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Added 2 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Build, maintain, and grow a loyal client base through proactive outreach, relationship management, and personalized service.
Added 2 mins ago
PL
Landscaping Account Manager
Premier Landscaping Inc.
Surrey, BC
- Full-time
Premier Landscaping Inc. is looking for an experienced Project Manager to oversee a portfolio of commercial landscape maintenance contracts across the Lower Mainland and Fraser Valley.…
Added 2 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Vancouver, BC
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 2 mins ago
A
Retail Sales Representative
Acosta
London, ON
- Part-time
…identifying volume opportunities, providing excellent customer service, providing product information, and ensuring product dominance and…
Added 2 mins ago
Community Health Nurse - Licensed Practical Nurse - South Fraser
Fraser Health
Surrey, BC
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 2 mins ago
Social Worker, CRESST
Fraser Health
Surrey, BC
Liaises with appropriate health and community resources in order to maintain a strong inter-relationship with the hospital and/or community resources and to provide the relevant information…
Added 2 mins ago
Social Worker, CRESST
Fraser Health
Abbotsford, BC
Liaises with appropriate health and community resources in order to maintain a strong inter-relationship with the hospital and/or community resources and to provide the relevant information…
Added 17 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 17 mins ago
SI
Case Manager
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
- Contract
…and recovery within a culturally safe environment. As a Case Manager, you will provide compassionate, client-centered support to individuals navigating addictions, substance use, and life…
Added 17 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 17 mins ago
C
Associate, Commercial Banking
CIBC
Kitchener, ON
- Full-time
You will join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management and credit management processes as well as providing…
Added 17 mins ago
B
Transformation Relationship Manager, Tax Transformation Office (Contract)
BDO
London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Each Transformation Relationship Manager (TRM) will align to one or more Tax sub-service lines, serving as the strategic relationship lead between the business and the Tax Transformation…
Added 17 mins ago
C
Relationship Manager
Computershare
Toronto, ON
- Full-time
As a Relationship Manager, you will be responsible for fostering and leveraging of relationships with clients at the Senior management level and ensuring that clients receive the services…
Added 18 mins ago
MM
Client Advisor, Holt Renfrew Calgary
Max Mara Fashion Group
Calgary, AB
- Part-time
Gain new clients meeting conversion goals and continues to service the existing client base
Added 32 mins ago
Assistant Manager - Victoria Market Branches - Victoria, BC
Scotiabank
Victoria, BC
As the Assistant Manager Trainee, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 32 mins ago
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Winnipeg Regional Health Authority
Winnipeg, MB
…support and referrals to partner agencies based on patient/client needs. The coordinator will supervise the ED Community Hub staff (Resource Workers & Spiritual/Cultural Care…
Added 32 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Deliver feedback to senior management on team performance, and client challenges.
Added 32 mins ago
ST
Account Manager, Electronic Security
Securitas Technology Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting directly to the District Sales Manager, you will be responsible for expanding and maintaining a customer portfolio that allows for the positive presentation of Securitas…
Added 32 mins ago
D
Client service associate
Dialectica
Montreal, QC
- Full-time
The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated…
Added 33 mins ago
NI
Client Retention Manager
NRI Industrial Sales
Mississauga, ON
- Full-time
NRI Industrial Sales is seeking a Client Retention Manager to support the ongoing management and engagement of our B2B client relationships. Reporting to the VP of Sales & Acquisitions,…
Added 47 mins ago
HR
Peer Support Worker, Mental Health
Humber River Health
ON · Greater Toronto Area, ON
- Other
…Article HRH 2 – Management RightsLabour Group: OPSEU 590Reporting Relationship: Manager, Adult Outpatient Mental Health & Addiction Program – Complex Care & Addictions DivisionHourly Rate:…
Added 47 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
…people person, and understand the value of communication and relationship building within our interactions. You represent a stellar standard of care to all you encounter within your work -…
Added 1 hour ago
C
Safety Consultant - CSE
Civeo
AB · AB, Canada
- Full-time
Civeo Services Employees LP is recruiting for a result driven and customer service-oriented Safety Consultant. Reporting to the operations Manager, the incumbent will promote health, safety…
Added 1 hour ago
Sr. Technical Account Manager
Dayforce
Canada
As a member of the Dayforce organization, known for its fast-growing SaaS product, the Senior Technical Account Manager (Sr. TAM) will provide premium account management services to…
Added 1 hour ago
OS
Interim Manager of Program Operations
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
- Temporary
The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…

Affinity Group

National Key Account Manager - Retail

Richmond Hill, ON, L4B 1A3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Feb 3, 2027
Experience: 7+ years of retail sales, national/key account management, category management or customer business development experience, ideally within CPG, food or beverage.
Posting language: English
Posted: Nov 5, 2026

Original job description

Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge and a professional, challenging and rewarding work environment.

Position Summary:
We are seeking a strategic and results-driven National Key Account Manager – Retail to lead and grow key national retail partnerships across Canada. This role is responsible for developing customer-specific strategies that drive sales growth, distribution, profitability and market share. The successful candidate will combine strong retailer relationships with category insights, analytics and disciplined execution to turn opportunities into measurable results.

Key Responsibilities

Develop and execute strategic annual account plans focused on sales, distribution, profitability and market-share growth.
Build strong relationships with retail buyers, category managers, merchandising, replenishment and operations teams.
Lead Joint Business Planning, category reviews, line reviews and customer presentations.
Use sales data, category insights, shopper trends and competitive intelligence to identify growth opportunities.
Develop recommendations around assortment, SKU rationalization, pricing, promotions and distribution gaps.
Lead new product listings, assortment changes and planogram execution, including shelf placement, facings and merchandising opportunities.
Develop annual promotional plans and evaluate promotional effectiveness and ROI.
Monitor retail execution through store visits, audits and collaboration with field sales teams.
Deliver regular reporting on sales performance, distribution, promotional results, forecasts, risks and opportunities.
Maintain accurate account plans, forecasts, CRM activity and opportunity pipelines using tools such as Power BI, CRM, and retailer and distributor portals.
Collaborate with Marketing, Client Management, Field Sales, Finance and Supply Chain to ensure successful execution of customer and client initiatives.

Qualifications

7+ years of retail sales, national/key account management, category management or customer business development experience, ideally within CPG, food or beverage.
Experience managing major Canadian retail accounts.
Proven ability to grow sales, distribution and profitability.
Strong understanding of category management, merchandising, planograms and promotional planning.
Strong analytical skills with the ability to turn data into actionable sales strategies.
Experience with forecasting, trade-spend management and promotional ROI.
Excellent negotiation, presentation and relationship-management skills.
Proficiency with Excel, Power BI, CRM platforms and retailer reporting systems.
Ability to travel across Canada as required.

What Success Looks Like
Success will be measured through sales and profitability growth, distribution gains, new item acceptance, planogram execution, promotional ROI, forecast accuracy and strong retailer/client partnerships.

Why Join Us?
This is an opportunity to play a key role in growing an exciting portfolio of brands across the Canadian retail landscape. You'll combine strategy, category expertise, analytics and customer leadership to create meaningful growth for our retail and brand partners.

Accessibility & Accommodation
Affinity Group is committed to providing an accessible workplace. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodation during any stage of the recruitment process, please contact us at hr@affinitysales.ca.

Use of Artificial Intelligence in Hiring
Affinity Group Canada may use artificial intelligence-enabled tools to assist with resume screening and candidate evaluation as part of the recruitment process. These tools are designed to support, not replace, human decision-making. All hiring decisions are made by qualified members of our recruitment team.

The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

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More about this job

Responsibilities

The National Key Account Manager will develop and execute strategic annual account plans to drive sales, distribution, and profitability across national retail partnerships. This role involves building strong relationships with retail buyers and using category insights to lead joint business planning and promotional execution.

Requirements

Candidates must have 7+ years of experience in retail sales, key account management, or category management, preferably within the CPG or food and beverage industry. Proficiency in analytical tools like Power BI and CRM platforms, along with strong negotiation and presentation skills, is required.

Skills

Key Account Management
Retail Sales
Category Management
Strategic Planning
Data Analysis
Sales Forecasting
Trade Spend Management
Negotiation
Relationship Management
Power BI
CRM
Merchandising
Planogram Execution
Promotional Planning
Market Share Growth
Customer Business Development

Visa sponsorship

Not detected in the job text

Keywords

National Key Account Manager
Retail
CPG
Food Broker
Sales Growth
Distribution
Profitability
Market Share
Category Insights
Analytics
Joint Business Planning
SKU Rationalization
Pricing
Promotions
Planogram
Merchandising
Forecasting
Trade-spend Management
ROI
CRM
Power BI
Retailer Portals
Client Management
Supply Chain
Field Sales

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