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Added 9 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 9 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 9 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 9 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Détenir une solide expérience avec les ordinateurs et la caisse.
Added 9 mins ago
Commercial Sales Associate
Sherwin-Williams
Cambridge, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 24 mins ago
DG
Principal, Corporate Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Demonstrated experience growing a practice and contributing to business development through relationship-building and actively anticipating client and market needs.
Added 24 mins ago
A
Bilingual Sales Associate, Apartments.com - Montréal, Québec
Apartments.com
Montreal, QC
- Full-time
As an Apartments.com Sales Associate, you will be part of a dynamic team that operates as a strategic digital marketing partner to the Multifamily industry. Through engaging sales…
Added 24 mins ago
A
Microsoft Azure Administrator/Developer
Affinity
Burnaby, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Microsoft Azure Administrator/Developer. The successful candidate will work with the IT team to assist with the deployment,…
Added 24 mins ago
OP
Family Law Associate Lawyer
Orion Placement
St. Catharines, ON
- $110,000 to $145,000 CAD / year
- Full-time
Note: Applicants must have at least 3 years of recent family law experience and be licensed to practice law in Ontario. Candidates from private practice, solo practice, or in-house…
Added 24 mins ago
HO
Compensation Associate
Humans of HR
Vancouver, BC · Greater Vancouver, BC
- $100,000 to $135,000 CAD / year
- Full-time
We’re recruiting on behalf of a well-established client in the Lower Mainland, in the public sector, for a Compensation Associate to join their Human Resources team.
Added 24 mins ago
PC
Capital Markets Transactions - Senior Associate
PwC Canada
Calgary, AB
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 24 mins ago
Service Support Associate
The Canada Life Assurance Company
Toronto, ON
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication…
Added 39 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 39 mins ago
P
Toronto Internal Audit & Financial Advisory (Financial Services) Associate Director
Protiviti
Toronto, ON
- Full-time
Protiviti is looking for a Technology Audit & Advisory Associate Director to join our growing Financial Services team.
Added 54 mins ago
T
Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
…get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We…
Added 54 mins ago
3S
Associate Lawyer - Corporate/Commercial/Tax
3 Step Recruitment Inc.
Bridgewater, NS
- Full-time
We’re working with an established law firm seeking an Associate Lawyer to join its corporate, commercial and tax practice in Bridgewater, Nova Scotia.
Added 54 mins ago
PC
Capital Markets Transactions - Senior Associate
PwC Canada
Calgary, AB
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 54 mins ago
PC
Resourcing and Deployment Senior Associate, Assurance (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Resourcing and Deployment Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 54 mins ago
PC
Capital Markets Transactions - Senior Associate
PwC Canada
Vancouver, BC
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 54 mins ago
T
Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 54 mins ago
T
Personal Banking Associate
TD
Barrie, ON
- Part-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 54 mins ago
T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 54 mins ago
T
Personal Banking Associate
TD
Prescott, ON
- Part-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 54 mins ago
T
Personal Banking Associate
TD
Waterford, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 54 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Killarney, MB
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…

Aerotek

Associé au support client

9800 Cavendish Blvd, Montreal, QC, H4M 2V9, Canada

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Job details

Apply by: Sep 22, 2027
Posting language: English · French
Posted: Sep 22, 2026

Original job description

This listing includes English and French.

Overview

Pourquoi choisir Aerotek?

Aerotek est une entreprise d’Allegis Group, la plus importante agence de dotation de personnel en Amérique du Nord. Nous sommes une organisation privée détenant plus de 250 bureaux dans cette partie du continent et nous travaillons avec 95 % des sociétés faisant partie de la liste Fortune 500.

RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien administratif.Tâches et responsabilités essentiellesL'associé au support client (CSA) est chargé de s'assurer que nos clients, y compris, mais sans s'y limiter, les employés contractuels, les clients et les équipes de vente locales reçoivent un soutien supérieur en matière de ressources humaines, de paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques comprennent :* Assurer le service client du front office (téléphone et réception).* Compléter la paie interne.* Gérer l'audit et la collecte des fiches de pointage (y compris contacter les entrepreneurs et/ou les clients pour les fiches de pointage manquantes) dans PeopleSoft et AHCS.* Audit du rapport de facturation du temps et de l'audit.* Gérer la distribution et l'explication des numéros de commission prévus et réels.* Résolution de tous les problèmes liés aux spreads et aux commissions.* S'assurer que les feuilles de temps pour les comptes d'exception AHCS sont soumises à l'associé de l'entreprise en temps opportun.* Gérer le processus de chômage, y compris les réclamations et les audiences.* Gérer le programme d'indemnisation des accidents du travail, y compris l'éducation, le dépôt des réclamations et les emplacements alternatifs de service léger.* Gérer le traitement de la paie (tri, trucs et courrier).* Résolution de tous les problèmes de paie et de facturation (ajustements, chèques perdus, problèmes de facturation, etc.)* Gestion de tous les classements.* S'assurer qu'un approvisionnement adéquat de paquets de pré-emploi est disponible.* Remplir les documents de pré-embauche avec les entrepreneurs.* Gestion de l'entrepreneur et du programme d'avantages sociaux internes.* Assurer la saisie précise et opportune des départs et des arrivées dans PeopleSoft.* Audit des rapports New Starts.* Gestion du dossier RH.* Vente de dépôt direct ou dépôt électronique et CashPay à tous les entrepreneurs et clients.* Gestion de l'utilisation de DHL ou FEDEX.* Assurer le traitement en temps opportun des formulaires de crédit d'impôt.* Assurer des niveaux adéquats de fournitures administratives et de cuisine.* Gestion du compte P Card.Responsabilités de supervisionS'assurer que le plus haut niveau de service client est fourni à nos clients et employés internes et externes. L'ASC doit s'acquitter de ses responsabilités de surveillance conformément aux politiques de l'organisation et aux lois applicables.QualificationsPour effectuer ce travail avec succès, une personne doit être en mesure d'accomplir les tâches essentielles de manière satisfaisante. Les exigences énumérées ci-dessous doivent être remplies pour accomplir les tâches et responsabilités essentielles du poste.Formation et/ou expérienceDiplôme BA / BS en ressources humaines, commerce et comptabilité préféré.2 ans et plus d'expérience dans un poste lié au service à la clientèle.Capacité d'établir des priorités, d'organiser, de résoudre des problèmes et de respecter les délais et les objectifs.Capacité à communiquer efficacement et à assurer un suivi approprié.

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides superior human resources, payroll, and benefits support to contract employees, clients, and sales teams. They also serve as the primary liaison with the corporate office for accounting-related issues and manage front-office administrative tasks.

Requirements

Candidates should have at least 2 years of experience in a customer service-related position and possess strong organizational and problem-solving skills. A bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer service
Payroll processing
Human resources support
Accounting support
Administrative support
Timecard management
PeopleSoft
Data entry
Problem solving
Communication
Benefits administration
Invoicing
Record keeping
Conflict resolution
Organization

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Accounting
Customer Service
Administrative Support
PeopleSoft
AHCS
Timecard Audit
Benefits Administration
Invoicing
Unemployment Claims
Worker's Compensation
Data Entry
Front Office
Reception
Tax Credit Forms
P Card
Direct Deposit
Contractor Management
Record Management

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