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Added 23 mins ago
Wealth Associate
National Bank of Canada
Oakville, ON
Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 55 mins ago
Part Time Sales Associate
JD Sports / Livestock / Size?
Quebec, QC
Part-time
Our Retail team is looking for a part-time sales associate at our Galeries de la Capitale location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will…
Added 1 hour ago
Client Service Associate - Commercial Insurance
BFL CANADA
Vancouver, BC
Full-time
We are looking for a Client Service Associate to join our team in our Vancouver office!
Added 2 hours ago
Power Platform & Copilot Studio Architect
Softchoice
Calgary, AB · AB · NS · Oakville, ON · Ottawa, ON · Toronto, ON · Nova Scotia, Nova
…platform documentation, and can prototype an agent experience for client review within days of concept. You design agent experiences that are grounded, evaluated, and safe; orchestrate…
Added 3 hours ago
Investment Banking, Associate
Barclays
Calgary, AB
Full-time
Join Barclays as an Investment Banking, Associate. In this role, you will build and maintain trusted relationships with corporate clients, developing a deep understanding of their strategic…
Added 3 hours ago
Investment Associate
RBC
Ottawa, ON
Full-time
Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
Added 3 hours ago
Associate
RBC
Vancouver, BC
Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 3 hours ago
Compliance Manager - Wealth Management
RBC
Toronto, ON
Full-time
…key stakeholders, strong interpersonal skills and a strong client service…
Added 3 hours ago
Associate Operations Representative
RBC
Vancouver, BC
Part-time
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Added 3 hours ago
Relationship Manager, Business Markets Intern
RBC
Cobourg, ON · Peterborough, ON
Full-time
…business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC…
Added 3 hours ago
Associate Operations Representative - Deposit Processing
RBC
Vancouver, BC
Part-time
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Added 3 hours ago
Associate Director - Lead Software Developer
RBC
Toronto, ON
Full-time
RBC’s QTS team is responsible for developing, enhancing and maintaining applications service for RBC Backoffice operations.
Added 3 hours ago
Associate Cyber Generalist
PwC
Vancouver, BC
Full-time
…experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse…
Added 3 hours ago
PIA Client Service Associate
TD
Brampton, ON
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 3 hours ago
Customer Experience Associate - Spanish and/or Japanese Language Skills an Asset
TD
Vancouver, BC
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
Associate, Distribution Support, Retail
BMO
Calgary, AB · Toronto, ON
Full-time
The ideal candidate is proactive, highly organized, process and service-oriented, and comfortable operating in a fast-paced sales environment while remaining flexible. They bring strong…
Added 3 hours ago
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
Coordinate the proposal process for local contracts that speaks to the client’s needs, concerns and objectives
Added 3 hours ago
Sales Associate - Dartmouth Chrysler Dodge Jeep Ram
AutoCanada Inc.
Dartmouth, NS
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 3 hours ago
Sales Associate - 401 Dixie Hyundai
AutoCanada Inc.
Mississauga, ON
$80,000 to $110,000 CAD / year
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 3 hours ago
Sales Associate - Wellington Motors Ltd.
AutoCanada Inc.
Guelph, ON
Up to $80,000 CAD / year
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 3 hours ago
Sales Associate - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
$50,000 to $100,000 CAD / year
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 3 hours ago
Sales Associate - Plaza Nissan
AutoCanada Inc.
Hamilton, ON
$60,000 to $100,000 CAD / year
Full-time
The Automotive Sales Associate interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process. With your outstanding communication and…
Added 3 hours ago
Sales Associate - Grande Prairie Volkswagen
AutoCanada Inc.
Grande Prairie, AB
$60,000 to $100,000 CAD / year
Full-time
If so, this opportunity gives you the chance to build a strong client base, grow your sales career, and directly influence your earning potential in a fast-paced automotive environment.
Added 3 hours ago
Sales Associate - Mercedes-Benz Heritage Valley
AutoCanada Inc.
Edmonton, AB
$100,000 to $150,000 CAD / year
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred

Aerotek

Entry Level HR

Markham, ON, Canada

Job type: Temporary
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

**This is a contract position**

Job Summary

The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative delivery teams – receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities

Client Onboarding

Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.)

Contractor Onboarding, Time Collection and Life Cycle

Assist candidates in completion of pre-employment paperwork
Conduct contractor orientations to cover benefits, time keeping, paycheck and employee information
Collects incorporated documents and submits Vendor ID form to support onboarding of incorporated contractors
Ensure the accurate and timely entry of starts
Audit New Starts reports
Manage timecard collection (including contacting contractors and/or clients for missing timecards) through Aerotek Time & Expense, Websheets, VMS and PeopleSoft
Collect, process and audit contractor expenses
Review Time and Billing Audit for accuracy
Submit finishes and manage Record of Employment process for contractor terminations
Assist with the Unemployment Process including claims and hearings
Assist with the Worker’s Compensation Program including education, filing claims and alternate light duty locations
Conduct weekly CARE Calls to all new Consultants

Operational Support Activities

Provide outstanding front office customer service (telephone and reception area)
Resolve spread related issues for recruiters and/or account managers
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, onboarding paperwork completion, setting up desk, etc.
In partnership with Customer Support Supervisor, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with CSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)

Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Competencies

Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to tackle complex issues and develop innovative, practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks
Excellent time management and focus on deadlines and goals
Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Qualifications

2 + years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service
BA/BS degree in Human Resources, Business, and Accounting preferred

Apply About employer

More about this job

Responsibilities

Support client and contractor onboarding, collect and audit timecards and expenses, and assist with payroll, terminations, unemployment, and workers’ compensation processes. Provide customer-facing and administrative support, resolve process issues, and help manage office operations, supplies, vendors, and internal onboarding.

Requirements

Requires at least two years of experience in a customer service-related position, or an associate degree or two years of applicable customer service experience. A bachelor’s degree in Human Resources, Business, or Accounting is preferred, along with strong communication, decision-making, organization, and time-management skills.

Skills

Customer Service
Client Onboarding
Contractor Onboarding
Timecard Collection
Expense Processing
Payroll Support
Problem Resolution
Written Communication
Oral Communication
Decision-Making
Time Management
Attention to Detail
Relationship Building
Administrative Support
Office Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Human Resources
Client Onboarding
Contractor Onboarding
Pre-Employment Paperwork
Background Checks
Drug Tests
Benefits Orientation
Timekeeping
Timecard Collection
Expense Processing
Payroll
PeopleSoft
Aerotek Time & Expense
Websheets
VMS
Record of Employment
Unemployment Claims
Workers’ Compensation
Customer Service
Front Office
Reception
Vendor Management
P-Card Reconciliation
Office Operations
Administrative Support

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