Jobs in Canada

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Added 11 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 11 mins ago
NC
Communications Specialist
NAV CANADA
Ottawa, ON
- Full-time
This position is a hybrid position with a minimum 3 days per week on site
Added 12 mins ago
T
Talent Acquisition Specialist
TEEMA
Vancouver, BC
- Contract
…They currently have an opportunity for a Talent Acquisition Specialist to join their team on a contract basis, based in Vancouver, BC. The contract is estimated to be three months in…
Added 12 mins ago
Q
Administrative Specialist
Quectel
Richmond, BC
- $45,000 to $53,000 CAD / year
- Contract
As Administrative Specialist, you keep the Vancouver R&D Center running smoothly. You support visitors, meetings, travel, procurement, assets, office space, and team events, and you help…
Added 12 mins ago
QT
Principal Software Engineer / Team Lead - AI Innovation
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $260,000 to $290,000 CAD / year
- Full-time
- Familiarity with React; you don't need to be a frontend specialist, but you've worked with some of the frameworks.
Added 12 mins ago
NB
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
- Full-time
…Developer Experience team at National Bank means acting as a specialist in integrating and operating DevOps platforms used by technology delivery…
Added 12 mins ago
M
RQ11871 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Experience selecting tools to support testing and organize
Added 12 mins ago
M
RQ11688 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the
Added 26 mins ago
PC
Member Service Specialist (On Site)- 11 Month term
Prospera Credit Union
Vernon, BC
- Part-time
As a Member Service Specialist, you will uncover and support sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and…
Added 26 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 26 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Brantford, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 26 mins ago
FB
Produce Department Manager - Contract
Farm Boy Inc.
Brantford, ON
- $53,500 to $58,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 42 mins ago
NB
Chief Application Developer - Securities Lending IT
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Application Developer in the Securities Lending team at National Bank means acting as a technology specialist supporting critical trading applications for National Bank…
Added 42 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 42 mins ago
SL
Senior Specialist, Legal Operations & Paralegal
Smith Legal Search
Vancouver, BC
- $76,500 to $95,000 CAD / year
- Full-time
Our client, a well-established financial services organization in Vancouver, is seeking a Senior Specialist, Legal Operations & Paralegal to join its in-house Legal team on a 12-month…
Added 42 mins ago
NB
Banking advisor
National Bank of Canada
Quebec, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 42 mins ago
FB
Produce Department Manager - Contract
Farm Boy Inc.
Brantford, ON
- $53,500 to $58,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 42 mins ago
DW
Specialist, Events and Sponsorships
Davies Ward Phillips & Vineberg LLP
Toronto, ON
- Full-time
The Specialist, Events and Sponsorships is a member of the Marketing team and reports to the Director, Events and Sponsorships. The Specialist leads complex and high-profile events and…
Added 42 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Brantford, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 42 mins ago
EC
Desktop Support Specialist
Experis Canada
Burnaby, BC
- Contract
Job Title: Desktop Support Specialist - Windows 11 SAC Upgrade
Added 43 mins ago
V
Sr Specialist, EHS
Vantive
Mississauga, ON
- Full-time
…practices. Additionally, this position must provide Canada support initiatives such as regulatory requirements and reporting, and Health and Safety Committee…
Added 43 mins ago
VF
Clinical Administrative Assistant
Village Family Health Team
Toronto, ON
- Full-time
…healthcare organization committed to providing exceptional care and support to our community. We pride ourselves on delivering patient-centered care and fostering a collaborative,…
Added 43 mins ago
SI
IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON · Georgetown, ON
- Full-time
Saputo Inc. is seeking an IT Specialist, Enterprise Applications - Supply Chain Process & Solutions, for an existing opportunity within our organization.
Added 43 mins ago
Payroll and Benefits Advisor
Sunshine Village Corporation
Banff, AB · Calgary, AB
Certified Employee Benefit Specialist (CEBS) designation if considered an asset.
Added 43 mins ago
T
Senior Machine Learning Engineer
TD
Toronto, ON
- Full-time
Provide expertise in multiple ML engineering and/or infrastructure areas, senior technical leadership in support of the Banks objectives related to the overall Engineering function across…

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Jobs in Canada