Jobs in Canada

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Added 13 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 13 mins ago
GR
Graduate Management Trainee
Goldbeck Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Phase 1: Products and Warehouse: shipping, receiving and inventory
Added 13 mins ago
AS
Sales Associate
Apple Self Storage
Thunder Bay, ON
- $18 CAD / hour
- Part-time
As a Sales Associate, you support your manager and customers at your storage location. You drive sales and make sure customers have a great experience - all while ensuring the site is safe,…
Added 13 mins ago
I
Senior Superintendent
Integra
Brampton, ON
- Full-time
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Added 13 mins ago
KE
Staff Accountant
Kitchener Executive Consultants Inc
Brantford, ON
- Full-time
…Working closely with Operations, the Accountant will investigate inventory costing discrepancies, work-in-process (WIP) accounting, receiving cutoffs, and other manufacturing-related…
Added 13 mins ago
RH
Finance & Administration Manager
Robert Half
Grimsby, ON
- $85,000 to $90,000 CAD / year
- Full-time
…finance function while working closely with senior leadership to support business performance and operational…
Added 13 mins ago
SA
Breakfast Server
SSP America
Edmonton, AB
- Full-time
Added 13 mins ago
A
Fashion Design Assistant
Apparelmark
Vancouver, BC
- Full-time
Can communicate clearly, accurately and professionally through written and verbal dialog across team supported initiatives, vendors and support agents
Added 13 mins ago
Q
Administrative Specialist
Quectel
Richmond, BC
- $45,000 to $53,000 CAD / year
- Contract
As Administrative Specialist, you keep the Vancouver R&D Center running smoothly. You support visitors, meetings, travel, procurement, assets, office space, and team events, and you help…
Added 13 mins ago
AD
Senior Project Manager
Aquatech Dewatering Company Inc.
Maple, ON
- Full-time
…environmental projects across Canada and the United States. We support complex, time-sensitive infrastructure initiatives - from high-rise foundations and critical civil works to advanced…
Added 13 mins ago
SM
Storekeeper-Telecommunication
Seguin Morris
Montreal, QC
- Full-time
…responsible for the physical organization and record-keeping of inventory to support the smooth progress of construction…
Added 13 mins ago
Relief Gaming Shift Manager-DWC
Great Canadian Entertainment
Dawson Creek, BC
Must have superior verbal and written communication skills; problem solving abilities
Added 13 mins ago
G
Shipper
Greif
Mississauga, ON
- Full-time
…company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing…
Added 13 mins ago
Electrical Maintenance Manager
VCNA
Bowmanville, ON
Support modernization efforts and implementation of new technologies that improve reliability, productivity, and equipment performance.
Added 13 mins ago
E
Dietary Aide
Extendicare
Winnipeg, MB · LTC - Oakview Place (Ness Ave.)
- Part-time
Available opportunities include Casual; Day/Evening shifts
Added 13 mins ago
Category Manager, Pipes, Valves & Fittings, Pacific Link
Trans Mountain
Calgary, AB
…by vendors and vendor reporting, invoice reviews/attestation support and follow-through), supplier qualification coordination and supplier relationship management for line pipe, valves,…
Added 13 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
NL · Island Harbour, NL
Added 13 mins ago
A
Reset Merchandiser
Acosta
Barrie, ON
- Part-time
In this role, you will have the opportunity to support the merchandising initiatives of each of our clients and enhance relationships with Store and Department Managers. This position is an…
Added 13 mins ago
UC
Agent(e) de prévention des pertes à temps plein/Full-Time Loss Prevention Associate
Uniqlo Canada
Montreal, QC
- Full-time
Détenir un permis provincial est également requis pour ce poste
Added 28 mins ago
Materials Replenishment Lead - Night Shift
Industrial Electric Manufacturing
Surrey, BC
Position Summary: Support the Materials Replenishment Supervisor in coordinating daily material replenishment activities between the Supermarket and Point of Use (POU), ensuring material…
Added 28 mins ago
SH
Pharmacy Technician (On-Site) - Markham
Sentrex Health Solutions
Markham, ON
- Full-time
Participation in rotating shifts and weekend schedules are required based on business requirements
Added 28 mins ago
RM
Sous Chef - Vancouver (Seasonal Full Time, February to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
BC Food Safe Certification required
Added 28 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 28 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Glengarry, ON
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Work requirements

Jobs in Canada