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Added 2 mins ago
M
Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
Partner across GWAM, Finance, Transformation and Business Operations to drive cross-functional collaboration, monitor delivery and recommend interventions or pivots where required.
Added 2 mins ago
M
Account Executive – Canada Retirement
Manulife
Halifax, NS
- Full-time
Partner with Pricing, Product, Investments, Marketing, Client Service, Implementation, Operations, Legal, and Compliance teams to develop client solutions and support successful sales…
Added 2 mins ago
T
Director, Education Operations
TVO
Toronto, ON
- Full-time
Position Title: Director, Education Operations
Added 2 mins ago
SB
Group Underwriter
Saskatchewan Blue Cross
Saskatoon, SK
- Full-time
…members, our partners and our communities is at the heart of our…
Added 2 mins ago
RJ
Branch Administrator
Raymond James
AB
- Full-time
…of service quality is evident in all aspects of day-to-day operations. The role requires previous experience as a licensed Sales Assistant in the Investment…
Added 2 mins ago
SG
Administration Clerk - Collections Operations
SinglePoint Group International Inc
Toronto, ON
- Full-time
Join our administrative team as an Administration Clerk – Collections Operations, where you'll play an important role in supporting the day-to-day administrative and mail operations of a…
Added 2 mins ago
E
Senior Accountant
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
We are seeking a highly motivated Senior Accountant to join our growing Finance team. Reporting to the Assistant Controller and Controller, this role offers a unique opportunity to…
Added 16 mins ago
AS
IT Business Analyst
AgileGrid Solutions
Canada
- Full-time
…dedication to making a positive impact extends beyond business operations, actively contributing to community development and environmental…
Added 16 mins ago
TI
Senior Content Designer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control…
Added 16 mins ago
RH
Cost Accounting Manager
Robert Half
Toronto, ON
- $55 to $60 CAD / hour
- Contract
…and process improvement. The role will partner closely with Operations, FP&A, and other cross-functional teams to ensure accurate inventory valuation, COGS, product costing, and financial…
Added 16 mins ago
R&
Data Entry Clerk II
Robertson & Company Ltd.
Montreal, QC
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 16 mins ago
GL
Billing Analyst
Go Lime Inc.
Toronto, ON
- $40,000 to $45,000 CAD / year
- Full-time
1–3 years of experience in billing, accounts receivable, financial operations, lending, leasing, or a related field.
Added 16 mins ago
R&
Senior Content Designer
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 16 mins ago
G&
Finance Supervisor
Groom & Associés / Associates
Dorval, QC
- Full-time
-Organiser et développer les opérations d’entreposage
Added 16 mins ago
RH
Controller
Robert Half
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
Lead month-end close activities for operations
Added 16 mins ago
C
User Experience Writer
Cella
Toronto, ON
- $63 to $68 CAD / hour
- Contract
Ensure business operations and respective programs, policies, and practices comply with applicable internal and external requirements (e.g., financial controls, segregation of duties,…
Added 16 mins ago
V
(HRIS) Human Resources Information System Analyst
Vertage
Montreal, QC
- Contract
Added 16 mins ago
R
VP, Strategy and Operations
RELX
Toronto, ON
- Full-time
The VP, Strategy and Operations acts as the Chief Procurement Officer's principal partner in developing and executing strategy and driving the transformation agenda: responsible for…
Added 16 mins ago
C(
Philanthropy Operations Coordinator
CPAC (Cable Public Affairs Channel / Chaîne d'affaires publiques par câble)
Ottawa, ON
- Contract
CPAC is seeking an organized, detail-oriented and highly collaborative Philanthropy Operations Coordinator to join our growing development team. This is a 12-month, full time contract based…
Added 16 mins ago
BT
Private Enterprise Manager
Baker Tilly Canada
Dartmouth, NS
- Full-time
Analyze financial information, accounting processes, and operations procedures
Added 16 mins ago
B
Senior Financial Controller
BoomerangFX
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
As Senior Controller, you will take ownership of the accounting function, lead the finance team’s day-to-day activities, and ensure our financial operations keep pace with our growth.
Added 16 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Maple Ridge, BC
- Full-time
Added 17 mins ago
Contract Administrator
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Added 17 mins ago
Front Store - Supervisor Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saint John, NB
Full knowledge of Front Store operations and programs
Added 17 mins ago
Financial Analyst
KSR
Chatham-Kent, ON · Ridgetown, ON
…supporting strategic decision-making across global manufacturing…

Affinity

Business Analyst

Burnaby, BC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: Agile Delivery Experience – 3+ years of experience creating user stories, acceptance criteria, backlog items, and supporting testing/UAT within Agile environments.
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

On behalf of our client, Affinity is seeking a Business Analyst who will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business domains. You will collaborate closely with business stakeholders, subject‑matter experts, technology partners, and external vendors to understand problems, analyze processes, and define clear, actionable requirements that enable effective solution design and delivery.

This role blends business analysis, technical analysis, and cross‑functional coordination. You will help translate business objectives into solutions that enhance advisor and client experiences, strengthen operational efficiency, and advance the firm’s transformation priorities.

Core Responsibilities

Lead discovery and analysis activities to define business, functional, and non‑functional requirements across a range of initiatives.
Develop high‑quality BA deliverables, including process maps, workflow diagrams, business requirements, use cases, epics/user stories, acceptance criteria and data mappings.
Facilitate workshops, interviews, and working sessions with stakeholders at all levels to define, validate and refine business requirements
Conduct gap analysis, feasibility assessments, and impact analysis across systems and business processes.
Collaborate with architects, developers, QA, and SMEs to support solution design, test planning, UAT, and implementation.
Support change management, readiness planning, and post‑implementation validation activities.
Document complex end‑to‑end workflows across client‑facing, operational, and system‑driven processes.
Partner with SMEs to define requirements that enhance process efficiency, control, usability, and data accuracy.
Support initiatives involving integrations with internal systems and third‑party vendors.
Identify and clarify cross‑team dependencies, ensuring handoffs and responsibilities are well defined and understood.
Support initiatives involving workflow automation, service request management and enterprise platforms such as Service Now or comparable workflow solutions

What Success Looks Like In This Role

You build strong, trust‑based relationships with business partners, technology teams, and external vendors to drive shared understanding and alignment.
You communicate clearly and proactively, ensuring stakeholders stay informed, engaged, and confident in delivery progress.
You consistently bring clarity to complex or ambiguous problems by asking the right questions, synthesizing information, and translating business needs into well structured requirements.
You regularly look for ways to streamline processes, strengthen controls, improve client and advisor experiences, and advance the firm’s transformation goals.
You adapt quickly to shifting priorities and remain grounded, organized, and solutions‑focused in a fast‑paced environment.
You balance strategic thinking with hands‑on execution, producing high‑quality deliverables while identifying opportunities to streamline process and improve user experience.
You demonstrate curiosity, ownership and initiative by anticipating risk, surfacing dependencies and driving issues to resolution
You contribute to efficient, low‑rework delivery by defining accurate requirements, supporting testing and validation activities, and partnering closely through implementation.
You help ensure solutions meaningfully improve advisor and client experiences.

Expertise You Bring

Ability to concurrently work across multiple projects in a dynamic, high‑accountability environment.
Proficiency with JIRA, Confluence, Visio, and Microsoft Office.
Comfort analyzing data using Excel, SQL, or equivalent tools to validate requirements and support decision‑making

Top Skills Necessary

Financial Services experience - 3-5+ years supporting front-, middle-, and back‑office functions in the financial services industry such as wealth management platforms, advisor and regulatory workflows, account servicing, onboarding, financial reporting, trading, portfolio management, or investment operations.
Requirements and Process Analysis - 3 – 5+ years of proven experience as a Business Analyst including gathering business requirements, facilitating workshops, creating process maps, documenting user stories, and producing end-to-end BA deliverables.
Stakeholder Management - Ability to engage advisors, operations teams, technology teams, compliance, and external vendors to drive consensus and solution definition.
Agile Delivery Experience – 3+ years of experience creating user stories, acceptance criteria, backlog items, and supporting testing/UAT within Agile environments.
Process Improvement and Transformation - Track record identifying process inefficiencies and supporting workflow automation, operational improvements, and digital transformation initiatives.

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 14014

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More about this job

Responsibilities

Lead discovery and analysis across strategic, technical, and regulatory initiatives, producing requirements, process maps, user stories, and other business analysis deliverables. Coordinate with stakeholders, technology teams, and vendors to support solution design, testing, implementation, change readiness, and process improvement.

Requirements

Requires 3–5+ years of business analysis and financial services experience, including requirements and process analysis across financial services functions. Candidates should have Agile delivery experience, strong stakeholder management and process improvement skills, and proficiency with JIRA, Confluence, Visio, Microsoft Office, and data analysis tools such as Excel or SQL.

Skills

Business Analysis
Requirements Gathering
Process Analysis
Stakeholder Management
Agile Delivery
User Stories
Acceptance Criteria
Process Mapping
Gap Analysis
Impact Analysis
UAT
Financial Services
Workflow Automation
JIRA
Confluence
SQL

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Financial Services
Wealth Management
Requirements Gathering
Functional Requirements
Non-Functional Requirements
Process Mapping
Workflow Diagrams
Use Cases
Epics
User Stories
Acceptance Criteria
Data Mapping
Gap Analysis
Feasibility Assessment
Impact Analysis
Agile
Backlog Management
Testing
UAT
Change Management
Workflow Automation
Service Request Management
ServiceNow
JIRA
Confluence
Visio
Microsoft Office
Excel
SQL

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