Digital Change Specialist

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Mississauga is hiring a Digital Change Specialist to support a major infrastructure program.

The Digital Change Specialist will support the implementation of new digital solutions by helping project teams prepare for and adopt the related changes to their processes and ways of working.

Responsibilities include, but are not limited to:

• Support change management activities for new digital initiatives.
• Help develop change management plans, documentation and engagement strategies.
• Gather information on current-state challenges and help define desired future-state outcomes.
• Work with project team members to carry out change plans and support adoption.
• Prepare and deliver communications explaining the why, what, how and when of digital initiatives, tailored to different project roles and audiences.
• Support workshops and stakeholder engagement activities.
• Help define and track metrics related to change progress and value realization.
• Identify adoption challenges and recommend adjustments to address them.
• Document value stories and lessons learned following implementation.

Qualifications

Minimum Requirements

• Bachelor’s degree in a relevant field; a technology-related degree is preferred AND 6+ years of experience in change management or a related role OR equivalent education and experience.

Preferred Qualifications

• Experience working with stakeholders and supporting workshops.
• Experience supporting digital change management or transformation initiatives.
• Experience in construction, infrastructure or other complex project environments.
• Familiarity with digital tools such as BIM/CDE platforms, project controls systems, data dashboards and/or site monitoring technologies.
• PROSCI or similar certification.

Additional Information

• Sponsorship for Canadian employment authorization is not available for this position
• This is a newly created role

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.