Jobs in Canada

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Added 27 mins ago
BK
shift manager - fast food restaurant
Burger King®
Duncan, BC
- Full-time
Ensure that food and service meet quality control standards
Added 58 mins ago
C
Retail Team Lead - Part Time
Clarks
King, ON
- Part-time
Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
Added 58 mins ago
FC
Seasonal Courier-1
FedEx Canada
Belleville, ON
- Part-time
** MUST be Available to work SATURDAYS & SUNDAYS**Must Have a Full Valid Class G License
Added 58 mins ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 1 hour ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
BK
shift manager - fast food restaurant
Burger King®
Winkler, MB
- Full-time
Must have knowledge of the establishment's culinary genres
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sidney, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
AC
Lead Cook/Sous Chef
Aramark Canada
Kingston, ON
- Part-time
Maintain records of food costs, consumption, sales and inventory
Added 2 hours ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed…
Added 2 hours ago
C
Sales Associate
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 hours ago
HN
FOH Management - Sr. Assistant Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
…experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every…
Added 2 hours ago
HN
Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 2 hours ago
HN
Banquet - Events Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 2 hours ago
C
Part-Time Manager
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
L
Floral Manager - Full Time
Longo's
Toronto, ON
- Full-time
Are you a talented, passionate leader with a proven record of providing excellent customer service and growing sales?
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
Sales Support Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 3 hours ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 3 hours ago
TH
Associé(e) aux ventes - Porte et fenêtre (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 3 hours ago
TH
Lumber & Building Material Sales Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Cashier : Part Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 3 hours ago
TS
Meat & Seafood Associate
T&T Supermarket
Calgary, AB
- Part-time
Reporting to the Meat & Seafood Department Manager (or his/her delegates), the Meat & Seafood Associate is responsible for preparing various meat and seafood products in advance for…

Advance Wire Products Ltd

Customer Account Manager

BC, Canada
Surrey, BC, V3Z 3S9, Canada

Full-time

Apply on awp.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Are you looking for your next challenge? Advance Wire Products Ltd. (AWP) is North America’s leading designer and manufacturer of innovative merchandising solutions for the retail grocery, convenience, and pharmacy market. We are growing and are looking for a Customer Account Manager to join our dynamic team in Surrey.

AWP is deeply committed to its mission, which is to help drive our clients’ profitability and customer satisfaction through in-store innovation. AWP has been working with grocery, convenience, and pharmacy retailers to solve merchandising challenges since 1953. Our team combines in-depth research with front-line retail experience to anticipate and meet the needs of our clients and their business practices. All employees, from the manufacturing department through to the sales team, work to truly understand the business of our clients.

This is an in-office role based in our Surrey, BC office located in Campbell Heights.

JOB SUMMARY

The Customer Account Manager is responsible for managing key customer accounts and overseeing the end-to-end customer order requirements for grocery and retail environments. This role acts as the primary liaison between customers, internal design and production coordination teams and the Vice President, Business Development to ensure customer requirements are translated into accurate, drawing packages and customer orders to reflect customer needs.

The role is accountable for ensuring customer orders, drawing packages, and related documentation are accurate, timely, and aligned with customer expectations, company capabilities, and commercial objectives. This position plays a critical role in delivering consistent, high-quality customer experience while supporting sales growth and operational efficiency.

KEY ACCOUNTABILITIES

Serve as the primary point of contact for assigned key customer accounts throughout the order and layout design lifecycle.
Manage and oversee the customer order intake process to ensure accuracy and completeness.
Interpret customer floor plans and site specifications for retail and grocery spaces.
Oversee the development of department drawing packages using the company’s manufactured display and décor solutions, ensuring designs meet customer requirements and internal manufacturing standards.
Collaborate closely with Design teams to ensure department layouts are technically feasible and aligned with production capabilities.
Lead, coach, and provide day-to-day direction to Customer Service Coordinators, ensuring workload balance, quality of work, and adherence to processes and timelines.
Review and approve department layouts, order documentation, and change requests.
Manage customer revisions, changes, and clarifications in a controlled and documented manner.
Maintain item catalogue for key accounts to ensure accuracy of pricing and items.
Proactively identify and resolve issues that could impact customer satisfaction, timelines, or margins.
Contribute to continuous improvement of customer order, drawing packages, and communication processes.
Uphold company standards for quality, customer service, and professionalism in all interactions.

QUALIFICATIONS

Skills & Competencies:

Strong customer relationship management and communication skills.
Ability to translate customer requirements into practical, manufacturable layout solutions
Leadership and people management skills, including coaching and performance oversight.
High attention to detail and accuracy in documentation and design review.
Strong organizational and prioritization skills in a fast-paced environment
Problem-solving skills with the ability to manage competing priorities and deadlines.
Strong computer proficiency, including Microsoft Outlook and Excel.
Demonstrated ability to learn and navigate ERP, order management and other business systems
Experience with layout/design software (SolidWorks, AutoCAD).
Collaborative mindset with the ability to work cross-functionally.

Knowledge and Experience:

Post secondary education or relevant coursework in Business Administration, Project Management, Operations or related field.
Knowledge or experience in retail and grocery store environments, including fixtures, displays, and merchandising layouts is highly desirable
Interpretation of architectural drawings, blueprints, and floor plans
Experience with manufacturing environment, particularly made-to-order or engineered-to-order manufacturing processes

PERKS AND BENEFITS

Flexible Start/Finish Times: We understand the importance of work-life balance. We offer the flexibility to start and finish your workday within our standard office hours, allowing you to manage your time effectively.
Medical and Dental Benefits: Your health is our priority. We offer comprehensive medical and dental benefits to ensure you and your family have the support you need.
Free Parking and EV Charging: Say goodbye to the stress of finding parking. Our employees enjoy complimentary parking, making your commute hassle-free, and for those with EV cars, we have four complimentary charging stalls.
Fully Stocked Fridge with Snacks: Never go hungry at work again! Our office kitchen is filled with a variety of snacks and refreshments to keep you fueled and focused throughout the day.

Please apply before October 15, 2026.

We thank you for your interest in this position, however, only qualified candidates will be contacted for an interview. We are looking forward to receiving your resume via our online process.

Apply on awp.bamboohr.com About employer

More about this job

Responsibilities

The Customer Account Manager acts as the primary liaison between clients and internal teams to manage order requirements and layout designs. They are responsible for overseeing the order intake process, coaching staff, and ensuring all documentation aligns with company standards and customer expectations.

Requirements

Candidates should possess post-secondary education in business or a related field and experience in retail or manufacturing environments. Proficiency in design software like SolidWorks or AutoCAD and strong leadership capabilities are required for this role.

Skills

Communication skills
Leadership
People management
Attention to detail
Organizational skills
Prioritization
Problem-solving
Microsoft Outlook
Microsoft Excel
ERP systems
SolidWorks
AutoCAD
Project management
Blueprint interpretation

Benefits

Flexible start/finish times
Medical benefits
Dental benefits
Free parking
EV charging
Snacks and refreshments

Visa sponsorship

Not detected in the job text

Keywords

Customer Account Manager
Merchandising
Retail
Grocery
Pharmacy
Manufacturing
Order management
Layout design
SolidWorks
AutoCAD
ERP
Project management
Blueprint interpretation
Floor plans
Business development
Operations
Client relations
Quality assurance
Supply chain
Commercial objectives

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Work requirements

Jobs in Canada