’s ability to deliver highly effective learning solutions that improve associate & client capability while delivering strong return on business expectations and overall reduced cost to serve.

This role may also require that (s)he sit on BU leadership councils and may also have leadership across multiple business lines, countries and organization structures.

Ready to #MakeYourMark? Apply now!

WHAT YOU’LL DO: Responsibilities

Talent Management: recruits, leads, and develops a high-performing team of Learning Strategists, establishing clear expectations, driving accountability for deliverables and outcomes, and fostering a culture of continuous improvement and business impact.
Relationship Management: builds trusting relationships across ADP to ensure a deep understanding of business needs, prioritize learning engagements and share value proposition for Enterprise Learning.
Performance Consulting: Proactively collaborates with business leaders to identify learning opportunities and plans. Conducts root cause analysis of performance issues and confirm where training adds value and where other performance improvement solutions are required.
Learning Analysis: Leads team in assessing and validating learning needs, defining and measuring success of learning interventions.
Learning Design, Development and Delivery: provides leadership to agile teams in designing, developing and rolling out learning solutions,
Client Learning Business Development: Identifies and implements new business opportunities designed to increase revenue from learning services and increase the overall value provided to clients.
Marketing & Communications: Leverages marketing communications strategies and materials to keep business abreast of Enterprise Learning initiatives and promote learning offerings internally and externally.
Operations: Ensures team adherence to standard operating procedures established by Enterprise Learning to ensure high quality, cost effective, scalable and timely output.
Budgeting: Forecasts and manages to team’s learning budget.
Performs other related duties as assigned

TO SUCCEED IN THIS ROLE: Requirements

This is not a remote role. We support a hybrid working arrangement (3 days in the office). Candidates will sit in our Toronto (Etobicoke) office with a proven track record of managing teams in both a virtual and in-office setting, not only in Canada but in the US.
12+ years' experience in a related management capacity in a high-performance service and operational environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results.
Extensive experience in a learning and development organization supporting adult learners, with in-depth knowledge of delivering a high-quality learning experience.
Proven track record of successfully managing a growth business in the service industry. Knowledge of payroll products and payroll industry preferred.
Demonstrated knowledge of multi-channel delivery methods.
Knowledge of professional coaching models and remote management skills
Knowledge of learning discipline, people management skills
Requires broad and comprehensive understanding of different systems, theories and practices as well as the changing business environment
Has in-depth knowledge of how their learning discipline integrated within the business and how the different areas in learning collectively integrate within the SBU, has knowledge of direct competitors
Leads a function typically through multiple levels of managers of diverse activities.
Adapts and executes broader segment strategy to achieve key business objectives; directly contributes to segment strategy development.
Evaluates key business challenges; directs the development of new or innovative solutions
Guided by company strategy and functional business objectives, impacts results of a core business
Influences and negotiates with great latitude on outcomes; presents and defends complicated or delicate issues
Up to 20-30% Travel Required
Required to work varied working hours to cover our national team across Canada.

A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military experience (NCO+) where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact

Qualifications

BONUS POINTS FOR THESE: Preferred Qualifications

Advanced degree preferred.
Excellent oral and communication and presentation skills required.
Must be a strong team player as well as an individual contributor.
Excellent analytical skills.
Demonstrated ability to manage large-scale, complex transformation projects.
Self-starter with a track record of strong project management, planning and time management skills
Ability to work within a fast-paced and at times, ambiguous environment
Familiarity with GenAI and an understanding of ADP’s products and processes

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

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More about this job

Responsibilities

The Sr. Director will lead the learning strategy for MAS-Canada by collaborating with business leaders to design, develop, and deliver impactful learning solutions. They are responsible for managing a high-performing team, overseeing budgets, and leveraging innovative technologies like AI to drive business results and associate performance.

Requirements

Candidates must have 12+ years of management experience in a high-performance service environment and a proven track record of leading teams in both virtual and in-office settings. Strong expertise in learning and development, adult learning principles, and the ability to influence executive stakeholders are essential for success in this role.

Skills

Learning strategy
Performance consulting
Talent management
Relationship management
Generative AI
Digital coaching
Analytics
Project management
Leadership
Strategic planning
Change management
Budgeting
Communication
Presentation skills
Root cause analysis
Agile methodology

Benefits

Health insurance
Mental health and well-being support
Ongoing training and development
Mentorship opportunities
Paid time off for volunteering
Equity, inclusion, and belonging programs

Visa sponsorship

Not detected in the job text

Keywords

Learning and Development
Strategic Enablement
Generative AI
Digital Coaching
Analytics
Performance Consulting
Change Management
Agile Teams
Business Unit Leadership
Payroll Industry
Service Industry
Talent Management
Project Management
Root Cause Analysis
Marketing Communications
Budget Management
Executive Leadership
Operational Excellence
Multi-channel Delivery
Professional Coaching

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