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AFD Petroleum

BRANCH ADMINISTRATOR

Whitehorse, YT, Canada

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Job details

Education: High school diploma
Experience: 3+ years of direct work experience in an administrative position
Posting language: English
Posted: Nov 5, 2026

Original job description

JOB SUMMARY

The Branch Administrator will generate high quality customer satisfaction while building relationships and supporting the integration of strategic plans with the direction of the area manager. The Branch Administrator will support / backfill for the positions of the Fleet Coordinator and Office Administrator in their absence and provide support to the Area Manager as directed. The Branch Administrator will liaison between the Area Manager and head office in the areas of A/R, A/P, and IT to ensure a seamless flow of all data, payables, and / or reporting as required. The Branch Administrator will support the Area Manager and office staff in daily functions, customer support, and additional administrative functions as directed.

ESSENTIAL FUNCTIONS

Dispatch and CSR

Working in collaboration with dispatch on credit releases, become proactive on managing customers’ requirements vs account capacity
Support / backfill for the Fleet Coordinator in their absence
Assist and backfill for office administrator in setting up bulk fuel, lube, and home heat STL’s using the appropriate forms and resources
Work with Corporate CSRs to ensure unused STL’s are deactivated or deleted
Updating STL info when required
Other related duties as required or assigned.

Finance

Review YTWH aged report weekly in conjunction with the area manager
Call customers for payment updates as directed by Corporate A/P, update comments in systems
Conduct collections as directed by Corporate A/P
Review account set ups and advocate for customer credit increases
Communicate any prominent local account issues with area manager and corporate AP
Direct all invoices to the Area Manager for approval (ensure all invoices are coded)
Ensure all branch purchases have been approved by area manager prior to issuing a PO

Safety and Compliance

Ensuring drivers logs are being completed daily and submitted using Big Road
Work with drivers to ensure all driver’s safety credentials are kept current including Work Hub
Conducting weekly and monthly safety meetings as per the company policy in conjunction with HSE Manager and Area Manager
Conduct safety inspections as per corporate policy
Assist the BEES audit committee during inspections and work to implement recommendations
Ensure yard, building, and cardlock are kept in safe and professional condition
Organize snow removal/salting
Ensure the branch has the basic supplies to operate

OTHER KEY SKILLS (or product knowledge)

Experience working with major fuel providers considered an asset
Knowledge of MS Word, Excel and e-mail required
Professional written and verbal communication skills

EXPEREINCE

3+ years of direct work experience in an administrative position

EDUCATION

Post-Secondary Diploma in Accounting, Finance, or Business Administration considered an asset

High School Diploma or GED required

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More about this job

Responsibilities

The Branch Administrator supports the Area Manager by managing daily administrative functions, financial reporting, and customer service tasks. They also oversee safety compliance, facility maintenance, and provide backfill support for fleet and office coordination.

Requirements

Candidates must have at least 3 years of direct administrative experience and a high school diploma or GED. Proficiency in MS Office and strong verbal and written communication skills are required.

Skills

Administrative support
Dispatch
Customer service
Accounts receivable
Accounts payable
Financial reporting
Safety compliance
Driver log management
Inventory management
MS Word
Excel
Email communication
Professional communication
Collections
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Branch Administrator
Fleet Coordinator
Office Administrator
Accounts Receivable
Accounts Payable
Dispatch
Customer Satisfaction
Safety Compliance
Big Road
Work Hub
Fuel Industry
Administrative Support
Financial Reporting
Collections
Inventory Control
Safety Inspections
Facility Maintenance
MS Office
Data Management
Business Administration

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