Jobs in Canada

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Added 2 mins ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
To help drive this work, we are excited to recruit a Lead Research Advisor to join the team with expertise in natural sciences and engineering research.
Added 2 mins ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
To help drive this work, we are excited to recruit a Lead Research Advisor to join the team with expertise in social sciences and humanities research
Added 2 mins ago
UO
Senior Program Assistant, Year 1
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
- $5,027 to $5,413 CAD / month
- Full-time
This position reports to the Lectures & Labs Team Lead, MDUP, Faculty of Medicine. The incumbent also works in close coordination with teaching faculty and program staff at the IMP, NMP,…
Added 2 mins ago
LE
Mechanical Designer
LUMINOR Environmental Inc.
Guelph, ON
- Full-time
Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer
Added 2 mins ago
T
Software Engineer III - Salesforce Data 360
TD
Toronto, ON
- Full-time
We are looking for a data solution designer specialized in Salesforce Data 360. The ideal candidate has SF D360 experience at the senior level, and guide others in D360 development and…
Added 2 mins ago
T
Senior Defence Systems Engineering Specialist
Telesat
Ottawa, ON
- Full-time
We are seeking a Senior Defence Systems Engineering Specialist to help shape new satellite-enabled capabilities for Canadian and allied defence users. Reporting to the Director, Research &…
Added 2 mins ago
S
Staff Systems Specialist – Synthetic Aperture Radar (SAR) Missions
Syntronic
Ottawa, ON
- Temporary
Perform and lead system trade studies across spacecraft systems, coverage and access, SAR payload design, processing architecture, and end-user applications.
Added 2 mins ago
M
Talent Acquisition Partner
Moneris
Toronto, ON
- Full-time
…talent insights, and strategic workforce planning, you will lead full-cycle recruitment efforts while delivering an exceptional candidate and hiring manager…
Added 2 mins ago
Supply Chain and Procurement Manager
Canada Rocket Company
Toronto, ON
Lead the RE side of procurement tooling. Work with our CFO as we choose and roll out a procurement system and goods/services-receipt process in Q1 2027. You'll bring the REs' pain points,…
Added 2 mins ago
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Senior Analytics Engineer
Fusemachines
Remote, Canada
- Contract
- Remote
We are seeking a talented and experienced Senior Data Analyst / Analytics Engineer with deep expertise in Tableau, Google BigQuery, Snowflake, and modern semantic data modeling (LookML /…
Added 2 mins ago
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Engineering Mechanical Lab Technician
Broadcom
Ottawa, ON
- $48,600 to $78,000 CAD / year
- Full-time
…Mechanical Lab Technician to join our fast-paced product development team. In this role, you will work closely with the engineering team to build/manage prototype hardware and execute…
Added 2 mins ago
H
Project Manager
HDR
Calgary, AB
- Full-time
…HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to…
Added 2 mins ago
Director, Client Enablement Analytics
BMO
Toronto, ON · FCP
…Operations, the Director is a senior leader who will build and lead the onboarding analytics and reporting agenda for Capital Markets, bringing a proven track record of turning operational…
Added 16 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 16 mins ago
CO
Project Manager (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
Commissionaires Ottawa is modernizing the systems and processes that support our staff, clients, and mission. We are seeking a Project Manager to join our Project Management Office (PMO)…
Added 16 mins ago
RH
Financial Director
Robert Half
Brantford, ON
- $130,000 to $160,000 CAD / year
- Full-time
Lead, coach, and develop the Finance team to ensure high levels of performance, engagement, and accountability.
Added 16 mins ago
B
Accounting Intern
Beanfield
Toronto, ON
- $20 CAD / hour
- Internship
We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.
Added 16 mins ago
RT
Conseiller(ère) Sénior, Acquisition de Talent
Rio Tinto
Montreal, QC
- Contract
Added 16 mins ago
Senior Actuarial Analyst
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Thunder Bay, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…financial reporting through process enhancements, automation, data manipulation, new reporting capabilities, and advancement of our reserving techniques. Your focus will be to autonomously…
Added 16 mins ago
Team Lead, Warehouse (Evening Shift)
Dollarama
Montreal, QC · Lachine, QC
Issue CVP reports, communicate actions plans and decide on evening shift priorities; · Prepare and participate in the transition meeting between the day and evening team – ensuring all information is passed on to the day shift;
Added 16 mins ago
M
Director, I&IT Data Platform & Engineering
Metrolinx
Canada
- Full-time
Data engineering: Establish and lead enterprise data engineering capabilities, including ingestion, integration, transformation, orchestration and reusable data pipelines, enabling trusted…
Added 16 mins ago
VG
Portfolio Finance Director
Volaris Group
ON · Canada - Ontario
- Full-time
…each operating company keeps its own ledgers and local finance lead. The job is to make 20 sets of operating company data consolidate cleanly into one trusted picture, and to leave the…
Added 16 mins ago
Manager, MIS & Reporting
Scotiabank
Toronto, ON
The Manager, Analytics & MIS supports the Senior Manager & Team Lead and the overall Real Estate Secured Lending (RESL) team by providing timely, relevant and accurate insights to assist in…
Added 16 mins ago
Senior Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…covering business line software (e.g., Capital Markets & Wealth Systems) within Technology Sourcing – you'll lead high-impact sourcing strategies across some of the Bank's most complex and…
Added 16 mins ago
Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…covering business line software (e.g., Capital Markets & Wealth Systems) within Technology Sourcing – you'll lead high-impact sourcing strategies across some of the Bank's most complex and…

Advisor Works

Operations Manager e-Commerce

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 12, 2027
Experience: At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Posting language: English
Posted: Nov 13, 2026

Original job description

Operations Manager - DTC and E-Commerce

Full-time | Toronto | Hybrid - 70%+ in-office

Confidential client search conducted by Advisor Works

The Opportunity

Advisor Works is recruiting for an early-stage e-commerce business experiencing rapid growth. Our client builds and scales direct-to-consumer products through direct-response marketing, customer acquisition, and performance-driven testing.

The business is scaling its first product, intending to operate three to four products shortly. We are looking for an entrepreneurial Operations Manager to build the repeatable systems, reporting, and day-to-day operating discipline that will make that possible.

You will work closely with the growth lead and founders to turn strategy into execution, freeing the growth lead to focus on advertising, acquisition, offers, and optimization. You will design and implement processes, resolve operational issues, and make sure people deliver on their commitments.

Initially, expect approximately 70% hands-on execution and system building and 30% delegation, coordination, and management. You will work with a lean team supported by shared and part-time resources, contractors, and external specialists. As the business grows, there is potential to build a larger team and take on broader leadership responsibilities.

What you will do

Build systems that support multiple products
Turn existing, fragmented workflows into practical SOPs, launch templates, checklists, and repeatable processes that can be applied to new products.
Set up and own the operating cadence, project plans, responsibilities, deadlines, and progress reporting. Identify bottlenecks and drive solutions through to completion.
Implement systems yourself, train others to use them, and hold contributors accountable for consistent execution.
Coordinate launches and calendars
Manage parallel product launch and testing calendars covering ad copy, creative, landing pages, offers, and upsells, in partnership with the growth lead.
Coordinate designers, developers, video editors, email marketers, and vendors so each test has the assets, products, approvals, and operational support it needs.
Track dependencies and readiness, including checkout checks, test orders, integrations, tracking, and fulfillment. Keep stakeholders informed of deadlines, risks, and changes.

Operational responsibilities

Own e-commerce operations and vendor relationships
Coordinate suppliers, inventory, warehouses, fulfillment partners, and shipping to support product availability and timely delivery.
Manage vendor communication, negotiate terms and service expectations, and source product or upsell options in partnership with leadership.
Oversee operational workflows for checkout, payments, subscriptions, recurring billing, customer service, refunds, cancellations, and chargebacks.
Work with technical specialists to troubleshoot issues and keep e-commerce platforms and connected systems operating reliably.
Create useful reporting and practical automation
Build and maintain CRM and operational reporting that gives leadership clear visibility into product performance, test status, fulfillment, customer issues, and execution risks.
Work with finance support and the external accounting team to coordinate operational inputs, vendor costs, and reporting needs.
Use AI tools to document processes, analyze information, streamline reporting, and reduce repetitive work.
Configure new software and practical integrations, using available tools and specialist support where needed. Identify improvements that help a lean team accomplish more.
Align people and manage limited capacity
Translate business priorities into clear tasks, owners, deadlines, and deliverables across internal, shared, part-time, and external resources.
Keep marketing, operations, customer service, and finance connected so work moves forward without repeated founder follow-up.

What you bring

At least 3 years of relevant experience, including direct experience in DTC or e-commerce operations and demonstrated responsibility for operational outcomes.
Experience designing, implementing, and improving systems that supported a growing business, with concrete examples of what you built and the results achieved.
Experience leading work through others: delegating, setting expectations, managing vendors or contractors, and holding contributors accountable.
A working understanding of direct-response marketing, funnels, copywriting and creative workflows, offers, upsells, and the customer journey from acquisition through fulfillment and retention.
Confidence managing multiple projects and product workstreams, interpreting performance data, and resolving problems independently.
Comfortable in a high-pressure, fast-paced entrepreneurial environment.

Technology and analytical skills

Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results.
Resourcefulness, sound judgment, and the ability to learn new systems quickly are essential.
Experience with tools such as Claude or ChatGPT, workflow automation, software integrations, or MCP connections is valuable. Advanced coding or MCP expertise is an asset rather than a prerequisite; the priority is an effective operator who can learn and implement practical solutions.
Relevant platform experience may include Shopify or WooCommerce; ClickUp, Asana, or Monday.com; CRM systems; Klaviyo; subscription and payment platforms; ShipStation or 3PL systems; and GA4 or other reporting tools. Expertise in every platform is not required.
You should understand key e-commerce metrics such as CAC, CPA, ROAS, AOV, LTV, conversion rates, churn, and recurring revenue, and be able to turn data into useful operational decisions.

How you work

Entrepreneurial and accountable: you take ownership, spot problems early, and act without waiting for detailed instructions.
Hands-on and practical: you enjoy building processes and doing the work while also directing others and following through.
Adaptable and organized: you can pivot between priorities while keeping deadlines, dependencies, and important details visible.
Direct and collaborative: you communicate clearly, challenge missed commitments constructively, and keep people aligned.

What success looks like in the first 90 to 180 days

Core workflows are documented, implemented, and repeatable across additional products.
Product launch and testing calendars show clear owners, deadlines, dependencies, and readiness.
Leadership has reliable reporting on priorities, progress, operational performance, and blockers.
Shared resources and vendors have clear expectations, realistic workloads, and consistent follow-through.
Fulfillment, customer service, vendor coordination, and finance handoffs run through defined processes.
The growth lead spends more time on acquisition and optimization as you take ownership of operational execution.

Why join

Join early and help shape how a growing business operates. You will work directly with leadership, see the impact of the systems you build, and have room to advance as the product portfolio and team expand. This opportunity suits someone who wants to drive meaningful impact and enjoys turning an ambitious plan into results.

How to apply

Submit your resume through our hosted jobs page at Lighthousehiring.ai

Please highlight a system or process you built, the people you coordinated, and the measurable improvement it delivered. Include a practical example of how you have used AI or automation in your work.

Shortlisted applicants will be invited to complete a behavioral and cognitive assessments as part of the selection process. We may use AI in our recruiting process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Build repeatable operating systems, processes, reporting, and launch calendars across a growing portfolio of e-commerce products. Coordinate internal teams, contractors, vendors, fulfillment, customer service, and finance while resolving operational issues and improving execution.

Requirements

Requires at least three years of relevant experience, including direct responsibility for DTC or e-commerce operations and a record of building systems for a growing business. Candidates should be able to lead work through others, manage multiple projects, understand direct-response marketing and e-commerce metrics, and use AI tools effectively.

Skills

E-Commerce Operations
Direct-To-Consumer Operations
Process Design
Project Management
Vendor Management
Team Coordination
Launch Planning
Performance Reporting
Workflow Automation
AI Tools
E-Commerce Analytics
Inventory And Fulfillment
Customer Service Operations
Problem Solving
Direct-Response Marketing

Visa sponsorship

Not detected in the job text

Keywords

DTC
E-Commerce
Shopify
WooCommerce
ClickUp
Asana
Monday.com
CRM
Klaviyo
Subscription Platforms
Payment Platforms
ShipStation
3PL Systems
GA4
Claude
ChatGPT
AI Tools
Workflow Automation
Software Integrations
MCP Connections
Direct-Response Marketing
Product Launches
SOPs
Fulfillment
Inventory Management
Customer Acquisition
CAC
ROAS
AOV
LTV

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Work requirements

Jobs in Canada