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Added 1 month ago
A
Customer Support Associate
Aerotek
Markham, ON
- Other
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of…
Added 1 month ago
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Représentant du développement des ventes | Sales Development Representative
Aerotek
Sherbrooke, QC
- Other
Pourquoi Aerotek? Aerotek est une société opérationnelle au sein du groupe Allegis, un leader mondial en solutions de talents. Nous sommes une organisation privée comptant plus de 200+…
Added 1 month ago
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Représentant du développement des ventes | Sales Development Representative
Aerotek
Montreal, QC
- Other
Pourquoi Aerotek? Aerotek est une société opérationnelle au sein du groupe Allegis, un leader mondial en solutions de talents. Nous sommes une organisation privée comptant plus de 200+…
Added 1 month ago
HH
Food Service Worker
Homewood Health Centre
Victoria, BC
- Full-time
…our team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in…
Added 1 month ago
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Recreation Manager (RM) - Full-Time (FT) - Hillcrest Place
Extendicare
Brandon, MB
- Full-time
Join us as a leader driven to enhance our Recreation department with a focus on our person-centered approach. In this role you will lead a team to encourage residents to participate in…
Added 1 month ago
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Apprentice General Manager
Chipotle
Calgary, AB
- Full-time
Act as the leader on duty, ensuring speed of service, accuracy, and positive guest experience
Added 1 month ago
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Apprentice General Manager
Chipotle
Burlington, ON
- Full-time
Act as the leader on duty, ensuring speed of service, accuracy, and positive guest experience
Added 1 month ago
FB
Senior Data Architect
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
Discount program that covers almost everything under the sun - Restaurants, gyms, shopping etc.
Added 1 month ago
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Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Retirement savings program with company contribution
Added 1 month ago
SC
Cook Supervisor (70306838)
Sodexo Canada Ltd
Peace River, AB
- Full-time
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55…
Added 1 month ago
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Design Manager, Airport
AECOM
Mississauga, ON
- $160,000 to $200,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 1 month ago
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Sous Chef with Baker Experience
Dexterra
Mississauga, ON
- $25 to $28 CAD / hour
- Full-time
…the company’s promotional themes and the Healthwise Choices©…
Added 1 month ago
SC
Maintenance Coordinator
Sysco Canada Inc.
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 1 month ago
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Strategy Director / Sr. Strategy Director
Mint
Toronto, ON
- Full-time
…meaningful business results. This is a pivotal role for a strategic leader who thrives at the intersection of culture, creativity, and commerce - and who can help brands show up in the…
Added 1 month ago
Maintenance - Millwright
Price Industries Limited
Winnipeg, MB
…and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control…
Added 1 month ago
Solutions Architect - Onsite
Mariner
Halifax, NS
Ability to meet any security screening and Controlled Goods Program requirements associated with the role.
Added 1 month ago
Digital Designer
CCM Hockey
Montreal, QC
…share our core values and will help us become THE industry…
Added 1 month ago
Pharmacy Student
Neighbourly Pharmacy
Saskatoon, SK
…join our Earl’s Pharmacy team in Saskatoon, SK. Earl’s is a leader and innovator in the field of public LTC pharmacy services. This position will allow you to work collaboratively with a…
Added 1 month ago
OmniaBio: Senior Manager, Manufacturing
CCRM and OmniaBio
Hamilton, ON
…therapies, and lentiviral vectors, positioning itself as a leader in advancing and maturing cell and gene therapy manufacturing. With a strategic vision to meet the surging global demand,…
Added 1 month ago
Solutions Architect (Onsite)
Mariner
Halifax, NS
Ability to meet any security screening and Controlled Goods Program requirements associated with the role.
Added 1 month ago
Sr. HR Business Partner
Eclipse Automation
Cambridge, ON
…strengthen business coverage, and enable a coordinated employee and leader…
Added 1 month ago
OA
Technician- The BMW Store
OpenRoad Auto Group
Vancouver, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 1 month ago
OA
Product Advisor Surrey Honda
OpenRoad Auto Group
Surrey, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 1 month ago
OA
Licensed Technician - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 1 month ago
DG
Catering Sous Chef
Dexterra Group
Mississauga, ON
- Full-time
…the company’s promotional themes and the Healthwise Choices©…

Aerotek

Customer Support Associate

125 Commerce Valley Dr W., Markham, ON, L3T 7V8, Canada

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Job details

Apply by: Sep 22, 2027
Posting language: English
Posted: Sep 22, 2026

Original job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect a dynamic and competitive work environment.

We are actively interviewing and hiring for Customer Support Associates to join our team!

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ResponsibilitiesThe Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:* Ensuring front office customer service (telephone and reception desk).* Completing internal payroll.* Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.* Time and Audit Billing report audit.* Managing the distribution and explanation of expected and actual commission numbers.* Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings.* Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail).* Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)* Managing all filing.* Ensuring an adequate supply of Pre Employment Packets are on hand.* Completing pre employment paperwork with contractors.* Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.* Audit of New Starts reports.* Managing the HR folder process.* Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.* Managing the use of DHL or FEDEX.* Ensuring the timely processing of Tax Credit Forms.* Ensuring adequate levels of administrative and galley supplies.* Managing P Card account.Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

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More about this job

Responsibilities

The Customer Support Associate provides comprehensive human resources, payroll, and administrative support to contract employees, clients, and local sales teams. They act as the primary liaison for accounting issues and manage essential processes such as timecard auditing, benefits administration, and worker's compensation.

Requirements

Candidates should possess a bachelor's degree in Human Resources, Business, or Accounting, though this is preferred rather than strictly required. A minimum of two years of experience in a customer service role is necessary, along with strong organizational and problem-solving skills.

Skills

Customer service
Payroll processing
Human resources support
Timecard auditing
Problem solving
Administrative support
Benefits administration
Data entry
Communication
Organization
PeopleSoft
Unemployment claims processing
Billing report audit

Benefits

Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Customer Service
Administrative Support
PeopleSoft
Timecard Audit
Worker's Compensation
Unemployment Process
Benefits Administration
Billing
Invoicing
Pre-employment Paperwork
Direct Deposit
Tax Credit Forms
Reception
Staffing
Accounting

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