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Affinity Credit Union

Manager, Advisory Services

Watrous, SK, Canada

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Job details

Experience: A post-secondary diploma or degree in a related field plus 7 years of related experience or an equivalent combination of education & experience
Posting language: English
Posted: Oct 30, 2026

Original job description

af-fin-i-ty (noun):

a natural compatibility
the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

Lead a team of advisors as a Manager of Advisory Services at our Watrous, Strasbourg, Nokomis, & Colonsay locations. You’ll coach talent that delivers exceptional service & professional advice to our personal, commercial & agricultural members. Fuel your passion for growing relationships at Affinity, where our hearts, business and profits live in Saskatchewan.

What you’ll do:

Manage all aspects of the advice centre under a regional staffing model
Use metrics, performance indicators and CRM (Customer Relationship Management) tools to deliver a seamless member experience
Collaborate across regions to champion a member-centric culture focusing on sales, service, advice-giving & operational excellence
Fulfill reporting requirements and recommend improvements relating to performance, capacity, and risk management

What you’ll get:

The support to grow in your career with opportunities to advance
A competitive salary plus bonuses for your hard work
A total rewards package with health & dental benefits, pension & health spending account
Vacation time, personal days off & a paid volunteer day to maintain a healthy life/work balance
A referral bonus when you scout great talent & they join our team

What you’ve got:

A post-secondary diploma or degree in a related field plus 7 years of related experience or an equivalent combination of education & experience
Advanced knowledge of advice centre operations & financial products & services
Ability to successfully build, empower & focus a team to achieve results

So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!

This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.

Posting Close Date: November 15, 2026.

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More about this job

Responsibilities

Manage all aspects of the advice centre under a regional staffing model while coaching talent to deliver exceptional service. Collaborate across regions to champion a member-centric culture focused on sales, service, and operational excellence.

Requirements

Requires a post-secondary diploma or degree in a related field combined with at least 7 years of relevant experience. Candidates must possess advanced knowledge of advice centre operations and financial products.

Skills

Team management
Coaching
Financial products
Performance management
Risk management
Sales
Operational excellence
Reporting
Capacity planning
Member-centric culture
Financial services

Benefits

Health benefits
Dental benefits
Pension
Health spending account
Vacation time
Personal days off
Paid volunteer day
Referral bonus
Performance bonuses

Visa sponsorship

Not detected in the job text

Keywords

Advisory Services
Management
Advice Centre
CRM
Performance Indicators
Financial Products
Risk Management
Capacity Management
Member Experience
Sales
Operational Excellence
Coaching
Saskatchewan
Banking
Finance

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