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Added 21 mins ago
Software Engineering - Software Engineer - P2
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Full-time
Growth Opportunities: We invest in our employees' professional development and career growth with an annual employee driven development program.
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Added 21 mins ago
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Advance Auto Parts

Customer Account Manager

Kingston, ON, Canada

Pay: Compensation Range: The range of expected compensation for this role is between 48,100.00 CAD and 61,300.00 CAD salary for a new team member.
Job type: Full-time
Experience: 1-3 years customer service and sales experience in automotive aftermarket industry.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Job Description

Essential Functions

Build and maintain strong relationships with customers through regular communication and visits.
Make sales calls on assigned commercial accounts at the customer's place of business. Increase sales by listening to and meeting current customers’ needs and by continually promoting value-added products such as TechNet. Typically assigned 50-65 commercial accounts.
Partners with National Account Managers to seek out and call upon potentially new major strategic customers and maintain good working relationships with current strategic accounts.
Works with Commercial Sales Manager to identify new prospect accounts within each store territory and calls on prospect accounts to develop new business.
Rotates between stores every two to three days, meeting daily with the store manager in the territory being covered for the day.
Performs a consistent call schedule each week (12-15 calls per day), travelling within assigned stores' service or prospect area.
Communicates effectively with store team members to improve competitive position and improve customer service levels.
Promotes company programs, such as TechNet, CTI, etc., to customers and to installers.
Identifies competitor strengths and weaknesses. Keeps abreast of all competitive products and programs.
Provides assistance to store manager in resolving customer complaints or issues.

Education and Experience

1-3 years customer service and sales experience in automotive aftermarket industry.
Must be motivated individual, with good negotiation and persuasion skills

Supervisory Responsibilities

None

Certificates, Licenses, Registrations

Bi-lingual language skills may be preferred in some areas.
Associate’s degree, or equivalent experience

Compensation Range: The range of expected compensation for this role is between 48,100.00 CAD and 61,300.00 CAD salary for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!

Opportunity to work for one of the largest after-market auto parts provider in North America
Visibility to career growth opportunities across the entire Advance Auto Parts organization
Unlock earning potential with monthly or annual performance bonuses - eligibility varies by role.
Access to a robust online training system for personal or leadership development
A rewarding organizational culture through our team member recognition program
Group health, dental, disability and life insurance coverage
Employee discounts
Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

Please be advised that this job posting is for a newly created position and is not for an existing vacancy.

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More about this job

Responsibilities

The Customer Account Manager is responsible for building and maintaining strong relationships with commercial accounts to drive sales and promote value-added products. They perform regular sales calls, identify new prospect accounts, and collaborate with store managers to improve customer service and competitive positioning.

Requirements

Candidates must have 1-3 years of customer service and sales experience within the automotive aftermarket industry. An associate's degree or equivalent experience is required, along with strong negotiation and persuasion skills.

Skills

Sales
Negotiation
Persuasion
Account management
Strategic planning
Communication
Problem solving
Territory management

Benefits

Health insurance
Dental insurance
Disability insurance
Life insurance
Group RRSP with employer contribution
Discounted stock purchase plans
Employee discounts
Performance bonuses
Online training system

Visa sponsorship

Not detected in the job text

Keywords

Customer Account Manager
Sales
Automotive Aftermarket
TechNet
Commercial Accounts
Relationship Management
Negotiation
Persuasion
Strategic Accounts
Prospecting
Retail
Customer Service
Inventory
Business Development
Territory Management

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