Jobs in Canada

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Added 11 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 11 mins ago
RH
Financial Director
Robert Half
Brantford, ON
- $130,000 to $160,000 CAD / year
- Full-time
Partner closely with Operations, Commercial, Supply Chain, and People & Culture leaders to improve business performance.
Added 11 mins ago
FI
Business Analyst - FX
FP Inc.
Toronto, ON
- $70 to $89 CAD / hour
- Contract
Must Have Skills:
Added 11 mins ago
B
Accounting Intern
Beanfield
Toronto, ON
- $20 CAD / hour
- Internship
The Finance Operations Intern role will primarily support the cleansing of existing financial data to be used and migrated into new financial operating systems, support month-end…
Added 11 mins ago
KE
Staff Accountant
Kitchener Executive Consultants Inc
Brantford, ON
- Full-time
…organization in Brantford, ON, in their search for an experienced Accountant to assume responsibility for the day-to-day accounting activities and financial reporting of the manufacturing…
Added 11 mins ago
RH
Finance & Administration Manager
Robert Half
Grimsby, ON
- $85,000 to $90,000 CAD / year
- Full-time
…ownership of the organization's financial and administrative operations. This is a standalone, individual contributor role offering the opportunity to oversee the full finance function…
Added 11 mins ago
PC
Manager, Internal Controls and Risk Management, Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…frameworks across business processes, financial reporting, operations, technology and regulatory compliance. Our work helps these institutions clarify control ownership, strengthen risk…
Added 11 mins ago
Accounts Payable Co-op Student
UFA Co-operative Ltd.
Calgary, AB
…within the Finance team, supporting day-to-day accounts payable operations in a fast-paced, technology-driven environment. This position offers hands-on experience with invoice processing,…
Added 11 mins ago
Treasury Co-op Student
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Supervisor, Treasury Operations, the Treasury Co‑op Student will support day‑to‑day treasury and cash management activities. This role is designed to provide hands‑on…
Added 11 mins ago
VG
Portfolio Finance Director
Volaris Group
ON · Canada - Ontario
- Full-time
The role reports to the VP, Portfolio Operations, who owns the portfolio's operating cadence, planning direction and automation mandate. The Finance Director is the technical authority…
Added 11 mins ago
Vice President and Managing Director, Scotia iTRADE
Scotiabank
Toronto, ON
Experience leading meaningful transformation, bringing together strategy, technology, operations, people, and client experience to deliver sustainable business outcomes.
Added 11 mins ago
Delivery Manager, GTB Migration Center of Excellence - Toronto
Scotiabank
Toronto, ON
The Delivery Manager will contribute to the success of the GTB Operations by supporting the planning, governance, and execution of migration initiatives across Canada, the U.S., regional,…
Added 11 mins ago
Senior Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day…
Added 11 mins ago
Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day…
Added 11 mins ago
GCAN Finance Analyst Intern
Grainger Businesses
Thornhill, ON
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 26 mins ago
DD
Business Systems Analyst, ERP
Dominion Dynamics
Canada
- Full-time
Act as the central point of contact for ERP requirements, working with finance, operations, procurement and manufacturing leaders to turn how they work into how the system is set up.
Added 26 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Added 42 mins ago
NB
Regional Vice President RVP Equipment Finance Sales
National Bank of Canada
Mississauga, ON
- Full-time
Work in partnership with Credit, Operations, Risk and other internal specialists to support efficient execution, appropriate risk management and a consistent client and partner experience…
Added 42 mins ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
Mobilize teams across Distribution, Products, Marketing, Operations and Technology, as well as other key partners, to clarify scope, responsibilities, dependencies, risks and required…
Added 42 mins ago
NB
Associate
National Bank of Canada
Montreal, QC
- Full-time
Participate in the Bank’s secured and unsecured funding operations
Added 42 mins ago
GO
Investment Analyst/Auditor
Government of Prince Edward Island
Charlottetown, PE
- $89,739 to $110,526 CAD / year
- Full-time
Deep understanding of pension fund operations, regulatory reporting, and compliance requirements;
Added 42 mins ago
L
Financial Service Representative - LendDirect Office 1508
LendDirect
Oshawa, ON
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 42 mins ago
SL
Senior Specialist, Legal Operations & Paralegal
Smith Legal Search
Vancouver, BC
- $76,500 to $95,000 CAD / year
- Full-time
Senior Specialist, Legal Operations & Paralegal | Vancouver | 12-Month Contract
Added 42 mins ago
GF
Founding Credit Analyst
Grow Financial
Toronto, ON
- Full-time
Real responsibility from your first week, with exposure to credit, fund operations and fintech product
Added 42 mins ago
RH
Financial Controller
Robert Half
North Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
This is an exciting opportunity for a hands-on finance leader to take ownership of the organization's core financial operations while playing an influential role in its continued growth and…

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Jobs in Canada