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Added 1 min ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 min ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
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Virology, Therapeutic Specialist - Northern Ontario
AbbVie
Sudbury, ON · Greater Sudbury, Ontario
- $93,000 to $143,000 CAD / year
- Full-time
Continuously build understanding of customer needs and expectations, territory landscape, competitors, market segments/dynamics, accounts, diseases, products and clinical expertise. Share…
Added 16 mins ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 16 mins ago
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Customer Service Representative
IPEX Group
Canada
- Full-time
This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.
Added 16 mins ago
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Customer Service Representative
Aliaxis
Canada
- Full-time
This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.
Added 31 mins ago
HC
Sales Development Representative
Harris Computer
Toronto, ON · Office - Toronto - Richmond St
- Full-time
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we…
Added 31 mins ago
Automotive Sales Advisor - Campus Honda Victoria
The Jim Pattison Auto Group
Victoria, BC
The Jim Pattison Auto Group is looking for a motivated, customer-focused, and sales-driven individual to join our Campus Honda Victoria sales team as a Sales Advisor. If you strive to…
Added 31 mins ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 31 mins ago
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Project Advisor, Digital Printing -Markham, ON
TPH
Markham, ON
- Full-time
The purpose of the Project Advisor role is to assist the Manager in immediately responding to the volume of inquiries by consulting on Customer requests, making recommendations and then…
Added 59 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 59 mins ago
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Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by…
Added 1 hour ago
LC
Apparel Assistant Department Manager Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 1 hour ago
CC
Retail Area Manager
Canna Cabana
Calgary, AB
- Full-time
The Retail Area Manager shall provide leadership, direction, and accountability for our Retail Stores Team in a designated region. The ideal candidate is a leader in driving results through…
Added 2 hours ago
GD
GARAGE - Store Manager - Park Place Mall
Groupe Dynamite, Inc Garage
Lethbridge, AB
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 hours ago
Parts Manager (Heavy Duty)
Velocity Vehicle Group
Surrey, BC
The Parts Manager oversees the daily operations of the Parts ( Heavy Duty ) Department, ensuring budget goals are met, expenses are managed, and customer relationships are maintained. This…
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 2 hours ago
Account Manager_Operations_Cleaning_Industry_London
United Services Group
London, ON · St. Thomas, ON · Woodstock, ON
…high-performing workforce. The position combines strategic territory management with a hands-on, customer-first approach to deliver exceptional partner and customer experiences, increase…
Added 2 hours ago
LE
Production Assembly Associate
LUMINOR Environmental Inc.
Guelph, ON
- Full-time
…recognitions (2021–2023). At LUMINOR, you’ll join a team that values customer success and relationship‑building, taking pride in delivering solutions that protect water quality every…
Added 2 hours ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 2 hours ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 2 hours ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
Utilize the sales cycle to optimize value for members and fully capture all sales & service opportunities including follow up by using our Membership Relationship Management (MRM).
Added 2 hours ago
LH
Care Coordinator
Lifemark Health Group
Toronto, ON · Greater Toronto Area, Canada
- $17.6 to $24.54 CAD / hour
- Part-time
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 3 hours ago
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Expression of Interest - Sales Development Representative (Toronto)
Darktrace
Toronto, ON
- Full-time
Maintaining quality relationships with your manager and external customer-facing Account Executives to support new business growth.
Added 3 hours ago
AE
Parts Clerk | Truro, NS
A.L.P.A. Equipment Ltd.
Upper Onslow, NS
- Full-time
Reporting to the After Sales Manager, the Parts Clerk will be responsible for maintaining inventory, stocking, and issuing parts and supplies to both internal and external customers. This…

Affinity Group

National Key Account Manager - Retail

Richmond Hill, ON, L4B 1A3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Feb 3, 2027
Experience: 7+ years of retail sales, national/key account management, category management or customer business development experience, ideally within CPG, food or beverage.
Posting language: English
Posted: Nov 5, 2026

Original job description

Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge and a professional, challenging and rewarding work environment.

Position Summary:
We are seeking a strategic and results-driven National Key Account Manager – Retail to lead and grow key national retail partnerships across Canada. This role is responsible for developing customer-specific strategies that drive sales growth, distribution, profitability and market share. The successful candidate will combine strong retailer relationships with category insights, analytics and disciplined execution to turn opportunities into measurable results.

Key Responsibilities

Develop and execute strategic annual account plans focused on sales, distribution, profitability and market-share growth.
Build strong relationships with retail buyers, category managers, merchandising, replenishment and operations teams.
Lead Joint Business Planning, category reviews, line reviews and customer presentations.
Use sales data, category insights, shopper trends and competitive intelligence to identify growth opportunities.
Develop recommendations around assortment, SKU rationalization, pricing, promotions and distribution gaps.
Lead new product listings, assortment changes and planogram execution, including shelf placement, facings and merchandising opportunities.
Develop annual promotional plans and evaluate promotional effectiveness and ROI.
Monitor retail execution through store visits, audits and collaboration with field sales teams.
Deliver regular reporting on sales performance, distribution, promotional results, forecasts, risks and opportunities.
Maintain accurate account plans, forecasts, CRM activity and opportunity pipelines using tools such as Power BI, CRM, and retailer and distributor portals.
Collaborate with Marketing, Client Management, Field Sales, Finance and Supply Chain to ensure successful execution of customer and client initiatives.

Qualifications

7+ years of retail sales, national/key account management, category management or customer business development experience, ideally within CPG, food or beverage.
Experience managing major Canadian retail accounts.
Proven ability to grow sales, distribution and profitability.
Strong understanding of category management, merchandising, planograms and promotional planning.
Strong analytical skills with the ability to turn data into actionable sales strategies.
Experience with forecasting, trade-spend management and promotional ROI.
Excellent negotiation, presentation and relationship-management skills.
Proficiency with Excel, Power BI, CRM platforms and retailer reporting systems.
Ability to travel across Canada as required.

What Success Looks Like
Success will be measured through sales and profitability growth, distribution gains, new item acceptance, planogram execution, promotional ROI, forecast accuracy and strong retailer/client partnerships.

Why Join Us?
This is an opportunity to play a key role in growing an exciting portfolio of brands across the Canadian retail landscape. You'll combine strategy, category expertise, analytics and customer leadership to create meaningful growth for our retail and brand partners.

Accessibility & Accommodation
Affinity Group is committed to providing an accessible workplace. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodation during any stage of the recruitment process, please contact us at hr@affinitysales.ca.

Use of Artificial Intelligence in Hiring
Affinity Group Canada may use artificial intelligence-enabled tools to assist with resume screening and candidate evaluation as part of the recruitment process. These tools are designed to support, not replace, human decision-making. All hiring decisions are made by qualified members of our recruitment team.

The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

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More about this job

Responsibilities

The National Key Account Manager will develop and execute strategic annual account plans to drive sales, distribution, and profitability across national retail partnerships. This role involves building strong relationships with retail buyers and using category insights to lead joint business planning and promotional execution.

Requirements

Candidates must have 7+ years of experience in retail sales, key account management, or category management, preferably within the CPG or food and beverage industry. Proficiency in analytical tools like Power BI and CRM platforms, along with strong negotiation and presentation skills, is required.

Skills

Key Account Management
Retail Sales
Category Management
Strategic Planning
Data Analysis
Sales Forecasting
Trade Spend Management
Negotiation
Relationship Management
Power BI
CRM
Merchandising
Planogram Execution
Promotional Planning
Market Share Growth
Customer Business Development

Visa sponsorship

Not detected in the job text

Keywords

National Key Account Manager
Retail
CPG
Food Broker
Sales Growth
Distribution
Profitability
Market Share
Category Insights
Analytics
Joint Business Planning
SKU Rationalization
Pricing
Promotions
Planogram
Merchandising
Forecasting
Trade-spend Management
ROI
CRM
Power BI
Retailer Portals
Client Management
Supply Chain
Field Sales

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