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Added 18 mins ago
HI
Senior Analyst, Investment Analytics and AI Automation
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…to offer an opportunity to join our Institutional Investment Services Team (IIS) as a Senior Analyst, Investment Analytics & AI Automation. Reporting to the Senior Manager, Institutional…
Added 18 mins ago
IG
ServiceNow Business Systems Analyst
Insight Global
Toronto, ON
- $52 to $60 CAD / hour
- Contract
-4+ years of experience as a Business Systems Analyst or Business Analyst within IT environments
Added 22 mins ago
T
Product Owner / Business Analyst -KYC
Talenzaa
Mississauga, ON
- Full-time
5+ years of experience as a Business Analyst in Banking/Financial Services.
Added 22 mins ago
FN
QA Analyst
First Nations Finance Authority
Kelowna, BC · Greater Kelowna Metropolitan Area
- Full-time
We are a First Nations-led non-profit, financial services corporation mandated under the First Nations Fiscal Management Act (2005) providing affordable financing, investment management,…
Added 23 mins ago
Financial Reporting Analyst
SGGG Fund Services Inc.
Toronto, ON
SGGG Fund Services is Canada’s largest independent administrator of alternative funds with over $120 billion (CAD) under administration. Using Diamond, our proprietary fund administration…
Added 50 mins ago
GT
Risk Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $70 CAD / hour
- Contract
This Risk Analyst role sits within Enterprise Procurement and focuses on supplier risk and security. The position is net new and will operate within a team of approximately 80 people. The…
Added 54 mins ago
D
Azure Infrastructure Access Modelling Analyst
Desjardins
Levis, QC · Montreal, QC
- Full-time
As an Azure Infrastructure Access Modelling Analyst, you analyze the needs of clients and partners, and you plan, prioritize and coordinate work to meet commitments in line with objectives.…
Added 54 mins ago
C
Digital S/W Engineering Product Lead Analyst, Vice President
Citi
Mississauga, ON
- Full-time
Working knowledge of Data Operating Model practices, Data Governance and Data Compliance & Security laws within large, financial services firms.
Added 54 mins ago
C
Technology Lead Analyst – Infrastructure Orchestration
Citi
Mississauga, ON
- Full-time
The Technology Lead Analyst – Infrastructure Orchestration is a senior-level position within Citi's Technology Infrastructure group, responsible for leading the design, architecture, and…
Added 54 mins ago
SH
Senior Case Costing Analyst
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
We are recruiting for a Senior Case Costing Analyst to take our knowledge and use of case costing data to the next level.
Added 54 mins ago
Senior Analyst, Credit Analysis and Support Team - Anjou
Scotiabank
Montreal, QC
The Senior Analyst, Credit Analysis & Support Team is responsible for contributing to the profitable growth and quality of the Commercial Automotive portfolio by performing credit…
Added 1 hour ago
R(
Analyst – Financial Planning & Analysis (FP&A)
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
As our Financial Analyst – FP&A, you’ll join a forward-thinking finance team where FP&A is a true advisory partner to the business. You’ll build your foundation across budgeting,…
Added 1 hour ago
SJ
Associate Brand Manager
So Jobs
Toronto, ON
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 1 hour ago
UF
Prospect Research Analyst
UHN Foundation
Toronto, ON
- Full-time
Reporting to the Manager, Prospect Research, the Analyst will support UHN Foundation’s fundraising priorities through a combination of prospect research, prospect identification and data…
Added 1 hour ago
Q
Senior Conversational Bot Engineer
Quantiphi
Toronto, ON
- Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 2 hours ago
AG
Senior Network Analyst
ATCO Group
Edmonton, AB · AB · Calgary, AB
- Full-time
…connected, resilient, and ready for the future. As Senior Network Analyst, you’ll combine deep technical expertise with strategic thinking to develop the enterprise network roadmap, guide…
Added 2 hours ago
CS
Investment / Securities Operations Analyst
Caldwell Securities Ltd.
Toronto, ON
- Full-time
…Caldwell’s primary business includes investment management services, mutual fund sales, and retail and institutional sales. Caldwell is a member of the Canadian Investment Regulatory…
Added 2 hours ago
HT
Treasury Analyst
Hexaware Technologies
Mississauga, ON
- Full-time
…Treasury Functional QA Consultant to join a leading financial services engagement supporting Treasury and Trading…
Added 2 hours ago
TI
Sr Project Controller
TekStaff IT Solutions
Toronto, ON
- Contract
5+ years of experience as a Project Control Officer, PMO/Portfolio Analyst, Project Coordinator, or similar role.
Added 2 hours ago
DR
Senior Financial Analyst 3 - Financial Services
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
Research best business practices, new accounting standards, etc., develop innovative recommendations, provide strategic consultation and advisory services to management
Added 3 hours ago
GA
Bilingual Credit and Collection Analyst
GDI Ainsworth
Mississauga, ON
- Full-time
We are currently seeking a full-time, permanent Credit and Collections Analyst to join our Mississauga office. Bilingual English/French is a strong asset. This role is responsible for…
Added 3 hours ago
GC
Senior Analyst, Shared Service
Glencore Canada
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Manager, Shared Services, the Senior Analyst, Shared Services is responsible for analyzing, designing, implementing, and continuously improving Shared Services business…
Added 3 hours ago
M
Copy of Operating Model and Service Transition Analyst, Contact Centre
Miratech
Vaughan, ON · Toronto
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 3 hours ago
M
Operating Model and Service Transition Analyst, Contact Centre
Miratech
Markham, ON
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 3 hours ago
M
Operating Model and Service Transition Analyst, Contact Centre
Miratech
Mississauga, ON
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…

Affinity

Business Analyst

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Description

On behalf of our public-sector client, Affinity is seeking a Business Analyst. The successful candidate will help bring structure, clarity and momentum to fast-moving process and prototype work by translating stakeholder needs into practical designs and implementation-ready specifications.

Responsibilities

The Senior Business Analyst will work with stakeholders to:

Capture current-state processes and identify pain points and improvement opportunities through process and data analysis.
Develop practical, Lean-aligned future-state designs.
Translate designs into clear requirements and detailed specifications for business, operational and technical teams.
Support functional testing and coordinate user acceptance testing.
Develop practical change and adoption materials, including knowledge articles, process guides and quick-reference materials.
Help identify and prioritise opportunities for AI agents, automation, integrations and digital workflows that could reduce manual effort or improve service delivery.

Qualifications

Required:

5+ years of business analysis experience, including translating process designs into user stories, detailed specifications, acceptance criteria and implementation-ready documentation.
Strong communication and documentation skills, including the ability to quickly elicit, validate and synthesise stakeholder input and communicate trade-offs and decisions.
Experience facilitating discovery, process mapping, detailed requirements development and validation, and design discussions across business, operational and technical stakeholders.
Lean Green Belt certification or equivalent applied experience identifying improvement opportunities and developing Lean-aligned future-state designs.
Demonstrated ability to work quickly and iteratively in an ambiguous, rapid-prototyping environment.
Strong understanding of how AI-enabled solutions, automation, integrations and low-code/no-code tools can improve workflows, including consideration of human review, exception handling and oversight.

Assets

Experience supporting the design, testing and validation of agentic AI solutions, integrations, automation and human-in-the-loop workflows.
Experience with ServiceNow, Power Platform, Microsoft 365, Copilot Studio, or similar enterprise platforms.
Experience with Excel/Power Query, Power BI and other data-analysis tools.
Familiarity with responsible AI, data privacy, security, risk, compliance and governance.
Familiarity with SQL, Python, Jupyter Notebooks or other advanced data-analysis methods.
Organizational Change Management certification or equivalent experience supporting adoption of new processes, workflows or digital solutions.
Experience within higher education, the public sector or another complex enterprise environment.

Responsibilities and Initial Areas of Focus

The initial priority will be supporting the finalisation of a complex software acquisition, renewal and licence purchase service, including related custom AI agents, automation and integrations. Future assignments may include additional process-improvement and digital-workflow opportunities.

Key Responsibilities Include

Translating existing process designs into detailed specifications, data requirements, wireframe requirements, workflow details, business rules, decision logic, test scenarios and acceptance criteria for rapid prototyping and development within ServiceNow.
Identifying and helping prioritise opportunities to simplify and redesign processes using Lean principles, including opportunities for AI agents, automation, integrations and digital workflows.
Preparing documentation to support internal Privacy, Security and IT risk reviews of prioritised prototype architectures.
Providing timely, fit-for-purpose requirements and specifications supporting iterative build-test-learn cycles.
Supporting testing, validation, knowledge transfer, organisational change management and documentation for implemented designs and prototypes.

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 14083

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More about this job

Responsibilities

Analyze current processes, identify improvement opportunities, and develop Lean-aligned future-state designs and implementation-ready specifications for business, operational, and technical teams. Support rapid prototyping, testing, risk reviews, knowledge transfer, and adoption of workflows involving AI agents, automation, integrations, and ServiceNow.

Requirements

Requires at least five years of business analysis experience, strong stakeholder communication and documentation skills, and experience developing detailed requirements and specifications in iterative environments. Candidates need Lean Green Belt certification or equivalent applied experience, plus an understanding of AI-enabled workflows, automation, integrations, human oversight, and exception handling.

Skills

Business Analysis
Process Mapping
Lean Process Improvement
Requirements Elicitation
User Stories
Technical Specifications
Acceptance Criteria
Stakeholder Facilitation
Functional Testing
User Acceptance Testing
Change Management
AI Solutions
Workflow Automation
Data Analysis
ServiceNow
Privacy and Security Risk Reviews

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Lean Green Belt
Process Mapping
Process Improvement
Requirements Elicitation
User Stories
Acceptance Criteria
Rapid Prototyping
ServiceNow
AI Agents
Artificial Intelligence
Workflow Automation
Integrations
Low-Code/No-Code Tools
Functional Testing
User Acceptance Testing
Organizational Change Management
Microsoft Power Platform
Microsoft 365
Copilot Studio
Excel
Power Query
Power BI
SQL
Python
Jupyter Notebooks
Responsible AI
Data Privacy
Security
Risk and Compliance

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