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Added 1 hour ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 5 hours ago
A
Associé au support client
Aerotek
Montreal, QC
- Other
…paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques…
Added 6 hours ago
D
Client Financial Services Agent
Desjardins
Shawinigan, QC · Caisse Desjardins du Centre-de-la-Mauricie
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 6 hours ago
C
Mortgage Solutions Advisor, Remote - Bilingual
CIBC
Montreal, QC
- Full-time
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee…
Added 8 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent…
Added 11 hours ago
SA
Finance Business Partner (FP&A)
Schema App
Remote, Canada
- $105,000 to $110,000 CAD / year
- Full-time
- Remote
…connections within it. As search evolves into AI-driven and agent-led experiences, that foundation becomes critical. That’s why we’re building the infrastructure enterprises need to control…
Added 13 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 14 hours ago
TT
Senior Full Stack Software Engineer
True Talent Solutions Partners
Canada
- $200,000 to $275,000 USD / year
- Full-time
Establish effective practices for AI-assisted, agent-driven software development.
Added 15 hours ago
Payroll Tax Specialist - Canada - On Site
Vensure Employer Solutions
Westmount, QC
Process tax filings and payments via e-file, batch agent files, mag media and EFT debit and credit.
Added 18 hours ago
MD
Records Agent - Customer Svcs Specialist Int
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…equity and inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 1 day ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
Acts as Toronto-based point of contact and booking agent for vendor and supplier relationships.
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 1 day ago
P
Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Added 1 day ago
CG
Guest Service Agent Canalta Hotel
Canalta Group
Camrose, AB
- Full-time
Perks, Perks, Perks: Enjoy discounts at our hotels, competitive pay & benefits. Plus, we love to have fun – from team-building events to seasonal parties, birthdays & milestones, you'll…
Added 1 day ago
EA
Catering Agent
Executive Aviation
Hamilton, ON
- Full-time
Come join us! Executive Aviation is hiring a Catering Agent for our team at the Hamilton Airport (YHM) who loves working in the travel and tourism industry. This role reports directly to an…
Added 1 day ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
Competitive total compensation package including extended health care, dental and group life benefits
Added 1 day ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Saint-Bruno, QC
- Full-time
…services techniques à domicile, que nous appelons chez Best Buy agent(e) des services à…
Added 1 day ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…market retirement savings plan and market competitive group…
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 1 day ago
NB
Operation Agent
National Bank of Canada
Victoria, BC
- Full-time
With a career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of…
Added 1 day ago
FH
Night Auditor
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $24.93 to $25.93 CAD / hour
- Full-time
Guest Service Agent - Night Auditor (Full Time)
Added 1 day ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…market retirement savings plan and market competitive group…
Added 1 day ago
S
Chief Operating Officer
Storibot.ai
Calgary, AB
- Full-time
…enterprises produce purpose, meaning and measurable value. Our eight-agent platform runs a closed loop: Signal, Story, Deploy, Measure, Refine. Clients move up a seven-tier subscription…
Added 1 day ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Analyze and improve clinical and business processes; act as a key change agent to support implementation, adoption, and continuous optimization of new standards.
Added 2 days ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Exclusive Rental Benefits Take advantage of special rental rates for employees, with additional perks for family members

Aerotek

Associé au support client

9800 Cavendish Blvd, Montreal, QC, H4M 2V9, Canada

Apply About employer

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Job details

Apply by: Sep 22, 2027
Posting language: English · French
Posted: Sep 22, 2026

Original job description

This listing includes English and French.

Overview

Pourquoi choisir Aerotek?

Aerotek est une entreprise d’Allegis Group, la plus importante agence de dotation de personnel en Amérique du Nord. Nous sommes une organisation privée détenant plus de 250 bureaux dans cette partie du continent et nous travaillons avec 95 % des sociétés faisant partie de la liste Fortune 500.

RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien administratif.Tâches et responsabilités essentiellesL'associé au support client (CSA) est chargé de s'assurer que nos clients, y compris, mais sans s'y limiter, les employés contractuels, les clients et les équipes de vente locales reçoivent un soutien supérieur en matière de ressources humaines, de paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques comprennent :* Assurer le service client du front office (téléphone et réception).* Compléter la paie interne.* Gérer l'audit et la collecte des fiches de pointage (y compris contacter les entrepreneurs et/ou les clients pour les fiches de pointage manquantes) dans PeopleSoft et AHCS.* Audit du rapport de facturation du temps et de l'audit.* Gérer la distribution et l'explication des numéros de commission prévus et réels.* Résolution de tous les problèmes liés aux spreads et aux commissions.* S'assurer que les feuilles de temps pour les comptes d'exception AHCS sont soumises à l'associé de l'entreprise en temps opportun.* Gérer le processus de chômage, y compris les réclamations et les audiences.* Gérer le programme d'indemnisation des accidents du travail, y compris l'éducation, le dépôt des réclamations et les emplacements alternatifs de service léger.* Gérer le traitement de la paie (tri, trucs et courrier).* Résolution de tous les problèmes de paie et de facturation (ajustements, chèques perdus, problèmes de facturation, etc.)* Gestion de tous les classements.* S'assurer qu'un approvisionnement adéquat de paquets de pré-emploi est disponible.* Remplir les documents de pré-embauche avec les entrepreneurs.* Gestion de l'entrepreneur et du programme d'avantages sociaux internes.* Assurer la saisie précise et opportune des départs et des arrivées dans PeopleSoft.* Audit des rapports New Starts.* Gestion du dossier RH.* Vente de dépôt direct ou dépôt électronique et CashPay à tous les entrepreneurs et clients.* Gestion de l'utilisation de DHL ou FEDEX.* Assurer le traitement en temps opportun des formulaires de crédit d'impôt.* Assurer des niveaux adéquats de fournitures administratives et de cuisine.* Gestion du compte P Card.Responsabilités de supervisionS'assurer que le plus haut niveau de service client est fourni à nos clients et employés internes et externes. L'ASC doit s'acquitter de ses responsabilités de surveillance conformément aux politiques de l'organisation et aux lois applicables.QualificationsPour effectuer ce travail avec succès, une personne doit être en mesure d'accomplir les tâches essentielles de manière satisfaisante. Les exigences énumérées ci-dessous doivent être remplies pour accomplir les tâches et responsabilités essentielles du poste.Formation et/ou expérienceDiplôme BA / BS en ressources humaines, commerce et comptabilité préféré.2 ans et plus d'expérience dans un poste lié au service à la clientèle.Capacité d'établir des priorités, d'organiser, de résoudre des problèmes et de respecter les délais et les objectifs.Capacité à communiquer efficacement et à assurer un suivi approprié.

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides superior human resources, payroll, and benefits support to contract employees, clients, and sales teams. They also serve as the primary liaison with the corporate office for accounting-related issues and manage front-office administrative tasks.

Requirements

Candidates should have at least 2 years of experience in a customer service-related position and possess strong organizational and problem-solving skills. A bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer service
Payroll processing
Human resources support
Accounting support
Administrative support
Timecard management
PeopleSoft
Data entry
Problem solving
Communication
Benefits administration
Invoicing
Record keeping
Conflict resolution
Organization

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Accounting
Customer Service
Administrative Support
PeopleSoft
AHCS
Timecard Audit
Benefits Administration
Invoicing
Unemployment Claims
Worker's Compensation
Data Entry
Front Office
Reception
Tax Credit Forms
P Card
Direct Deposit
Contractor Management
Record Management

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