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Added 19 mins ago
HE
Entry level Marketing Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…interactions. Now, we're looking for an Entry-Level Marketing Associate who's ready to jump in, learn by doing, and bring fresh energy to the…
Added 34 mins ago
JI
Customer Service/Cashier - Part Time
J.D. Irving, Limited
Fredericton, NB
- Part-time
Customer Service Associate/Cashiers play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience.…
Added 1 hour ago
T
Customer Experience Associate (Future Opportunities) - Montreal-Est
TD
Saint-Léonard-d'Aston, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
T
Canadian Commercial Banking Associate
TD
St. Catharines, ON
- Full-time
…management. Positions are available across Canada for the Commercial Associate…
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Kelowna, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Kelowna, BC
Added 1 hour ago
Assistant Manager
EssilorLuxottica Group
Kelowna, BC
…i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Prince George, BC
Added 2 hours ago
SH
Sales Associate
Sunglass Hut
Prince George, BC
- Part-time
Added 2 hours ago
SH
Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
…i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.…
Added 2 hours ago
SH
Sales Associate
Sunglass Hut
Kelowna, BC
- Part-time
Added 2 hours ago
SH
Retail Sales Associate
Sunglass Hut
Kelowna, BC
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 4 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required…
Added 7 hours ago
A
Associé au support client
Aerotek
Montreal, QC
- Other
…support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and…
Added 7 hours ago
C
Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC
- Full-time
Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects;
Added 7 hours ago
UO
Associate Vice-President, International Research
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
The Associate Vice-President, International Research, is responsible for the following:
Added 7 hours ago
B&
Seasonal Retail Sales Associate-Toronto Premium Outlets
Bath & Body Works
Hornby, ON
- $18.95 USD / hour
- Part-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 8 hours ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 8 hours ago
K
Seasonal Sales Associate (Devonshire Mall)
Knix
Windsor, ON
- $18.95 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 8 hours ago
K
Seasonal Sales Associate (McArthur Glen)
Knix
Richmond, BC
- $19.7 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 9 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Work in conjunction with the Associate-Owner and Front Store Manager
Added 10 hours ago
KA
Sales Associate
Kiokii and...
Toronto, ON · Scarborough, ON
- $17.95 CAD / hour
- Temporary
We are looking for enthusiastic applicants to join our team as a Seasonal Sales Associate at Scarborough Town Centre.
Added 11 hours ago
C
Client Engagement Associate
CIBC
Port Mcneill, BC
- Full-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 11 hours ago
Sanitation Associate - Royal Canin (Guelph, ON) $3,000 Sign-On Bonus
Mars
Guelph, ON · RGU-Royal Canin, Guelph, Canada
The base pay range for this position at commencement of employment is expected to be between the below range CAD 23.85 - CAD 31.30. Please note: This job posting is for an existing vacancy.…
Added 12 hours ago
EO
Associate Optometrist (Montreal, Quebec, H3B 1B9, Canada)
Eyes On Eyecare
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…

Aerotek

Associé au support client

9800 Cavendish Blvd, Montreal, QC, H4M 2V9, Canada

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Job details

Apply by: Sep 22, 2027
Posting language: English · French
Posted: Sep 22, 2026

Original job description

This listing includes English and French.

Overview

Pourquoi choisir Aerotek?

Aerotek est une entreprise d’Allegis Group, la plus importante agence de dotation de personnel en Amérique du Nord. Nous sommes une organisation privée détenant plus de 250 bureaux dans cette partie du continent et nous travaillons avec 95 % des sociétés faisant partie de la liste Fortune 500.

RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien administratif.Tâches et responsabilités essentiellesL'associé au support client (CSA) est chargé de s'assurer que nos clients, y compris, mais sans s'y limiter, les employés contractuels, les clients et les équipes de vente locales reçoivent un soutien supérieur en matière de ressources humaines, de paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques comprennent :* Assurer le service client du front office (téléphone et réception).* Compléter la paie interne.* Gérer l'audit et la collecte des fiches de pointage (y compris contacter les entrepreneurs et/ou les clients pour les fiches de pointage manquantes) dans PeopleSoft et AHCS.* Audit du rapport de facturation du temps et de l'audit.* Gérer la distribution et l'explication des numéros de commission prévus et réels.* Résolution de tous les problèmes liés aux spreads et aux commissions.* S'assurer que les feuilles de temps pour les comptes d'exception AHCS sont soumises à l'associé de l'entreprise en temps opportun.* Gérer le processus de chômage, y compris les réclamations et les audiences.* Gérer le programme d'indemnisation des accidents du travail, y compris l'éducation, le dépôt des réclamations et les emplacements alternatifs de service léger.* Gérer le traitement de la paie (tri, trucs et courrier).* Résolution de tous les problèmes de paie et de facturation (ajustements, chèques perdus, problèmes de facturation, etc.)* Gestion de tous les classements.* S'assurer qu'un approvisionnement adéquat de paquets de pré-emploi est disponible.* Remplir les documents de pré-embauche avec les entrepreneurs.* Gestion de l'entrepreneur et du programme d'avantages sociaux internes.* Assurer la saisie précise et opportune des départs et des arrivées dans PeopleSoft.* Audit des rapports New Starts.* Gestion du dossier RH.* Vente de dépôt direct ou dépôt électronique et CashPay à tous les entrepreneurs et clients.* Gestion de l'utilisation de DHL ou FEDEX.* Assurer le traitement en temps opportun des formulaires de crédit d'impôt.* Assurer des niveaux adéquats de fournitures administratives et de cuisine.* Gestion du compte P Card.Responsabilités de supervisionS'assurer que le plus haut niveau de service client est fourni à nos clients et employés internes et externes. L'ASC doit s'acquitter de ses responsabilités de surveillance conformément aux politiques de l'organisation et aux lois applicables.QualificationsPour effectuer ce travail avec succès, une personne doit être en mesure d'accomplir les tâches essentielles de manière satisfaisante. Les exigences énumérées ci-dessous doivent être remplies pour accomplir les tâches et responsabilités essentielles du poste.Formation et/ou expérienceDiplôme BA / BS en ressources humaines, commerce et comptabilité préféré.2 ans et plus d'expérience dans un poste lié au service à la clientèle.Capacité d'établir des priorités, d'organiser, de résoudre des problèmes et de respecter les délais et les objectifs.Capacité à communiquer efficacement et à assurer un suivi approprié.

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides superior human resources, payroll, and benefits support to contract employees, clients, and sales teams. They also serve as the primary liaison with the corporate office for accounting-related issues and manage front-office administrative tasks.

Requirements

Candidates should have at least 2 years of experience in a customer service-related position and possess strong organizational and problem-solving skills. A bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer service
Payroll processing
Human resources support
Accounting support
Administrative support
Timecard management
PeopleSoft
Data entry
Problem solving
Communication
Benefits administration
Invoicing
Record keeping
Conflict resolution
Organization

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Accounting
Customer Service
Administrative Support
PeopleSoft
AHCS
Timecard Audit
Benefits Administration
Invoicing
Unemployment Claims
Worker's Compensation
Data Entry
Front Office
Reception
Tax Credit Forms
P Card
Direct Deposit
Contractor Management
Record Management

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