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Added 11 mins ago
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Adrenalin Source For Sports

Director of Retail Operations

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Adrenalin Source for Sports | Calgary, Alberta

Lead the team. Elevate the experience. Drive the results! You know great retail takes more than great products. It takes strong leaders, smart operations, and a team that makes every customer feel ready for their next game.

At Adrenalin Source for Sports, we’re looking for an experienced retail leader to bring that combination to our MacLeod, Northland Mall, and FCA locations. If you love developing people, improving performance, and turning business goals into action, this is your opportunity to make a visible impact.

Your next leadership opportunity

Reporting to the President/Managing Partner, you’ll oversee retail operations across our locations, balancing the big picture with the daily details that keep stores running well.

A key part of your role will be coaching and developing our store management team-building their confidence, strengthening accountability, and helping them become exceptional leaders.

From store profitability and inventory accuracy to merchandising and customer service, you’ll connect the pieces that create a consistently strong retail experience.

Where you’ll make your mark

Build strong leaders and teams. Coach store managers, support recruitment and onboarding, and create meaningful training, development, and succession opportunities.
Drive business performance. Manage store budgets, monitor sales and payroll, and turn financial insights into practical improvements.
Raise the operational standard. Establish clear processes, improve efficiency, and ensure consistent execution across locations.
Get inventory right. Oversee replenishment, transfers, inventory counts, and loss prevention so teams have the right products available when customers need them.
Bring the stores to life. Guide merchandising, seasonal transitions, product launches, and promotional execution alongside our Purchasing and Marketing teams.
Champion customer service. Set the example, support teams through challenging situations, and build lasting customer and vendor relationships.
Keep the pro shop game-ready. Align FCA inventory, staffing, merchandising, and supplies with seasonal demand and tournament schedules.

What you bring

You’re a seasoned retail operator who can read the numbers, spot what needs attention, and bring people together to make it happen. You’re comfortable setting expectations, having constructive conversations, and following through.

Your background includes:

At least five years of leadership experience in retail or a related industry, with proven success as a retail Store Manager and experience overseeing multiple locations.
At least five years of responsibility for strategic and financial planning, people management, and administration at a leadership level.
Strong skills in budgeting, sales analysis, labour planning, inventory control, and merchandising.
A track record of building capable teams and a positive, accountable workplace culture.
A bachelor’s degree in Business/Commerce or equivalent would be an asset.
Confidence using POS systems, reporting tools, and business software.
A valid Class 5 driver’s licence and flexibility to work across locations, including evenings and weekends when needed.
A passion for hockey, baseball, ringette, and lacrosse will help you connect with our team and customers. Experience in sporting goods is an asset.

Why Adrenalin?

This is an opportunity to influence how the business operates, work directly with ownership, and help shape the next generation of retail leaders. You’ll have a broad scope, tangible goals, and the chance to see your leadership translate into stronger teams, better stores, and business results.

Ready to bring your leadership to Adrenalin?

Send your résumé and a brief introduction outlining your experience leading retail teams and improving store performance to careers@adrenalingroup.ca.

Only those selected for an interview will be contacted.

Bring your experience. Build the team. Move the business forward.

Apply About employer

More about this job

Responsibilities

Oversee retail operations across multiple locations, including store profitability, budgets, sales and payroll, inventory, merchandising, and customer service. Coach and develop store managers, improve operational processes, and coordinate staffing and inventory for the FCA pro shop based on seasonal and tournament needs.

Requirements

Requires at least five years of retail or related leadership experience, including proven store management and multi-location oversight, plus at least five years of leadership-level responsibility for financial planning, people management, and administration. Candidates should have strong budgeting, sales analysis, labor planning, inventory, and merchandising skills; a business degree is an asset, and a valid Class 5 driver’s licence and flexibility to travel between locations are required.

Skills

Retail Operations
Multi-Location Management
Leadership Development
People Management
Budgeting
Sales Analysis
Labor Planning
Inventory Control
Merchandising
Recruitment and Onboarding
Training and Development
Loss Prevention
Customer Service
Vendor Relations
POS Systems
Business Reporting

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Store Management
Multi-Location Operations
Store Profitability
Budget Management
Sales Analysis
Payroll
Labor Planning
Inventory Replenishment
Inventory Transfers
Inventory Counts
Inventory Accuracy
Loss Prevention
Merchandising
Seasonal Transitions
Product Launches
Promotional Execution
Customer Service
Vendor Relationships
Recruitment
Onboarding
Training and Development
Succession Planning
POS Systems
Reporting Tools
Business Software
Pro Shop Operations
Tournament Scheduling
Sporting Goods
Class 5 Driver’s Licence

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