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AESO

Business Analyst

Calgary, AB, Canada
KPMG Tower, Canada

Apply by: Oct 12, 2026
Experience: Minimum of 3 years of experience in business analysis or a related role, with experience in the electrical utility industry.
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

Reporting to the Team Lead, Business Analysts, we are seeking a motivated Business Analyst with relevant experience or interest in the electrical utility sector to become an integrated member of the AESO team.

In this role, you'll work closely with business and technology stakeholders to understand needs, document clear requirements, support solution delivery, and contribute to AESO's business analysis practice. You'll play an important role in the design, configuration, and delivery of sustainable, best-fit solutions that enable business value across the organization.

What You'll Do

Support business analysis activities across AESO initiatives while building knowledge of the organization, its processes, and systems.

Gather, document, validate, and maintain business, stakeholder, functional, and non-functional requirements.

Assist with analysis of business processes, systems, and data, including documenting current-state and future-state workflows.

Facilitate or support stakeholder interviews, workshops, and working sessions.

Collaborate with business, technology, vendor, and cross-functional teams to clarify needs, identify issues, and support solution decisions.

Support solution design, testing, implementation, and adoption by preparing analysis deliverables and assisting with issue resolution.

Apply established business analysis tools, templates, and techniques, while contributing to consistent business analysis practices.

Identify and communicate requirements gaps, dependencies, assumptions, risks, and decisions in a timely manner.

Participate in agile team activities and pursue ongoing learning in AESO operations, the electrical utility sector, and business analysis practices.

What You’ll Bring

Degree or Diploma in Business Administration, Engineering, Information Technology, or a related field.

Minimum of 3 years of experience in business analysis or a related role, with experience in the electrical utility industry.

Practical experience gathering and documenting requirements, mapping processes, conducting analysis, and supporting solution delivery.

Working knowledge of business analysis techniques, including stakeholder analysis, process modelling, use cases, user stories, acceptance criteria, and requirements traceability.

Strong analytical, problem-solving, written, and verbal communication skills.

Experience collaborating with business and technology teams in a project, product, or operational environment.

Proficiency with Microsoft 365 tools.

Experience with Azure DevOps, Visio, or similar collaboration and modelling tools is considered an asset.

Experience with Excel and basic data analysis; familiarity with SQL or data visualization tools is an asset.

Knowledge of the electrical utility sector, electricity markets, regulatory environments, or energy trading is an asset.

Awareness of change management, agile delivery, testing, and implementation practices is an asset.

What Sets You Apart

You enjoy partnering with business and technology stakeholders to solve complex problems and deliver meaningful outcomes.

You're naturally curious and ask thoughtful questions to uncover business needs and opportunities for improvement.

You can balance multiple priorities while maintaining strong attention to detail and high-quality documentation.

You're comfortable identifying gaps, risks, dependencies, and process improvements.

You thrive in a collaborative environment and enjoy building strong relationships across teams.

You're adaptable, eager to learn, and excited to grow your knowledge of the electrical utility sector and business analysis practices.

What We Offer

This full-time opportunity offers a competitive salary, paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

Application deadline: October 12, 2026

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.

Apply About employer

More about this job

Responsibilities

Gather, document, validate, and maintain requirements while analyzing business processes, systems, and data, and facilitating stakeholder discussions. Collaborate with business, technology, vendor, and cross-functional teams to support solution design, testing, implementation, adoption, and continuous improvement of business analysis practices.

Requirements

A degree or diploma in Business Administration, Engineering, Information Technology, or a related field is required, along with at least three years of business analysis or related experience, including experience in the electrical utility industry. Candidates should have practical requirements and process analysis experience, knowledge of business analysis techniques, strong communication and analytical skills, and proficiency with Microsoft 365; experience with tools such as Azure DevOps, Visio, Excel, SQL, or data visualization tools is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Documentation
Process Mapping
Stakeholder Analysis
Process Modelling
Use Cases
User Stories
Acceptance Criteria
Requirements Traceability
Data Analysis
Problem-Solving
Written Communication
Verbal Communication
Agile Delivery
Microsoft 365

Benefits

Paid Vacation
Flexible Time
Health Benefits
Dental Benefits
Mental Health Support
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Electrical Utility Industry
Electricity Markets
Requirements Gathering
Requirements Traceability
Stakeholder Analysis
Process Modelling
Current-State Workflows
Future-State Workflows
Use Cases
User Stories
Acceptance Criteria
Agile Delivery
Solution Design
Testing
Implementation
Change Management
Microsoft 365
Azure DevOps
Visio
Excel
Data Analysis
SQL
Data Visualization
Regulatory Environments
Energy Trading
Risk Analysis
Dependency Management
Vendor Collaboration

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