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Added 4 mins ago
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Verafin - Enterprise Onboarding Project Manager
Nasdaq
Toronto, ON · NL
- Full-time
As an Enterprise Onboarding Project Manager reporting to a Project Management Director, you'll play a critical role in driving successful customer implementations of our financial crime…
Added 4 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Mississauga, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
CT
Department Manager, Merchandising, Wonderland Rd
Canadian Tire Corporation
London, ON
- Full-time
Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
Added 8 mins ago
T
Group Risk Specialist (ATH 5211)
TD
Toronto, ON
- Full-time
This is an exciting opportunity reporting to the Senior Manager of Acquisition, Pre-approval Cross Sell Credit Card and Personal Lending Risk Management. The successful candidate will be a…
Added 8 mins ago
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Senior Technical Account Manager
Fenergo
Remote, Canada
- Remote
As a Senior Technical Account Manager, you will own the technical relationship and service experience for a portfolio of Fenergo SaaS customers. You will combine technical expertise, senior…
Added 8 mins ago
IL
Customer Experience Specialist - 6 Month fixed term contract
Insights Learning & Development Ltd
Halifax, NS
- Full-time
As a Customer Experience Specialist, you’ll play a vital role on the front line of our customer relationships. Working within a focused service pod, you’ll be responsible for delivering…
Added 8 mins ago
RB
Manager, Process Owner CMO
Royal Bank of Canada
Toronto, ON
- Full-time
…delivery by optimizing call center workflows, streamlining client onboarding journeys, and enhancing ongoing product maintenance operations. You will design, optimize, and continuously…
Added 11 mins ago
LF
Auto Claims Adjuster (Mechanic, Parts, Service)
LGM Financial Services
Vancouver, BC
- Full-time
If you’ve worked as a Service Advisor, Automotive Technician, Service Manager, Parts Specialist, or Warranty Administrator, this role is built for you.
Added 13 mins ago
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Associate Private Banker
TD
Vancouver, BC
- Full-time
Support the Relationship Manager in onboarding HNW & UHNW clients and provide a high touch service experience.
Added 13 mins ago
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PIA Client Service Associate
TD
AB
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 13 mins ago
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PIA Client Service Associate
TD
Ottawa, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 13 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Customer Experience Associate
TD
Fort Erie, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
Senior Station Manager
Amazon
Calgary, AB
- Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations.
Added 16 mins ago
DH
Rooms Operations Manager
Delta Hotels and Resorts®
Saskatoon, SK
- Full-time
Provides excellent customer service by being readily available/approachable for all guests.
Added 16 mins ago
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Manager/Team Lead, Development Engineering
WhiteWater
Richmond, BC
- Full-time
Position: Manager/Team Lead, Development Engineering
Added 18 mins ago
Payroll Administrator
University of Guelph
Guelph, ON
…HR and payroll services for the Division. Reporting to the Manager, Human Resources, LSD, the Payroll Administrator is responsible for providing a high level of customer service, ensuring…
Added 18 mins ago
GF
Regional Facilities Manager - Southwestern ON
GoodLife Fitness
London, ON
- Full-time
The Regional Facilities Manager is responsible for overseeing a team of Service Technicians and Clubs in their assigned region(s), to ensure the highest level of service and maintenance is…
Added 18 mins ago
Senior Data Engineer - MarTech AdTech
Capgemini
Mississauga, ON
Added 21 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
…and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR…
Added 21 mins ago
BA
Customer Success Manager
Borderless AI
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS companies to join our growing team. This full-time position will be…
Added 21 mins ago
CT
Quality Supervisor
Cam Tran
Spruce Grove, AB
- Full-time
…requirements. Ensures that all products and processes meet customer requirements, regulatory standards, and internal quality objectives. This role involves managing quality systems,…
Added 23 mins ago
Floor Manager – The Keg Steakhouse + Bar
Banff Caribou Properties
Banff, AB
At The Keg Steakhouse + Bar in Banff, we’re looking for a Floor Manager who genuinely enjoys hospitality and understands that great service starts with a great team.
Added 23 mins ago
BP
Property Manager - Birch Hills Landing
Broadstreet Properties LTD
Fort Saskatchewan, AB
- Full-time
Being a Property Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Property Manager, you get to give people a safe…
Added 23 mins ago
BP
Property Manager in Training - Ridgecrest Place
Broadstreet Properties LTD
Penticton, BC
- Full-time
Broadstreet Properties Ltd. is looking for a Property Manager in Training to join in Penticton, BC! You will help to ensure the properties are well-maintained, fully rented and staff are…

Adyen

Enterprise Account Manager, Platforms

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Posting language: English
Posted: Oct 9, 2026

Original job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in Toronto. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.

Enterprise Account Manager, Platforms

Adyen’s value goes beyond E-commerce and In-Person payments with a broad offering of embedded financial services like issuing, bank accounts and credit covering the whole value chain.

As an Enterprise Account Manager, Platforms in Toronto, you will educate and lead our partners through continuous growth on the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces who give access to a range of merchants and individuals; so you’re not only building long lasting relationships, but also help activate new revenue streams through Adyen’s solutions beyond payments processing.

The strong partnership focus within Account Management will drive innovation, scalability and expansion to enable our partners to build a profitable payments layer into their solutions, while supporting its optimal integration into the Sales, Onboarding, Risk, Finance and Product Teams on the merchant’s side.

Sounds exciting? Keep reading!

What You’ll Do

Strategic consultation- Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories.
Project management- Prioritize and execute on short and long term projects with varying timelines across multiple accounts.
Commercial acumen- Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts.
Relationship management- Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones.
Feedback- Be the voice and champion for your customer internally and serve as a feedback loop.

Who You Are

You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Experience working within payments, financial services, marketplaces, or SaaS platforms.
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results

Additional Requirements

You have a minimum of 5+ years of experience in a client-facing, commercial role - such as account management, consulting, or working in the payments industry from a merchant perspective - with a strong background in complex enterprise software, technical infrastructure, or financial services.
This role is based out of our Toronto office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
You have full professional written and verbal proficiency in English language(s) (other languages are a plus)
Some domestic and international travel required

Annual OTE ranges from $150,000 to $200,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Apply About employer

More about this job

Responsibilities

Manage strategic relationships with global SaaS platforms and e-commerce marketplaces, advising partners on Adyen’s payments and embedded financial services solutions. Lead commercial discussions and cross-functional projects, use data to identify growth opportunities, and represent customer feedback internally.

Requirements

Candidates need at least five years of client-facing commercial experience, with a background in complex enterprise software, technical infrastructure, or financial services; experience in payments, marketplaces, or SaaS platforms is also sought. Strong relationship-building, analytical, project management, and communication skills are required, along with professional written and spoken English and willingness to travel domestically and internationally.

Skills

Account Management
Strategic Consultation
Project Management
Commercial Acumen
Relationship Management
Payments
Financial Services
Data Analysis
Customer Experience
Stakeholder Management
Business Reviews
Technical Discussions
Cross-Functional Collaboration
Enterprise Software
Communication
Negotiation

Benefits

Equity

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Adyen for Platforms
Payments
Embedded Financial Services
Issuing
Bank Accounts
Credit
SaaS Platforms
E-Commerce Marketplaces
Enterprise Software
Technical Infrastructure
Financial Services
Strategic Consultation
Project Management
Commercial Discussions
Customer Relationships
Data Analysis
Business Reviews
Technical Discussions
Stakeholder Management
Merchant Onboarding
Risk Management
Finance
Product Teams
Customer Feedback
Revenue Growth
Cross-Functional Collaboration

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