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Advance Auto Parts

General Manager - Store CAN6865

Rivière-du-Loup, QC, Canada

Full-time

Apply on advanceauto.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Working hours: 50-55 hours per week
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.

Primary Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

Provide DIY service including battery installation, testing, wiper install, etc.
Assist District/Region in other functions upon request

Success Factors

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success as a General Manager

Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a General Manager up for Success

2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen

Education, Certificates, Licenses, Registrations

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.

Must have a valid driver's license

ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Read the full bilingual original

Job Description

Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut. Chez Carquest, notre objectif est d’être le meilleur fournisseur de pièces du marché secondaire de l’automobile. Notre société mère, Advance Auto Parts, est le plus important fournisseur de pièces automobiles du marché secondaire nord-américain.

Nous sommes à la recherche d’amateurs de voitures positifs et motivés pour se joindre à notre équipe. Les titulaires de ce poste devront entretenir d’excellentes relations avec nos clients.

À PROPOS DU POSTE:

Le gérant relève du directeur de territoire et est responsable des résultats du magasin assigné où il gère les actifs du magasin, soit la trésorerie, les stocks, les véhicules, le mobilier et les présentoirs, les dépenses d’exploitation et la masse salariale, afin d'atteindre les objectifs établis. Le gérant général gère la relation avec la clientèle et le personnel du magasin de manière professionnelle.

CE QUE VOUS APPORTEREZ À L’ÉQUIPE :

Être passionné par les clients, le leadership et la création d’une équipe professionnelle passionnée par le service à la clientèle. Avoir une disposition naturelle à offrir un service exceptionnel en tout temps et à tisser des liens durables avec les clients, la direction, les fournisseurs, etc.
Soutenir l’inclusion : Engager une équipe diversifiée pour servir nos clients.
Favoriser des pratiques d’entreprise saines et sécuritaires : Assurer la santé et la sécurité de nos employés et de nos clients.
Engager, former et diriger une équipe professionnelle pour le soutien des activités du magasin.
Privilégier la croissance des ventes et la gestion des coûts. Gérer la masse salariale, les comptes clients et les autres dépenses conformément au budget établi.
Faire preuve d’esprit d’équipe. S’engager à travailler en équipe, démontrer une attitude positive et amicale et collaborer avec les équipes des ventes. Diriger les ventes de territoire et les opérations en magasin pour mettre en œuvre des promotions conçues pour atteindre ou dépasser les objectifs en matière de bénéfices.
Faire preuve d’organisation, d’efficacité et de flexibilité pour la résolution de problème. Bien travailler sous pression et être un collaborateur polyvalent plein de ressources! Gérer avec confiance les situations avec les clients et les employés.
Faire preuve d’autonomie et de fiabilité. Savoir déléguer les tâches et mener à bien les projets.
Être flexible : Être disponible le jour, le soir, la fin de semaine et lors des jours fériés, au besoin.

CE QUI EST OFFERT PAR L’ENTREPRISE:

L’occasion de travailler pour le plus important fournisseur de pièces automobiles du marché secondaire nord-américain.
Des possibilités d’avancement de carrière dans toute l’organisation Advance Auto Parts.
L’accès à un excellent système de formation en ligne dédié au développement personnel ou à la formation des gestionnaires.
Une culture organisationnelle enrichissante grâce au programme de reconnaissance des coéquipiers et aux repas en équipe.
Un rabais employé sur les pièces automobiles, les outils et l’équipement.
Un régime d’avantages sociaux collectifs après 90 jours à l’emploi, y compris l’assurance maladie complémentaire, l’assurance dentaire, les soins de la vue, l’assurance vie et l’assurance en cas de décès ou de mutilation accidentels.
Des avantages financiers tels qu’un REER collectif avec contribution de contrepartie de l’employeur et un régime d’achat d’actions à rabais pour tous les coéquipiers permanents.

En tant qu’employeur souscrivant au principe de l’égalité d’accès à l’emploi, nous ne faisons preuve d’aucune discrimination envers tout postulant ou employé en raison de son origine raciale, de la couleur de sa peau, de son sexe, de son âge, de son origine nationale, de sa religion, de son orientation sexuelle, de son identité de genre, d’une incapacité ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou municipales.

Primary Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

Provide DIY service including battery installation, testing, wiper install, etc.
Assist District/Region in other functions upon request

Success Factors

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success as a General Manager

Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a General Manager up for Success

2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen

Education, Certificates, Licenses, Registrations

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.

Must have a valid driver's license

ASE certification preferred, but not required

Physical Demands

Work Environment

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Apply on advanceauto.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The General Manager is responsible for achieving store sales goals, managing inventory, and overseeing daily operations. They must also lead, train, and develop a diverse team while maintaining strong relationships with professional customers.

Requirements

Candidates should have 2-3 years of experience managing a team in a fast-paced retail environment and possess strong financial and business acumen. A high school diploma or GED is required, with a bachelor's degree in business preferred, along with a valid driver's license.

Skills

Team leadership
Customer service
Sales management
Inventory management
Financial reporting
P&L analysis
Staff training
Conflict resolution
Automotive systems knowledge
Microsoft Word
Microsoft Excel
Recruitment
Performance management
Operational standards
Change management
Safety compliance

Benefits

Health insurance
Dental insurance
Vision care
Life insurance
Accidental death and dismemberment insurance
Group RRSP with employer matching
Discounted stock purchase plan
Employee discount
Online training system
Teammate recognition program

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Retail Management
Automotive Parts
Sales Growth
Profit and Loss
Inventory Control
Team Development
ASE Certification
POS Systems
Diagnostic Equipment
Operations Management
Staff Scheduling
Budgeting
Safety Standards
Retail Operations
Leadership
Recruitment
Coaching
Project Assistance

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Work requirements

Jobs in Canada