Jobs in Canada

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Added 13 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 13 mins ago
GR
Graduate Management Trainee
Goldbeck Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our client, a growing national distributor in Canada’s energy and industrial sector, is investing over $250,000 in one ambitious graduate’s development through its 3-year Corporate…
Added 13 mins ago
CO
Project Manager (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
…Project Manager to join our Project Management Office (PMO) and lead the delivery of initiatives within a multi-year enterprise transformation…
Added 13 mins ago
EC
Salesforce Technical Architect
Experis Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our client is seeking a Salesforce Technical Architect to join their team. As a Salesforce Technical Architect, you will be part of the Technology organization supporting the Service Cloud…
Added 13 mins ago
RH
Financial Director
Robert Half
Brantford, ON
- $130,000 to $160,000 CAD / year
- Full-time
Our client is a global and growth-focused organization seeking an experienced Director of Finance to lead and develop the finance function for a new Canadian business unit. This is a key…
Added 13 mins ago
B
Senior Leadership Consultant - Leadership, Team and Organizational Performance
Boyden
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
As a senior member of the team, you will lead impactful client engagements across leadership development, executive and team effectiveness, succession planning, talent management,…
Added 13 mins ago
MP
Commercial Manager - Civil / Infrastructure - GTA
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $225,000 CAD / year
- Full-time
…Construction organisation is setting up their new Canadian Hub to lead major construction projects across Canada. They are currently looking to add a new Commercial Manager to their rapidly…
Added 13 mins ago
T
Talent Acquisition Specialist
TEEMA
Vancouver, BC
- Contract
Our client believes in pay equity, fairness and transparency, and their ranges are determined by role, level, and location. The actual compensation offered to the final candidate is based…
Added 13 mins ago
TH
Technology News Anchor & Broadcast Journalist
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
They are looking for an experienced Technology News Anchor & Broadcast Journalist to help shape, develop, and lead their live programming. The ideal candidate will bring professional…
Added 13 mins ago
QT
Principal Software Engineer / Team Lead - AI Innovation
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $260,000 to $290,000 CAD / year
- Full-time
- 15+ years of software engineering experience, including technical leadership at Staff, Principal, Senior Principal or Lead level.
Added 13 mins ago
AD
Senior Project Manager
Aquatech Dewatering Company Inc.
Maple, ON
- Full-time
As our Senior Project Manager, you will lead the planning, execution, and delivery of complex construction projects from inception to completion. This role is accountable for ensuring…
Added 13 mins ago
Associate, Commercial Real Estate Banking - North York, ON
Scotiabank
Toronto, ON · North York, ON
As an Associate, Commercial Real Estate Banking, you will work closely with the Director and Group Lead to deliver customized financing solutions, manage client relationships, and…
Added 13 mins ago
Vice President and Managing Director, Scotia iTRADE
Scotiabank
Toronto, ON
Lead the overall performance of the business, with accountability for revenue, profitability, client growth and experience, market position, and long-term business performance.
Added 13 mins ago
CL
Business Development Manager- Warehousing & Logistics
Charger Logistics Inc
Brampton, ON
- Full-time
Charger Logistics Inc. is a world-class, asset-based carrier with over 20 years of experience delivering innovative logistics solutions across North America. As we continue to grow, we…
Added 13 mins ago
L
Chief Growth Officer (CGO)
Liferaft
Remote, Canada
- Full-time
- Remote
…The second is the Securitas ecosystem: a global enterprise client base, trusted relationship managers on the ground, and sister businesses whose services pair naturally with our platform.…
Added 13 mins ago
Senior Business Consultant, Contact Centre
Bell
Montreal, QC
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 28 mins ago
G
Gestionnaire de projet de déploiement / Deployment Project Manager
Genetec
Montreal, QC
- Full-time
Collaborer avec les équipes internes afin d'améliorer l'expérience globale du client en matière de déploiement
Added 28 mins ago
VC
Registered Nurse (RN) - Operating Rooms
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
Practices within the context of a client and family centred care model and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice for…
Added 28 mins ago
RB
Senior Relationship Manager, Commercial Financial Services - Healthcare Professionals
Royal Bank of Canada
Montreal, QC
- Full-time
…needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition relationship takes center stage. You are a key member of a…
Added 28 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Port Coquitlam, BC
- Full-time
· Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
Added 28 mins ago
RB
Director, Global Functions Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
…team reports to the VP, Corporate Support Controller. You will lead a team across three strategic mandates: financial control and governance for Global Functions, finance support for RBC's…
Added 28 mins ago
RB
Senior Manager, Program Governance & Financials Management
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a Senior Manager to lead funding oversight and support governance activities for the AML Transformation program. The ideal candidate will have a strong accounting background…
Added 43 mins ago
MP
Pre-Construction Manager - Civil/Infrastructure - GTA
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $225,000 CAD / year
- Full-time
This position is part of our client's new Canadian Infrastructure Project Management Office (PMO), based in Toronto. Its primary focus is to lead and support RFP/tender pursuits for civil…
Added 43 mins ago
NB
Regional Vice President RVP Equipment Finance Sales
National Bank of Canada
Mississauga, ON
- Full-time
…relationships with equipment vendors and business clients, and lead teams accountable for profitable origination, client acquisition and portfolio…
Added 43 mins ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
…management expertise, you will help enhance the distribution experience, drive client acquisition and generate value for National Bank…

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Work requirements

Jobs in Canada