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Added 5 hours ago
Air Import Coordinator
ITN Logistics
Mississauga, ON
$60,000 to $63,000 CAD / year
Full-time
Reviewing and approving vendor/agent debit/credit notes.
Added 21 hours ago
Air Import Coordinator
ITN Logistics
Mississauga, ON
Full-time
Review and approve vendor/agent debit and credit notes.
Added 1 day ago
Billing Administrator
PwC
Toronto, ON
Full-time
Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)
Added 1 day ago
Commercial Loans Analyst
Crédit Agricole CIB
Montreal, QC
Contract
Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.
Added 1 day ago
Loan Administrator
Crédit Agricole CIB
Montreal, QC
Full-time
Loan production with a team of 3-5 members as part of a group of 15 total, and is responsible for the daily administration and servicing of loans where CACIB acts in a Participant, Agent or…
Added 2 days ago
Associate Mortgage Underwriter, Third-Party Residential Underwriting - MBBS
First National Financial LP
Calgary, AB
Full-time
…the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage…
Added 2 days ago
Agent de Recouvrement / Collections Agent Montréal, QC Montréal, QC
Financial Debt Recovery Limited (FDR)
Richmond Hill, ON
Full-time
Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection…
Added 2 days ago
ACCOUNTING AGENT
MPE a division of Englobe
Lethbridge, AB
Full-time
Reporting to the Financial Controller, the Accounting Agent will join a growing team focused on supporting operations through monthly billing and accounting cycles. The candidate will be…
Added 2 days ago
Technical Product Manager III
Bankjoy
Remote, Canada
Full-time · Remote
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and…
Added 2 days ago
Credit and Collection Agent ( BtoB)
Master
Vaughan, ON
Full-time
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent - we’re inviting a…
Added 3 days ago
Collections Agent
National Bank of Canada
Winnipeg, MB
Full-time
A career as a Collections Agent in the team of One Equipment at National Bank is to act as a customer-first professional who has a great approach to collections and negotiate equitable…
Added 3 days ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
Receive, review and consolidate periodic reporting for CMBS accounts as Master and Special servicer and consolidate for submission to the reporting agent.
Added 3 days ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
Full-time
Receive, review and consolidate periodic reporting for CMBS accounts as Master and Special servicer and consolidate for submission to the reporting agent.
Added 4 days ago
Collections Agent, Accounts Receivable
Tenaquip Limitee
Senneville, QC
Full-time
The Collections Agent is responsible for managing and collecting outstanding customer accounts to support the organization's cash flow and financial objectives. This role involves…
Added 4 days ago
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
Full-time
You’ll be joining CIBC’s Client Account Management Department as a Credit Counsellor, and making a real difference for our clients. You’ll connect with our clients who own a variety of CIBC…
Added 5 days ago
Bilingual Collection and Customer Service Agent
ifinance Canada
Toronto, ON
Full-time
The Bilingual Collection and recovery agent is responsible for collecting delinquent accounts and coordinating asset seizures when necessary. They handle incoming and outgoing customer…
Added 5 days ago
Associate Mortgage Underwriter, Residential Underwriting
First National Financial LP
Vancouver, BC
Full-time
Reporting to the Manager, Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and…
Added 5 days ago
Senior/Lead Engineer - Agentic AI Development
FICO
Canada
Full-time
Run the steering loop - when an agent repeats a mistake, engineer a control so it can't happen again - and treat repository knowledge (docs, specs, context) as the system of record,…
Added 6 days ago
Associate Mortgage Underwriter, Third Party Residential Underwriting – BMBE
First National Financial LP
Toronto, ON · East York, ON
Full-time
…the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage…
Added 9 days ago
Night Auditor, Pryamid Lake Lodge
Pursuit
Jasper, AB
Part-time
In the Night Audit role, you will work within the team of other hotel and Jasper staff to personalize the guest experience at the Pyramid Lake Lodge, providing nighttime supervision and…
Added 9 days ago
Spécialiste crédit et collection
Master
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
Full-time
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent - we’re inviting a…
Added 10 days ago
Senior Credit and Collection Agent
Master
Calgary, AB
Full-time
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Senior Credit & Collection Agent - we’re…
Added 11 days ago
Accounts Receivable Agent
Air Liquide
Montreal, QC
Full-time
Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to…
Added 13 days ago
REVENUE CLERK 4 (COLLECTIONS)
City of Toronto
Toronto, ON
The Revenue Clerk 4 will process the tax/water information related to collection accounts and is responsible for performing clerical services for bailiff accounts and handles telephone,…
Added 12 days ago
Credit and Collection Agent
Master
Calgary, AB
Full-time
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent - we’re inviting a…

Aerotek

Associé au support client

9800 Cavendish Blvd, Montreal, QC, H4M 2V9, Canada

Apply by: Aug 4, 2027
Posting language: English · French
Posted: Aug 4, 2026

Apply About employer

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Original job description

This listing includes English and French.

Overview

Pourquoi choisir Aerotek?

Aerotek est une entreprise d’Allegis Group, la plus importante agence de dotation de personnel en Amérique du Nord. Nous sommes une organisation privée détenant plus de 250 bureaux dans cette partie du continent et nous travaillons avec 95 % des sociétés faisant partie de la liste Fortune 500.

RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien administratif.Tâches et responsabilités essentiellesL'associé au support client (CSA) est chargé de s'assurer que nos clients, y compris, mais sans s'y limiter, les employés contractuels, les clients et les équipes de vente locales reçoivent un soutien supérieur en matière de ressources humaines, de paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques comprennent :* Assurer le service client du front office (téléphone et réception).* Compléter la paie interne.* Gérer l'audit et la collecte des fiches de pointage (y compris contacter les entrepreneurs et/ou les clients pour les fiches de pointage manquantes) dans PeopleSoft et AHCS.* Audit du rapport de facturation du temps et de l'audit.* Gérer la distribution et l'explication des numéros de commission prévus et réels.* Résolution de tous les problèmes liés aux spreads et aux commissions.* S'assurer que les feuilles de temps pour les comptes d'exception AHCS sont soumises à l'associé de l'entreprise en temps opportun.* Gérer le processus de chômage, y compris les réclamations et les audiences.* Gérer le programme d'indemnisation des accidents du travail, y compris l'éducation, le dépôt des réclamations et les emplacements alternatifs de service léger.* Gérer le traitement de la paie (tri, trucs et courrier).* Résolution de tous les problèmes de paie et de facturation (ajustements, chèques perdus, problèmes de facturation, etc.)* Gestion de tous les classements.* S'assurer qu'un approvisionnement adéquat de paquets de pré-emploi est disponible.* Remplir les documents de pré-embauche avec les entrepreneurs.* Gestion de l'entrepreneur et du programme d'avantages sociaux internes.* Assurer la saisie précise et opportune des départs et des arrivées dans PeopleSoft.* Audit des rapports New Starts.* Gestion du dossier RH.* Vente de dépôt direct ou dépôt électronique et CashPay à tous les entrepreneurs et clients.* Gestion de l'utilisation de DHL ou FEDEX.* Assurer le traitement en temps opportun des formulaires de crédit d'impôt.* Assurer des niveaux adéquats de fournitures administratives et de cuisine.* Gestion du compte P Card.Responsabilités de supervisionS'assurer que le plus haut niveau de service client est fourni à nos clients et employés internes et externes. L'ASC doit s'acquitter de ses responsabilités de surveillance conformément aux politiques de l'organisation et aux lois applicables.QualificationsPour effectuer ce travail avec succès, une personne doit être en mesure d'accomplir les tâches essentielles de manière satisfaisante. Les exigences énumérées ci-dessous doivent être remplies pour accomplir les tâches et responsabilités essentielles du poste.Formation et/ou expérienceDiplôme BA / BS en ressources humaines, commerce et comptabilité préféré.2 ans et plus d'expérience dans un poste lié au service à la clientèle.Capacité d'établir des priorités, d'organiser, de résoudre des problèmes et de respecter les délais et les objectifs.Capacité à communiquer efficacement et à assurer un suivi approprié.

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides superior human resources, payroll, and benefits support to contract employees, clients, and sales teams. They also serve as the primary liaison with the corporate office for all accounting-related issues and front-office operations.

Requirements

Candidates should possess a bachelor's degree in Human Resources, Business, or Accounting, along with at least two years of customer service experience. Strong organizational, problem-solving, and communication skills are essential for success in this role.

Skills

Customer service
Payroll processing
Human resources
Accounting
Administrative support
Timecard auditing
PeopleSoft
Problem solving
Communication
Data entry
Benefits administration
Invoicing
Record keeping

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support Associate
Payroll
Human Resources
Accounting
Administrative Support
PeopleSoft
AHCS
Timecard Audit
Invoicing
Unemployment Claims
Worker's Compensation
Benefits Program
Front Office
Reception
Data Entry
Tax Credit Forms
P Card
Contractor Management

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