Jobs in Canada

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Added 2 mins ago
O
Senior Performance Analyst (12-Month Contract)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Reporting to the Sr Manager Lottery Performance & Analytics, you will be empowered to:
Added 2 mins ago
T
Software Engineer III - Salesforce Data 360
TD
Toronto, ON
- Full-time
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M
Talent Acquisition Partner
Moneris
Toronto, ON
- Full-time
…efforts while delivering an exceptional candidate and hiring manager…
Added 2 mins ago
Director, Client Enablement Analytics
BMO
Toronto, ON · FCP
…Director is a senior leader who will build and lead the onboarding analytics and reporting agenda for Capital Markets, bringing a proven track record of turning operational data into…
Added 15 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 16 mins ago
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Lead, Ridership Insights
Metrolinx
Canada
- Full-time
This is a senior individual contributor position with manager-level scope and accountability. Reporting to the Senior Manager, Transit Strategy, you will independently lead complex…
Added 16 mins ago
Manager, MIS & Reporting
Scotiabank
Toronto, ON
The Manager, Analytics & MIS supports the Senior Manager & Team Lead and the overall Real Estate Secured Lending (RESL) team by providing timely, relevant and accurate insights to assist in…
Added 16 mins ago
Senior Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…Bank accelerates its digital and AI transformation. As Senior Manager, Strategic Sourcing – covering business line software (e.g., Capital Markets & Wealth Systems) within Technology…
Added 16 mins ago
Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…the Bank accelerates its digital and AI transformation. As Manager, Strategic Sourcing – covering business line software (e.g., Capital Markets & Wealth Systems) within Technology Sourcing…
Added 16 mins ago
DS
Social Media Manager
Devoted Studios
Remote, Canada
- Full-time
- Remote
…artists, is building the same. We are looking for a Social Media Manager to grow Devoted Fusion’s presence with studios and artists, and to build our CEO’s voice as an opinion maker in the…
Added 16 mins ago
Supervisor, Strategic Insights
Independent Electricity System Operator
Canada
Reporting to the Senior Manager, Sector Engagement & Strategic Insights, this role offers a unique opportunity to help shape how the organization anticipates emerging trends, navigates…
Added 16 mins ago
Senior Advisor, Sector Engagement and Strategic Insights
Independent Electricity System Operator
Canada
…engagement across the organization. Reporting to the Program Manager, Sector Engagement & Strategic Insights, the Senior Advisor partners with teams across the business to improve…
Added 16 mins ago
Senior Engagement Advisor
Government of Alberta
AB
The Engagement branch is looking for a Senior Engagement Advisor. Reporting to the Manager, Engagement, this position implements change management, communication, and ongoing engagement…
Added 30 mins ago
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Administrative Secretary
Sanya’k̓ula
Vancouver, BC
- Full-time
…miscellaneous expenses and obtaining authorization from administrative…
Added 30 mins ago
RB
Associate Portfolio Manager, Asset Allocation
Royal Bank of Canada
Toronto, ON
- Full-time
The Associate Portfolio Manager - Asset Allocation supports asset allocation and portfolio construction across RBC Insurance's portfolios backing insurance liabilities and surplus capital.
Added 30 mins ago
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Senior Product Manager
Sectigo
Ottawa, ON
- Full-time
We are looking for a talented and technical Senior Product Manager to join our growing global team at Sectigo.
Added 46 mins ago
GO
Investment Analyst/Auditor
Government of Prince Edward Island
Charlottetown, PE
- $89,739 to $110,526 CAD / year
- Full-time
Reporting to the Manager of Accounting, Pension and Capital Management, the Investment Analyst/Auditor analyzes and validates investment activity data over the course of the entire…
Added 46 mins ago
S
Senior Product Manager
Sectigo
Ottawa, ON
- Full-time
We are looking for a talented and technical Senior Product Manager to join our growing global team at Sectigo.
Added 47 mins ago
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Manager, Supplier Engagement (Askuity)
The Home Depot
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
Added 47 mins ago
SI
Maintenance Administrator Intern
Saputo Inc.
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Administrator Intern will support the Maintenance team with equipment data accuracy, inventory management, and preventive maintenance…
Added 47 mins ago
Associate Category Manager
Glen Dimplex Americas
Cambridge, ON
The Associate Category Manager provides analytical, project-management, and operational support for the Flame and Consumer Products (CPG) portfolios. Reporting to the Category Manager, this…
Added 47 mins ago
O
Marketing Growth & Content Optimization Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
…effectiveness and identify growth opportunities. The Marketing Manager partners with internal teams, agencies, and external vendors to deliver measurable business results and ensure…
Added 47 mins ago
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Lead Business Architect
TD
Toronto, ON
- Full-time
Added 47 mins ago
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Senior Machine Learning Engineer
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 1 hour ago
A
Yardi Support Analyst
Affinity
BC · British Columbia, Canada
- Contract
2+ years of experience supporting any or all of the following Yardi systems/modules: Yardi Voyager, Elevate, AB&F, Deal Manager, Payscan and other Yardi applications.

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Work requirements

Jobs in Canada