Jobs in Canada

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Added 14 mins ago
Solution Analyst
Price Industries Limited
Winnipeg, MB
Lead functional testing, troubleshoot system issues and identify long-term solutions. Support and coach team members on problem-solving, documentation and ERP best practices.
Added 14 mins ago
HR Business Partner - Corporate
Symcor
Mississauga, ON
This is a hybrid role with onsite expectations of 1 to 2 days per week and as business needs require
Added 14 mins ago
IF
Director, Process Transformation and Optimization
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As Director, Process Transformation and Optimization, you will lead the corporate capabilities that enable us to simplify ways of working, increase organizational capacity, and transform…
Added 14 mins ago
IC
Senior Lead, Mass Fundraising
IJM Canada
ON · Mississauga, Ontario
- Full-time
Overview: The Senior Lead, Mass Fundraising leads the strategic planning and execution of IJM Canada’s mass fundraising program, including donor retention, cultivation, stewardship, donor…
Added 14 mins ago
P
Business Planning, Analysis & Insights Manager
PwC
Toronto, ON
- Full-time
…PwC’s financial risk through financial planning and reporting, data analysis, and tactical consulting. As part of the team, you’ll help drive strategic decision-making through budget…
Added 14 mins ago
P
Data Management and Strategy, Associate
PwC
Toronto, ON
- Full-time
At PwC, our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle data governance,…
Added 14 mins ago
M&
Head of Operations
Malisa & Partners Legal Practitioners
Canada
- Full-time
Familiarity with business systems, ERP platforms, data analytics, and operational reporting tools.
Added 14 mins ago
PT
Senior BI & Data Analyst
Pentangle Tech Services | P5 Group
Canada
- Contract
As a Senior BI & Data Analyst, you’ll be a key driver of insight and innovation within our Enterprise Data and Analytics team. We’re looking for a curious, detail-oriented professional who…
Added 14 mins ago
AH
Marketing Specialist
Accessible Hospitality Alliance
Canada
- Full-time
Support lead generation and customer acquisition initiatives through targeted marketing strategies.
Added 14 mins ago
TC
Future Opportunities: Product Supply Finance & FP&A
The Clorox Company
ON · Ontario, Canada
- Other
Lead financial planning, forecasting, cost analysis, and performance management across manufacturing, operations, and supply chain activities.
Added 14 mins ago
TC
Senior Director, Audience Strategies
Telefilm Canada
Toronto, ON
- $144,000 to $180,000 CAD / year
- Full-time
The Senior Director will lead a key organizational strategic priority by deepening Telefilm's understanding of diverse audiences, emerging consumption patterns, evolving platforms, and new…
Added 14 mins ago
B
Senior Financial Analyst
Beanfield
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own…
Added 14 mins ago
CO
Business Analyst (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
Plan and lead requirements elicitation with business units and subject matter experts using interviews, workshops, surveys, observation, and document analysis
Added 29 mins ago
T
Software Engineer III - Salesforce Data 360
TD
Toronto, ON
- Full-time
We are looking for a data solution designer specialized in Salesforce Data 360. The ideal candidate has SF D360 experience at the senior level, and guide others in D360 development and…
Added 29 mins ago
M
Talent Acquisition Partner
Moneris
Toronto, ON
- Full-time
…talent insights, and strategic workforce planning, you will lead full-cycle recruitment efforts while delivering an exceptional candidate and hiring manager…
Added 29 mins ago
F
Senior Analytics Engineer
Fusemachines
Remote, Canada
- Contract
- Remote
We are seeking a talented and experienced Senior Data Analyst / Analytics Engineer with deep expertise in Tableau, Google BigQuery, Snowflake, and modern semantic data modeling (LookML /…
Added 29 mins ago
Director, Client Enablement Analytics
BMO
Toronto, ON · FCP
…Operations, the Director is a senior leader who will build and lead the onboarding analytics and reporting agenda for Capital Markets, bringing a proven track record of turning operational…
Added 43 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 43 mins ago
RH
Financial Director
Robert Half
Brantford, ON
- $130,000 to $160,000 CAD / year
- Full-time
Our client is a global and growth-focused organization seeking an experienced Director of Finance to lead and develop the finance function for a new Canadian business unit. This is a key…
Added 43 mins ago
B
Accounting Intern
Beanfield
Toronto, ON
- $20 CAD / hour
- Internship
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own…
Added 43 mins ago
Senior Actuarial Analyst
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Thunder Bay, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…financial reporting through process enhancements, automation, data manipulation, new reporting capabilities, and advancement of our reserving techniques. Your focus will be to autonomously…
Added 43 mins ago
M
Lead, Ridership Insights
Metrolinx
Canada
- Full-time
We are looking for a Lead, Ridership Insights to help turn investment in our future transit network into sustained ridership. You will investigate demand, explain ridership gaps, and…
Added 43 mins ago
M
Director, I&IT Data Platform & Engineering
Metrolinx
Canada
- Full-time
Data platform modernization: Lead the modernization of Metrolinx's data environment toward a scalable, cloud-native and AI-ready architecture, evolving data lake and related capabilities…
Added 43 mins ago
Manager, MIS & Reporting
Scotiabank
Toronto, ON
The Manager, Analytics & MIS supports the Senior Manager & Team Lead and the overall Real Estate Secured Lending (RESL) team by providing timely, relevant and accurate insights to assist in…
Added 43 mins ago
Senior Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…Markets & Wealth Systems) within Technology Sourcing – you'll lead high-impact sourcing strategies across some of the Bank's most complex and fastest-evolving technology…

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Work requirements

Jobs in Canada