Jobs in Canada

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Added 10 mins ago
MG
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IS
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Commercial Account Manager

Kitchener, ON, Canada

Compensation Range: The range of expected compensation for this role is between 55,300.00 CAD and 70,500.00 CAD salary for a new team member. · Full-time

Apply on advanceauto.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Compensation Range: The range of expected compensation for this role is between 55,300.00 CAD and 70,500.00 CAD salary for a new team member.
Job type: Full-time
Experience: Proven sales track record with 3-5 years related selling experience.
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is a Customer Account Manager (CAM)?

At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity.

Key Duties and Responsibilities

Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
Implement new Commercial Sales programs, as well as support current programs
Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc.
Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Essential Job Skills Necessary for Success as a CAM

Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Think strategically, analyze issues and options, and effectively manage and facilitate change
Ability to work an assortment of days, evenings, and weekends as needed
Ability to travel overnight occasionally

Prior Experiences that Set a CAM up for Success

Proven sales track record with 3-5 years related selling experience.

Education

High School diploma or general education degree (GED)
Associate’s degree or equivalent from a two-year college or technical school preferred

Certificates, Licenses, Registrations

Must have a valid driver's license and be fleet safety certified.
ASE certification preferred, but not required

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100

pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Compensation Range: The range of expected compensation for this role is between 55,300.00 CAD and 70,500.00 CAD salary for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!

Opportunity to work for one of the largest after-market auto parts provider in North America
Visibility to career growth opportunities across the entire Advance Auto Parts organization
Unlock earning potential with monthly or annual performance bonuses - eligibility varies by role.
Access to a robust online training system for personal or leadership development
A rewarding organizational culture through our team member recognition program
Group health, dental, disability and life insurance coverage
Employee discounts
Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

Please be advised that this job posting is for an existing vacancy within Advance Auto Parts.

Apply on advanceauto.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Account Manager is responsible for selling automotive products to repair shops and managing commercial accounts to achieve sales goals. They must also collaborate with store teams to ensure product availability and provide feedback on market trends.

Requirements

Candidates should have 3-5 years of related sales experience and a working knowledge of automotive systems and aftermarket parts. Proficiency in Microsoft Office and the ability to perform physical tasks like lifting up to 100 pounds are required.

Skills

Sales
Account management
Automotive parts knowledge
Inventory management
Microsoft Word
Microsoft Excel
Presentation skills
Verbal communication
Written communication
Strategic thinking
Data analysis
Profit and loss analysis
POS operation
Team leadership
Problem solving

Benefits

Health insurance
Dental insurance
Disability insurance
Life insurance
Group RRSP with employer contribution
Discounted stock purchase plans
Performance bonuses
Employee discounts
Career growth opportunities
Online training system

Visa sponsorship

Not detected in the job text

Keywords

Automotive aftermarket
Commercial sales
Account management
APAL system
Inventory management
POS equipment
Sales commission
P&L analysis
ASE certification
Fleet safety
Customer service
Business development
Merchandising
Strategic planning
Reporting
Relationship building
Automotive repair
Retail
Sales calls
Profitability

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Work requirements

Jobs in Canada