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Added 21 mins ago
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Full-time

Affinity Credit Union

Part Time Member Advisor, Contact Centre Representative

SK, Canada

Pay: A fantastic starting wage of $28.48 per hour
Job type: Part-time
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

af-fin-i-ty (noun):

a natural compatibility
the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

As a Part Time Member Advisor in our Contact Centre, you’ll be the voice of Affinity and provide our members with the ultimate experience. With new technology and evolving member expectations, the banking industry is changing fast. That means we need innovative and engaging employees to take us to the next level.

What you’ll do:

Provide support for members through a variety of technology-enabled means (such as by phone, web chat, live video)
Provide financial advice that looks out for the members’ best interest
Complete transactions while providing outstanding member service
Help prevent and solve banking problems for members
Offer technological solutions through our robust digital banking tools

What you’ll get:

A fantastic starting wage of $28.48 per hour
This role offers a guaranteed minimum of three days per week, with the option to pick up additional shifts if and when it works for you
- Part-time shifts often include evenings and weekends
The training and mentorship you need to be great
A comprehensive total rewards package including health and dental benefits, a pension plan and health spending account
Countless opportunities to advance your career within the credit union

What you’ll need:

Post-secondary diploma or degree in a related field or an equivalent combination of education and experience
Ability to provide member-centric financial advice and resolutions for a broad range of financial products and services
Experience with using a broad range of digital channels and devices (such as online services, mobile applications, smartphones, tablets)
Intermediate knowledge of Affinity Credit Union’s products and services

Affinity is passionate about enabling others to succeed, which is why we’re committed to providing a remarkable employee experience. Our work environment is co-operative, fast-paced and challenging. With a wide variety of work, an amazing group of colleagues and a fun atmosphere, there’s never a dull moment.

So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!

This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.

Posting Close Date: October 12, 2026

Apply About employer

More about this job

Responsibilities

Provide financial advice and support to members through various digital channels including phone, web chat, and video. Complete banking transactions while ensuring high-quality service and resolving member issues.

Requirements

Requires a post-secondary diploma or degree in a related field or equivalent experience. Candidates must possess strong digital literacy and the ability to provide member-centric financial guidance.

Skills

Financial advice
Customer service
Digital banking
Problem solving
Communication
Technical support
Transaction processing
Mobile applications
Online services

Benefits

Health benefits
Dental benefits
Pension plan
Health spending account

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Member Advisor
Contact Centre
Financial Services
Digital Banking
Customer Experience
Financial Advice
Web Chat
Video Support
Mobile Applications
Transactions
Mentorship
Total Rewards

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