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Added 2 mins ago
RJ
Mutual Funds Associate - 18 Month Contract
Raymond James
Vancouver, BC
- Full-time
The Mutual Funds Associate will be responsible for supporting the Systematic Plans and Non-Financial Updates functions within the department. Responsibilities will include reviewing and…
Added 32 mins ago
Associate, Real Estate Banking, Commercial Banking - North York, ON
Scotiabank
Toronto, ON · North York, ON
The Associate is responsible for contributing to the overall success of Real Estate Banking by meeting his/her team financial and non-financial metrics and supporting the Director with the…
Added 47 mins ago
C
Banking Associate (Bilingual)
Collabera
Montreal, QC · Greater Montreal Metropolitan Area
- $20 to $21 CAD / hour
- Contract
Review account opening documents sent by the Front Office, ensuring integrity, accuracy and fast processing for varying number of files.
Added 47 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
MC
Financial Services Associate - Full Time - 18 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
Be a highly engaged team player working co-operatively with your peers within the branch and across Meridian including corporate office and other Member Experience partners.
Added 1 hour ago
MD
Retirement and Refund Applications Specialist - Office & Administrative Specialist, Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Associate's degree in Business or Office Technology
Added 1 hour ago
GM
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
- Full-time
The Commercial P&C Underwriting Associate plays a pivotal role in supporting the underwriting team by supporting the processing commercial insurance policies. This role is responsible for…
Added 3 hours ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…than 50 miles from their primary work location from the 50% in-office requirement, depending on job requirements, helping the State of Minnesota access top talent across the…
Added 5 hours ago
S
Associate, Index Management – Equity Rebalance
Solactive
Toronto, ON
- Full-time
Special Benefits: Healthcare coverage, modern office space.
Added 5 hours ago
EJ
Canada Registered Branch Associate
Edward Jones
Port Dover, ON
- Full-time
If you’re looking for a challenging and rewarding career, the Registered Branch Associate role at Edward Jones may be the right opportunity for you. Registered Branch Associates are…
Added 9 hours ago
RB
Private Banking Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
Added 10 hours ago
MD
Appeals Officer - Revenue Tax Specialist Senior/Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may…
Added 10 hours ago
IG
Operations Associate
Insight Global
Toronto, ON
- $25 to $26 CAD / hour
- Contract
- Solid knowledge of standard desktop applications used by the business unit (i.e Microsoft Office; Internet Explorer, Microsoft Excel)
Added 11 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Children’s Hospital Foundation, the McGill Student Accounts Office, and…
Added 11 hours ago
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Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager implements the established direction within their team while supporting associate development and ensuring compliance with organizational policies. As a front-line manager, they…
Added 13 hours ago
RB
Associate, Corporate Development
Royal Bank of Canada
Toronto, ON
- Full-time
As an Associate, you will be a key member of the team responsible for helping across a wide variety of strategic initiatives, including assessment of market trends and competitive…
Added 16 hours ago
FL
Experienced Associate, Audit
Fuller Landau LLP
Toronto, ON
- Full-time
Identify accounting issues and collaborate with Senior Associate or Manager to develop work plans
Added 16 hours ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 16 hours ago
KC
Associate Director, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Reporting to the Vice President, Investment Management, the Associate Director, Funding is responsible for the oversight and execution of the Funding function within the Real Estate Debt…
Added 16 hours ago
R
Associate, Corporate Development
RBC
Toronto, ON
- Full-time
As an Associate, you will be a key member of the team responsible for helping across a wide variety of strategic initiatives, including assessment of market trends and competitive…
Added 16 hours ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 16 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 16 hours ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
At CCG, we are committed to delivering exceptional Associate experience. We offer:
Added 16 hours ago
F/
Relationship Management Associate (Agriculture Business Financing)
FCC / FAC
Abbotsford, BC
- Full-time
As a Relationship Management Associate, Agriculture Business Financing, you’ll support the lending process by building strong customer relationships and delivering fast, accurate…
Added 17 hours ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

Aerotek

Associé au support client

9800 Cavendish Blvd, Montreal, QC, H4M 2V9, Canada

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Job details

Apply by: Sep 22, 2027
Posting language: English · French
Posted: Sep 22, 2026

Original job description

This listing includes English and French.

Overview

Pourquoi choisir Aerotek?

Aerotek est une entreprise d’Allegis Group, la plus importante agence de dotation de personnel en Amérique du Nord. Nous sommes une organisation privée détenant plus de 250 bureaux dans cette partie du continent et nous travaillons avec 95 % des sociétés faisant partie de la liste Fortune 500.

RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien administratif.Tâches et responsabilités essentiellesL'associé au support client (CSA) est chargé de s'assurer que nos clients, y compris, mais sans s'y limiter, les employés contractuels, les clients et les équipes de vente locales reçoivent un soutien supérieur en matière de ressources humaines, de paie et d'avantages sociaux. L'ASC est également le principal agent de liaison avec le siège social pour toutes les questions liées à la comptabilité. Les responsabilités spécifiques comprennent :* Assurer le service client du front office (téléphone et réception).* Compléter la paie interne.* Gérer l'audit et la collecte des fiches de pointage (y compris contacter les entrepreneurs et/ou les clients pour les fiches de pointage manquantes) dans PeopleSoft et AHCS.* Audit du rapport de facturation du temps et de l'audit.* Gérer la distribution et l'explication des numéros de commission prévus et réels.* Résolution de tous les problèmes liés aux spreads et aux commissions.* S'assurer que les feuilles de temps pour les comptes d'exception AHCS sont soumises à l'associé de l'entreprise en temps opportun.* Gérer le processus de chômage, y compris les réclamations et les audiences.* Gérer le programme d'indemnisation des accidents du travail, y compris l'éducation, le dépôt des réclamations et les emplacements alternatifs de service léger.* Gérer le traitement de la paie (tri, trucs et courrier).* Résolution de tous les problèmes de paie et de facturation (ajustements, chèques perdus, problèmes de facturation, etc.)* Gestion de tous les classements.* S'assurer qu'un approvisionnement adéquat de paquets de pré-emploi est disponible.* Remplir les documents de pré-embauche avec les entrepreneurs.* Gestion de l'entrepreneur et du programme d'avantages sociaux internes.* Assurer la saisie précise et opportune des départs et des arrivées dans PeopleSoft.* Audit des rapports New Starts.* Gestion du dossier RH.* Vente de dépôt direct ou dépôt électronique et CashPay à tous les entrepreneurs et clients.* Gestion de l'utilisation de DHL ou FEDEX.* Assurer le traitement en temps opportun des formulaires de crédit d'impôt.* Assurer des niveaux adéquats de fournitures administratives et de cuisine.* Gestion du compte P Card.Responsabilités de supervisionS'assurer que le plus haut niveau de service client est fourni à nos clients et employés internes et externes. L'ASC doit s'acquitter de ses responsabilités de surveillance conformément aux politiques de l'organisation et aux lois applicables.QualificationsPour effectuer ce travail avec succès, une personne doit être en mesure d'accomplir les tâches essentielles de manière satisfaisante. Les exigences énumérées ci-dessous doivent être remplies pour accomplir les tâches et responsabilités essentielles du poste.Formation et/ou expérienceDiplôme BA / BS en ressources humaines, commerce et comptabilité préféré.2 ans et plus d'expérience dans un poste lié au service à la clientèle.Capacité d'établir des priorités, d'organiser, de résoudre des problèmes et de respecter les délais et les objectifs.Capacité à communiquer efficacement et à assurer un suivi approprié.

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides superior human resources, payroll, and benefits support to contract employees, clients, and sales teams. They also serve as the primary liaison with the corporate office for accounting-related issues and manage front-office administrative tasks.

Requirements

Candidates should have at least 2 years of experience in a customer service-related position and possess strong organizational and problem-solving skills. A bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer service
Payroll processing
Human resources support
Accounting support
Administrative support
Timecard management
PeopleSoft
Data entry
Problem solving
Communication
Benefits administration
Invoicing
Record keeping
Conflict resolution
Organization

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Accounting
Customer Service
Administrative Support
PeopleSoft
AHCS
Timecard Audit
Benefits Administration
Invoicing
Unemployment Claims
Worker's Compensation
Data Entry
Front Office
Reception
Tax Credit Forms
P Card
Direct Deposit
Contractor Management
Record Management

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