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Added 14 mins ago
Estimator, Major Projects-High Voltage Utility
Spark Power ⚡
Calgary, AB
Full-time
Spark Power, a trusted partner in power in North America, is looking for an Estimator, Major Projects – High Voltage Utility to join our team. This is an exciting opportunity for someone…
Added 14 mins ago
Application Support Incident Manager
Apex Systems
Toronto, ON
$35 to $36 USD / hour
Full-time
Added 14 mins ago
Java Developer
Apex Systems
Toronto, ON
$48 to $53 USD / hour
Contract
Added 14 mins ago
Warehouse Supervisor
HUNGRY
Toronto, ON · North York, ON
$60,000 to $70,000 USD / year
Full-time
Manage staging of dry, refrigerated, and frozen orders by client, route, and delivery schedule, and support driver load-out
Added 14 mins ago
Business Development Representative
Arrowhead Programs
Langley (District), BC · City of Langley, BC
Full-time
Direct development of both existing and new client relationships through targeted prospecting and sales programs including digital marketing activities to acquire new customers and sales…
Added 14 mins ago
Human Resources Generalist
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
$80,000 to $100,000 CAD / year
Contract
Our client, a global technology organization and one of Canada’s Top 100 Employers, is seeking an experienced HR Generalist to join its People Team for a 14-month fixed-term maternity leave…
Added 14 mins ago
Proposal Specialist
Norland
Burnaby, BC
Full-time
…information flow is efficient, professional and timely, and all client-facing materials are of the highest…
Added 14 mins ago
Proposal Coordinator
Norland
Burnaby, BC
Full-time
…responsible for coordinating and distributing proposal and other client requested documentation and communications, tracking and compiling proposal submittals and document control…
Added 14 mins ago
Proposal Specialist/Proposal Manager
hcma architecture + design
Vancouver, BC
Full-time
…Marketing team to develop compelling submissions that respond to client needs, tell meaningful stories and reflect the quality and impact of hcma’s…
Added 14 mins ago
Substation Design Engineer
Spark Power ⚡
AB · Edmonton, AB
Full-time
Spark Power, a trusted partner in energy in North America, is looking for a Senior Substation Design Engineer to join our Alberta team. Spark Power provides a wide range of services to…
Added 15 mins ago
Estimator, Major Projects-High Voltage Utility
Spark Power
Calgary, AB
Full-time
Spark Power, a trusted partner in power in North America, is looking for an Estimator, Major Projects – High Voltage Utility to join our team. This is an exciting opportunity for someone…
Added 15 mins ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 15 mins ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 15 mins ago
Account Manager, Small Business
TD
Notre-Dame-de-l'Île-Perrot, QC · Coteau-du-Lac, QC · Vaudreuil-Dorion, QC
Full-time
…Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized…
Added 15 mins ago
Customer Experience Associate - Future Opportunities
TD
Elliot Lake, ON
Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 15 mins ago
Group Manager II, Funding and Cash Management
TD
Toronto, ON
Full-time
The team also supports strategic initiatives, business development, and process improvements to drive efficiency, enhance client service, and reduce risk.
Added 15 mins ago
Warehouse Supervisor
HUNGRY Marketplace
Toronto, ON · North York, Toronto
$60,000 to $70,000 CAD / year
Full-time
Manage staging of dry, refrigerated, and frozen orders by client, route, and delivery schedule, and support driver load-out.
Added 15 mins ago
Customer Marketing Manager - eCom
Molson Coors
Toronto, ON
Partner with Sales to build collaborative, strategic partnerships with your platforms in store, digital, and eCommerce teams
Added 15 mins ago
Gestionnaire de cas - Case Manager
Bayshore
Montreal, QC
…sens du service à la clientèle et favorise des expériences client positives dans un environnement de travail dynamique, tout en faisant preuve de flexibilité pour s’adapter aux exigences…
Added 15 mins ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
Received 25+ industry and partner awards in the past year
Added 15 mins ago
Data Architect
Insight Enterprises, Inc.
Toronto, ON
Received 25+ industry and partner awards in the past year
Added 31 mins ago
Manufacturing Engineer
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a…
Added 31 mins ago
Senior Financial Advisor
Cambrian Credit Union
Winnipeg, MB
Full-time
…branches, small business and commercial account managers, and partner wealth advisors in an assigned region, the SFA consolidates investors’ external assets and delivers comprehensive…
Added 31 mins ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Montreal, QC
Full-time
Des bâtisseurs avant tout. Nous ne privilégions pas le pedigree - nous recherchons des ingénieurs obsédés par le client, avec une véritable profondeur en ML et l'étendue technique…
Added 31 mins ago
Senior Sales Response Manager, Loopio Champion
Loopio Inc.
Remote, Canada
$88,100 to $117,500 CAD / year
Full-time · Remote
…part of the member of the Solutions Consulting team, you’ll partner closely with Solutions Consultants and other senior stakeholders across Sales, Sales Enablement, Customer Experience, and…

Aerotek

Entry Level HR

Markham, ON, Canada

Job type: Temporary
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

**This is a contract position**

Job Summary

The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative delivery teams – receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities

Client Onboarding

Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.)

Contractor Onboarding, Time Collection and Life Cycle

Assist candidates in completion of pre-employment paperwork
Conduct contractor orientations to cover benefits, time keeping, paycheck and employee information
Collects incorporated documents and submits Vendor ID form to support onboarding of incorporated contractors
Ensure the accurate and timely entry of starts
Audit New Starts reports
Manage timecard collection (including contacting contractors and/or clients for missing timecards) through Aerotek Time & Expense, Websheets, VMS and PeopleSoft
Collect, process and audit contractor expenses
Review Time and Billing Audit for accuracy
Submit finishes and manage Record of Employment process for contractor terminations
Assist with the Unemployment Process including claims and hearings
Assist with the Worker’s Compensation Program including education, filing claims and alternate light duty locations
Conduct weekly CARE Calls to all new Consultants

Operational Support Activities

Provide outstanding front office customer service (telephone and reception area)
Resolve spread related issues for recruiters and/or account managers
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, onboarding paperwork completion, setting up desk, etc.
In partnership with Customer Support Supervisor, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with CSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)

Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Competencies

Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to tackle complex issues and develop innovative, practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks
Excellent time management and focus on deadlines and goals
Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Qualifications

2 + years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service
BA/BS degree in Human Resources, Business, and Accounting preferred

Apply About employer

More about this job

Responsibilities

Support client and contractor onboarding, collect and audit timecards and expenses, and assist with payroll, terminations, unemployment, and workers’ compensation processes. Provide customer-facing and administrative support, resolve process issues, and help manage office operations, supplies, vendors, and internal onboarding.

Requirements

Requires at least two years of experience in a customer service-related position, or an associate degree or two years of applicable customer service experience. A bachelor’s degree in Human Resources, Business, or Accounting is preferred, along with strong communication, decision-making, organization, and time-management skills.

Skills

Customer Service
Client Onboarding
Contractor Onboarding
Timecard Collection
Expense Processing
Payroll Support
Problem Resolution
Written Communication
Oral Communication
Decision-Making
Time Management
Attention to Detail
Relationship Building
Administrative Support
Office Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Human Resources
Client Onboarding
Contractor Onboarding
Pre-Employment Paperwork
Background Checks
Drug Tests
Benefits Orientation
Timekeeping
Timecard Collection
Expense Processing
Payroll
PeopleSoft
Aerotek Time & Expense
Websheets
VMS
Record of Employment
Unemployment Claims
Workers’ Compensation
Customer Service
Front Office
Reception
Vendor Management
P-Card Reconciliation
Office Operations
Administrative Support

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