Job Description
On behalf of our public sector client, Affinity is seeking a Change Management Analyst to support the successful implementation of project changes by developing tangible change management deliverables and leading engagement activities that prepare impacted stakeholders for transition. The resource will be responsible for creating materials, coordinating and facilitating sessions, and supporting readiness, communication, training, and adoption efforts.
Responsibilities
- Develop and execute hands-on change management deliverables supporting business, process and system transformation across the initiative.
- Develop, review and maintain practical change artifacts, including stakeholder and impact assessments, readiness materials, communications, engagement materials, presentations, training content, job aids, quick reference guides, FAQs and end-user support materials.
- Lead and facilitate stakeholder and supplier engagement activities, including working groups, workshops, alignment sessions, demos, walkthroughs and information sessions.
- Support supplier enablement activities, including supplier impact assessment, segmentation, communications, engagement, onboarding, training, readiness and adoption support across relevant program workstreams.
- Work directly with project, business, operational, ministry and supplier stakeholders to gather information, identify impacts, validate requirements and translate complex project changes into clear, practical and audience-appropriate materials.
- Draft, review and quality-check communications and change materials for leadership, business users, suppliers and other impacted audiences, ensuring accuracy, consistency, plain language and alignment with established program standards, templates and messaging.
- Develop and coordinate training and user-support materials to prepare impacted stakeholders for new or changed business processes, systems and ways of working.
- Support change impact assessment, stakeholder and supplier readiness, transition planning, pilot/phased rollout, implementation and post-implementation adoption activities.
- Coordinate and track change actions, deliverables, risks, issues and dependencies, working within established program direction and priorities to ensure timely execution.
Qualifications
Must Have Qualifications
- Bachelor’s degree in a related field.
- 4 years of experience in direct change facilitation.
- 4 years of experience developing change management deliverables, including Change Strategies and Plans, Training Strategies and Plans, Stakeholder Impact Assessments, and Communication Strategies and Plans.
- 4 years of experience developing effective communication materials for stakeholders.
Nice To Have Qualifications
- PROSCI or CCMP certification.
- 3 years of experience developing and delivering training materials, including documentation, computer-based training modules, and training videos.
- 3 years of experience developing readiness programs, training, or stakeholder engagement initiatives.
- 2 years of experience gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases/scenarios, business analysis, and business process modeling.
- 3 years of experience working within digital transformation initiatives at the Government of Alberta.
Affinity Earn
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 14012
