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…processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any…
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Advance Auto Parts

Commis aux pièces

Sorel-Tracy, QC, Canada

Full-time

Apply on advanceauto.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of prior automotive parts experience
Posting language: English · French
Posted: Nov 10, 2026

Original job description

English section of this bilingual listing.

Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred.

Primary Responsibilities

Best in class customer service and DIY issue resolution
Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
Achieve personal / store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Success Factors

Advanced selling skills (GAS3) for DIY
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, weekends and holidays as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions Education
High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE certification preferred, but not required

Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Read the full bilingual original

Job Description

Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut. Chez Carquest, notre objectif est d’être le meilleur fournisseur de pièces du marché secondaire de l’automobile. Notre société mère, Advance Auto Parts, est le plus important fournisseur de pièces automobiles du marché secondaire nord-américain.

Nous sommes à la recherche d’amateurs de voitures positifs et motivés pour se joindre à notre équipe. Les titulaires de ce poste devront entretenir d’excellentes relations avec nos clients.

CE QUI EST OFFERT PAR L’ENTREPRISE:

L’occasion de travailler pour le plus important fournisseur de pièces automobiles du marché secondaire nord-américain.
Des possibilités d’avancement de carrière dans toute l’organisation Advance Auto Parts.
L’accès à un excellent système de formation en ligne dédié au développement personnel ou à la formation des gestionnaires.
Une culture organisationnelle enrichissante grâce au programme de reconnaissance des coéquipiers et aux repas en équipe.
Un rabais employé sur les pièces automobiles, les outils et l’équipement.
Un régime d’avantages sociaux collectifs après 90 jours à l’emploi, y compris l’assurance maladie complémentaire, l’assurance dentaire, les soins de la vue, l’assurance vie et l’assurance en cas de décès ou de mutilation accidentels.
Des avantages financiers tels qu’un REER collectif avec contribution de contrepartie de l’employeur et un régime d’achat d’actions à rabais pour tous les coéquipiers permanents.

CE QUE VOUS APPORTEREZ À L’ÉQUIPE :

Être passionné par le service à la clientèle.
Être orienté sur la vente.
Faire preuve d’esprit d’équipe. Avoir de l’expérience dans l’industrie automobile.
Être débrouillard.
Apprendre rapidement.
Faire preuve d’autonomie et de fiabilité
Scolarité : Détenir un diplôme d’études secondaires ou diplôme d’équivalence d’études secondaires.
Être flexible. Être disponible le jour, le soir, la fin de semaine et lors des jours fériés, au besoin.

En tant qu’employeur souscrivant au principe de l’égalité d’accès à l’emploi, nous ne faisons preuve d’aucune discrimination envers tout postulant ou employé en raison de son origine raciale, de la couleur de sa peau, de son sexe, de son âge, de son origine nationale, de sa religion, de son orientation sexuelle, de son identité de genre, d’une incapacité ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou municipales.

Primary Responsibilities

Best in class customer service and DIY issue resolution
Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
Achieve personal / store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Success Factors

Advanced selling skills (GAS3) for DIY
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, weekends and holidays as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions Education
High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE certification preferred, but not required

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Apply on advanceauto.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Provide expert customer service and resolve automotive parts and repair questions for do-it-yourself customers through in-person, online, and phone channels. Meet sales and service goals, perform basic customer services such as battery testing and installation, support store operations and inventory, and help maintain store standards.

Requirements

A high school diploma or equivalent is required, along with 3–5 years of automotive parts experience and demonstrated sales ability. Candidates should have strong automotive systems and parts knowledge, customer service and communication skills, and flexibility to work days, evenings, weekends, and holidays; ASE certification is preferred but not required.

Skills

Customer Service
Automotive Parts Knowledge
Automotive Systems Knowledge
Sales
Problem Solving
Parts Sourcing
Inventory Management
Diagnostic Equipment
Point-of-Sale Systems
Parts Lookup Systems
Teamwork
Communication
Safety Practices
Microsoft Word and Excel
Organization
Basic Mathematics

Benefits

Career Advancement Opportunities
Online Training
Employee Recognition Program
Team Meals
Employee Discount on Automotive Parts, Tools, and Equipment
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Group Retirement Savings Plan with Employer Matching
Employee Stock Purchase Plan

Visa sponsorship

Not detected in the job text

Keywords

Automotive Aftermarket
Automotive Parts
Do-It-Yourself Customers
GAS3 Selling
Customer Service
Sales Goals
Parts Sourcing
Special Orders
Store Inventory
Planograms
Cycle Counts
Back Stock
Battery Testing
Battery Installation
Wiper Blade Installation
Automotive Diagnostics
Engine Systems
Suspension
Brakes
Electronic Systems
Exhaust Systems
Parts Catalogs
Point-of-Sale Systems
Parts Lookup Systems
Microsoft Word
Microsoft Excel
ASE P2 Certification
Fleet Safety
Store Operations
Safety Procedures

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Work requirements

Jobs in Canada