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Aduna Global

Senior Use-Case Lead

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 6+ years of relevant experience in technical product marketing, solutions engineering, specialist pre-sales, product strategy, or a related customer-facing technical role.
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

All Together, Extraordinary

adunaglobal.com

Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.

We are looking for a Senior Use-Case Lead to join our Demand Generation Team and become the recognized technical authority for one or two Network API use-case families.

In this senior individual contributor role, you will own the technical and commercial narrative for use cases such as Fraud Prevention, Authentication and Number Verification, KYC Match, or Location and Quality on Demand. You will turn complex technical capabilities into compelling market narratives, practical enablement materials, and clear customer value propositions.

Your expertise will provide the foundation for the content, enablement, and awareness activities created by the wider team. You will also support selected customer conversations as a trusted subject-matter expert, helping position Aduna’s APIs around the customer’s business problem rather than the technical specification.

What You’ll Be Focused On

Own Network API use cases end-to-end: Take responsibility for one or two use-case families, covering technical depth, competitive positioning, customer value, and the “why now” narrative.
Build compelling market narratives: Translate complex Network API capabilities into clear business outcomes, commercial value propositions, and ROI-focused messaging.
Provide subject-matter expertise: Establish yourself as a trusted authority in areas such as fraud prevention, identity, authentication, verification, KYC, or location-based services.
Transfer knowledge across the team: Mentor and buddy-pair with Content & Enablement Specialists, sharing expertise and helping the wider team produce accurate and impactful materials.
Partner with Developer Advocate: Work closely with the Developer Advocate to ensure the technical accuracy and relevance of public-facing developer content.
Support vertical value creation: Help translate technical capabilities into industry-specific value propositions and ROI narratives for priority verticals.
Support strategic customer conversations: Join selected customer discussions as “Expert Sales” support, reframing Aduna’s APIs around the customer’s challenges and desired outcomes rather than focusing only on technical specifications.

What You Bring

6+ years of relevant experience in technical product marketing, solutions engineering, specialist pre-sales, product strategy, or a related customer-facing technical role.
Demonstrated expertise in at least one of the following areas:
- Fraud prevention
- Identity and authentication
- Number verification
- KYC and identity matching
- Location-based services
- Telecom or Network APIs
Strong ability to translate technical capabilities into commercial narratives, customer value propositions, and measurable ROI.
Experience communicating complex topics to both technical and executive audiences.
Confidence working directly with customers, partners, product teams, and commercial stakeholders.
The ability to operate effectively as a senior individual contributor without direct people-management responsibilities.
Strong written and verbal English communication skills.
Experience working across functions, cultures, and time zones in a global environment.

What Will Help You Succeed

You are recognized as a credible and pragmatic subject-matter expert.
You communicate with precision and adapt your message to engineering, commercial, and executive audiences.
You naturally mentor others and actively share your expertise.
You can connect technical capabilities with real customer problems and business outcomes.
You are comfortable navigating ambiguity and shaping narratives in an emerging market.
You combine strategic thinking with a hands-on approach to content, enablement, and customer support.

Why Join Aduna?

Shape an emerging global market: Help define how Network API use cases are positioned, understood, and adopted across the telecom and technology ecosystem.
Become a key technical voice: Influence the narratives used with customers, partners, developers, and industry stakeholders.
Work across disciplines: Collaborate with Product, Engineering, Sales, Marketing, Developer Advocacy, and external ecosystem partners.
Operate with autonomy: Take genuine ownership of your use-case portfolio and help establish standards for the wider organization.
Join a global environment: Work with talented colleagues and partners across different markets, industries, and cultures.

Location

This is a flexible role open to candidates based in the Canada with remote-working options subject to local employment arrangements.

------------------

By applying I hereby express my consent to process my personal data included in my job offer by Aduna Global Poland Sp. z o.o. or any other entity of the Aduna Global group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Aduna Global (and if necessary also its representative) can be found here: https://www.adunaglobal.com/privacy-notice/

Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.

Read the full bilingual original

All Together, Extraordinary

adunaglobal.com

We are looking for a Senior Use-Case Lead to join our Demand Generation Team and become the recognized technical authority for one or two Network API use-case families.

What You’ll Be Focused On

Own Network API use cases end-to-end: Take responsibility for one or two use-case families, covering technical depth, competitive positioning, customer value, and the “why now” narrative.
Build compelling market narratives: Translate complex Network API capabilities into clear business outcomes, commercial value propositions, and ROI-focused messaging.
Provide subject-matter expertise: Establish yourself as a trusted authority in areas such as fraud prevention, identity, authentication, verification, KYC, or location-based services.
Transfer knowledge across the team: Mentor and buddy-pair with Content & Enablement Specialists, sharing expertise and helping the wider team produce accurate and impactful materials.
Partner with Developer Advocate: Work closely with the Developer Advocate to ensure the technical accuracy and relevance of public-facing developer content.
Support vertical value creation: Help translate technical capabilities into industry-specific value propositions and ROI narratives for priority verticals.
Support strategic customer conversations: Join selected customer discussions as “Expert Sales” support, reframing Aduna’s APIs around the customer’s challenges and desired outcomes rather than focusing only on technical specifications.

What You Bring

6+ years of relevant experience in technical product marketing, solutions engineering, specialist pre-sales, product strategy, or a related customer-facing technical role.
Demonstrated expertise in at least one of the following areas:
- Fraud prevention
- Identity and authentication
- Number verification
- KYC and identity matching
- Location-based services
- Telecom or Network APIs
Strong ability to translate technical capabilities into commercial narratives, customer value propositions, and measurable ROI.
Experience communicating complex topics to both technical and executive audiences.
Confidence working directly with customers, partners, product teams, and commercial stakeholders.
The ability to operate effectively as a senior individual contributor without direct people-management responsibilities.
Strong written and verbal English communication skills.
Experience working across functions, cultures, and time zones in a global environment.

What Will Help You Succeed

You are recognized as a credible and pragmatic subject-matter expert.
You communicate with precision and adapt your message to engineering, commercial, and executive audiences.
You naturally mentor others and actively share your expertise.
You can connect technical capabilities with real customer problems and business outcomes.
You are comfortable navigating ambiguity and shaping narratives in an emerging market.
You combine strategic thinking with a hands-on approach to content, enablement, and customer support.

Why Join Aduna?

Shape an emerging global market: Help define how Network API use cases are positioned, understood, and adopted across the telecom and technology ecosystem.
Become a key technical voice: Influence the narratives used with customers, partners, developers, and industry stakeholders.
Create visible business impact: Your expertise will directly support customer engagement, partner enablement, and market development.
Work across disciplines: Collaborate with Product, Engineering, Sales, Marketing, Developer Advocacy, and external ecosystem partners.
Operate with autonomy: Take genuine ownership of your use-case portfolio and help establish standards for the wider organization.
Join a global environment: Work with talented colleagues and partners across different markets, industries, and cultures.

Location

This is a flexible role open to candidates based in the Canada with remote-working options subject to local employment arrangements.

------------------

Nous sommes à la recherche d'un(e) Senior Use-Case Lead pour se joindre à notre équipe de Génération de la demande et devenir l'autorité technique reconnue pour une ou deux familles de cas d'usage liés aux API réseau.

Dans ce rôle de contributeur individuel senior, vous serez responsable du discours technique et commercial pour des cas d'usage tels que la prévention de la fraude, l'authentification et la vérification de numéro, la correspondance KYC (connaissance du client), ou la localisation et la qualité à la demande. Vous transformerez des capacités techniques complexes en discours de marché convaincants, en documents de soutien pratiques et en propositions de valeur claires pour la clientèle.

Votre expertise servira de fondement aux activités de contenu, de soutien et de sensibilisation créées par l'ensemble de l'équipe. Vous appuierez également certaines conversations avec la clientèle à titre d'expert(e) de confiance, en aidant à positionner les API d'Aduna autour du problème d'affaires du client plutôt qu'autour de la spécification technique.

Vos principales responsabilités

Assumer la responsabilité des cas d'usage des API réseau, de bout en bout : Prendre en charge une ou deux familles de cas d'usage, couvrant la profondeur technique, le positionnement concurrentiel, la valeur pour le client et le discours du « pourquoi maintenant ».
Bâtir des discours de marché convaincants : Traduire des capacités complexes des API réseau en résultats d'affaires clairs, en propositions de valeur commerciale et en messages axés sur le rendement du capital investi (RCI).
Fournir une expertise de contenu : Vous établir comme une autorité de confiance dans des domaines tels que la prévention de la fraude, l'identité, l'authentification, la vérification, le KYC ou les services de géolocalisation.
Transférer les connaissances au sein de l'équipe : Encadrer et jumeler avec les spécialistes du contenu et du soutien, en partageant votre expertise et en aidant l'ensemble de l'équipe à produire des documents précis et percutants.
Collaborer avec le/la Developer Advocate : Travailler étroitement avec le/la Developer Advocate afin d'assurer l'exactitude technique et la pertinence du contenu destiné publiquement aux développeurs.
Soutenir la création de valeur verticale : Aider à traduire les capacités techniques en propositions de valeur et en discours de RCI propres à chaque secteur d'activité prioritaire.
Soutenir les conversations stratégiques avec la clientèle : Participer à certaines discussions avec des clients à titre de soutien « Ventes experte », en recadrant les API d'Aduna autour des défis et des résultats souhaités par le client plutôt que de se concentrer uniquement sur les spécifications techniques.

Ce que vous apportez

6 ans ou plus d'expérience pertinente en marketing produit technique, en ingénierie des solutions, en avant-vente spécialisée, en stratégie produit, ou dans un rôle technique connexe en contact avec la clientèle.
Expertise démontrée dans au moins un des domaines suivants :
- Prévention de la fraude
- Identité et authentification
- Vérification de numéro
- KYC et correspondance d'identité
- Services de géolocalisation
- API de télécommunications ou API réseau
Forte capacité à traduire des capacités techniques en discours commerciaux, en propositions de valeur pour la clientèle et en RCI mesurable.
Expérience dans la communication de sujets complexes auprès de publics techniques et de la direction.
Aisance à travailler directement avec la clientèle, les partenaires, les équipes produit et les parties prenantes commerciales.
Capacité à évoluer efficacement comme contributeur individuel senior, sans responsabilités directes de gestion de personnel.
Excellentes compétences en communication écrite et verbale en anglais.
Expérience de travail à travers différentes fonctions, cultures et zones horaires dans un environnement mondial.

Ce qui vous aidera à réussir

Vous êtes reconnu(e) comme un(e) expert(e) de contenu crédible et pragmatique.
Vous communiquez avec précision et adaptez votre message aux publics techniques, commerciaux et de direction.
Vous encadrez naturellement les autres et partagez activement votre expertise.
Vous savez établir un lien entre les capacités techniques et les problèmes concrets des clients, ainsi que les résultats d'affaires.
Vous êtes à l'aise de naviguer dans l'ambiguïté et de façonner des discours dans un marché émergent.
Vous combinez une pensée stratégique avec une approche pratique du contenu, du soutien et de l'accompagnement de la clientèle.

Pourquoi Aduna?

Façonnez un marché mondial émergent : Contribuez à définir la façon dont les cas d'usage des API réseau sont positionnés, compris et adoptés dans l'écosystème des télécommunications et des technologies.
Devenez une voix technique clé : Influencez les discours utilisés auprès de la clientèle, des partenaires, des développeurs et des parties prenantes de l'industrie.
Créez un impact d'affaires visible : Votre expertise soutiendra directement l'engagement client, le soutien aux partenaires et le développement du marché.
Travaillez à travers les disciplines : Collaborez avec les équipes Produit, Ingénierie, Ventes, Marketing, Developer Advocacy, ainsi qu'avec des partenaires externes de l'écosystème.
Évoluez en toute autonomie : Prenez une réelle responsabilité de votre portefeuille de cas d'usage et aidez à établir des normes pour l'ensemble de l'organisation.
Joignez-vous à un environnement mondial : Travaillez avec des collègues et des partenaires talentueux à travers différents marchés, industries et cultures.

Lieu de travail

Il s'agit d'un poste flexible, ouvert aux candidat(e)s basé(e)s au Canada, avec des options de télétravail selon les modalités d'emploi locales.

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Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.

Apply About employer

More about this job

Responsibilities

You will own the end-to-end technical and commercial narrative for specific Network API use-case families, translating complex capabilities into compelling market value propositions. Additionally, you will act as a subject-matter expert to support strategic customer conversations and mentor internal teams on technical accuracy.

Requirements

The role requires 6+ years of experience in technical product marketing, solutions engineering, or a related customer-facing technical role. Candidates must demonstrate expertise in areas like fraud prevention, identity, or network APIs and possess strong communication skills to bridge technical and executive audiences.

Skills

Technical Product Marketing
Solutions Engineering
Pre-sales
Product Strategy
Fraud Prevention
Identity And Authentication
Number Verification
KYC
Location-based Services
Telecom APIs
Network APIs
Market Narrative Development
ROI Analysis
Stakeholder Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Network APIs
Telecom
Fraud Prevention
Authentication
Number Verification
KYC
Identity Matching
Location-based Services
Technical Product Marketing
Solutions Engineering
Pre-sales
Product Strategy
Demand Generation
ROI
Market Narrative
Developer Advocacy
Customer Value Proposition
API
Strategic Communication
Subject Matter Expert

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