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Added 1 min ago
GF
Personal Trainer - Edmonton Southpark Centre
GoodLife Fitness
AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 1 min ago
GF
Personal Trainer - Barrhaven Strandherd Crossing
GoodLife Fitness
Ottawa, ON
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 1 min ago
GF
Personal Trainer - Calgary Creekside
GoodLife Fitness
Calgary, AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 1 min ago
GF
Personal Trainer - Edmonton West Granville
GoodLife Fitness
AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 16 mins ago
TT
439/097 Winners/HomeSense Stockyards Part Time Sales Associate
The TJX Companies, Inc.
Toronto, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 16 mins ago
TT
Retail Store Associate Part Time Winners-Smart Centers
The TJX Companies, Inc.
Courtenay, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 16 mins ago
TT
Assistant Store Manager Winners Homesense Summit Shopping Centre
The TJX Companies, Inc.
Kamloops, BC
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 16 mins ago
TT
Retail Store Associate Seasonal Marshalls- Burlington Power Centre
The TJX Companies, Inc.
Burlington, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 30 mins ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Added 45 mins ago
WC
Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 45 mins ago
WC
Produce Department Manager
Walmart Canada
Sherwood Park, AB
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 45 mins ago
TC
Winners HomeSense Polo Park PT Seasonal
TJX Canada – Winners, Marshalls, HomeSense
Winnipeg, MB
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 45 mins ago
TC
Retail Store Associate Full Time Marshalls Langley
TJX Canada – Winners, Marshalls, HomeSense
Langley (District), BC · City of Langley, BC
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
GW
Senior Analyst, Taxation
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Toronto, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application
Added 1 hour ago
TT
Associé / Associée de magasin de détail Temps Partiel Winners-Les Galeries de Lanaudière
The TJX Companies, Inc.
Lachenaie, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Part Time Temporary Marshalls - Erin Ridge - St. Albert
The TJX Companies, Inc.
St. Albert, AB
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Associé de magasin de détail à temps partiel Marshalls - Carrefour de l'Estrie
The TJX Companies, Inc.
Sherbrooke, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
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Toronto, ON
- $160,000 CAD / year
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Added 1 hour ago
SJ
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire…
Added 2 hours ago
CI
Supervisor (Part Time)
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Calgary, AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 2 hours ago
C
Quality Improvement Consultant, Knowledge Institute on Child and Youth Mental Health and Addictions – Temporary Full-Time (1.0) (until January 2028)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 2 hours ago
C
Staff Psychologist, Neuropsychology, Development and Rehabilitation - Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 2 hours ago
TT
Retail Store Associate Part Time Marshalls - Vancouver Downtown
The TJX Companies, Inc.
Vancouver, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
TT
Retail Store Associate Part time Winners
The TJX Companies, Inc.
Abbotsford, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Advance Wire Products Ltd

Customer Account Manager

BC, Canada
Surrey, BC, V3Z 3S9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Are you looking for your next challenge? Advance Wire Products Ltd. (AWP) is North America’s leading designer and manufacturer of innovative merchandising solutions for the retail grocery, convenience, and pharmacy market. We are growing and are looking for a Customer Account Manager to join our dynamic team in Surrey.

AWP is deeply committed to its mission, which is to help drive our clients’ profitability and customer satisfaction through in-store innovation. AWP has been working with grocery, convenience, and pharmacy retailers to solve merchandising challenges since 1953. Our team combines in-depth research with front-line retail experience to anticipate and meet the needs of our clients and their business practices. All employees, from the manufacturing department through to the sales team, work to truly understand the business of our clients.

This is an in-office role based in our Surrey, BC office located in Campbell Heights.

JOB SUMMARY

The Customer Account Manager is responsible for managing key customer accounts and overseeing the end-to-end customer order requirements for grocery and retail environments. This role acts as the primary liaison between customers, internal design and production coordination teams and the Vice President, Business Development to ensure customer requirements are translated into accurate, drawing packages and customer orders to reflect customer needs.

The role is accountable for ensuring customer orders, drawing packages, and related documentation are accurate, timely, and aligned with customer expectations, company capabilities, and commercial objectives. This position plays a critical role in delivering consistent, high-quality customer experience while supporting sales growth and operational efficiency.

KEY ACCOUNTABILITIES

Serve as the primary point of contact for assigned key customer accounts throughout the order and layout design lifecycle.
Manage and oversee the customer order intake process to ensure accuracy and completeness.
Interpret customer floor plans and site specifications for retail and grocery spaces.
Oversee the development of department drawing packages using the company’s manufactured display and décor solutions, ensuring designs meet customer requirements and internal manufacturing standards.
Collaborate closely with Design teams to ensure department layouts are technically feasible and aligned with production capabilities.
Lead, coach, and provide day-to-day direction to Customer Service Coordinators, ensuring workload balance, quality of work, and adherence to processes and timelines.
Review and approve department layouts, order documentation, and change requests.
Manage customer revisions, changes, and clarifications in a controlled and documented manner.
Maintain item catalogue for key accounts to ensure accuracy of pricing and items.
Proactively identify and resolve issues that could impact customer satisfaction, timelines, or margins.
Contribute to continuous improvement of customer order, drawing packages, and communication processes.
Uphold company standards for quality, customer service, and professionalism in all interactions.

QUALIFICATIONS

Skills & Competencies:

Strong customer relationship management and communication skills.
Ability to translate customer requirements into practical, manufacturable layout solutions
Leadership and people management skills, including coaching and performance oversight.
High attention to detail and accuracy in documentation and design review.
Strong organizational and prioritization skills in a fast-paced environment
Problem-solving skills with the ability to manage competing priorities and deadlines.
Strong computer proficiency, including Microsoft Outlook and Excel.
Demonstrated ability to learn and navigate ERP, order management and other business systems
Experience with layout/design software (SolidWorks, AutoCAD).
Collaborative mindset with the ability to work cross-functionally.

Knowledge and Experience:

Post secondary education or relevant coursework in Business Administration, Project Management, Operations or related field.
Knowledge or experience in retail and grocery store environments, including fixtures, displays, and merchandising layouts is highly desirable
Interpretation of architectural drawings, blueprints, and floor plans
Experience with manufacturing environment, particularly made-to-order or engineered-to-order manufacturing processes

PERKS AND BENEFITS

Flexible Start/Finish Times: We understand the importance of work-life balance. We offer the flexibility to start and finish your workday within our standard office hours, allowing you to manage your time effectively.
Medical and Dental Benefits: Your health is our priority. We offer comprehensive medical and dental benefits to ensure you and your family have the support you need.
Free Parking and EV Charging: Say goodbye to the stress of finding parking. Our employees enjoy complimentary parking, making your commute hassle-free, and for those with EV cars, we have four complimentary charging stalls.
Fully Stocked Fridge with Snacks: Never go hungry at work again! Our office kitchen is filled with a variety of snacks and refreshments to keep you fueled and focused throughout the day.

Please apply before October 15, 2026.

We thank you for your interest in this position, however, only qualified candidates will be contacted for an interview. We are looking forward to receiving your resume via our online process.

Apply About employer

More about this job

Responsibilities

The Customer Account Manager acts as the primary liaison between clients and internal teams to manage order requirements and layout designs. They are responsible for overseeing the order intake process, coaching staff, and ensuring all documentation aligns with company standards and customer expectations.

Requirements

Candidates should possess post-secondary education in business or a related field and experience in retail or manufacturing environments. Proficiency in design software like SolidWorks or AutoCAD and strong leadership capabilities are required for this role.

Skills

Communication skills
Leadership
People management
Attention to detail
Organizational skills
Prioritization
Problem-solving
Microsoft Outlook
Microsoft Excel
ERP systems
SolidWorks
AutoCAD
Project management
Blueprint interpretation

Benefits

Flexible start/finish times
Medical benefits
Dental benefits
Free parking
EV charging
Snacks and refreshments

Visa sponsorship

Not detected in the job text

Keywords

Customer Account Manager
Merchandising
Retail
Grocery
Pharmacy
Manufacturing
Order management
Layout design
SolidWorks
AutoCAD
ERP
Project management
Blueprint interpretation
Floor plans
Business development
Operations
Client relations
Quality assurance
Supply chain
Commercial objectives

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