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Added 2 mins ago
Account Executive - Majors
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ON
…team. This role is based in Toronto, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted…
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School Age Registered Early Childhood Educator - CELC Hillcrest
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- Full-time
…kindergarten or school-age classroom in our before and/or after-school program from 7 am to 9 am and 3 pm to 6 pm, Monday to Friday. Location and hours will be based on the needs and…
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Mechanical Superintendent - Downtown Calgary
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Calgary, AB
- Full-time
Develop short-term and long-term schedules in collaboration with the Director of Construction & Construction Manager.
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Test Automation Lead
Freedom Mobile
Toronto, ON
Reporting to the Director, BSS Release Testing & Ops, the Job Title is responsible for leading quality automation initiatives by defining automation strategy, building scalable test…
Added 18 mins ago
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Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
Reporting to the Director of Finance, the Financial Reporting & Risk Manager oversees financial reporting, accounting operations, treasury, audits, financial systems, insurance, and…
Added 18 mins ago
UO
Career Programming Strategist
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Associate Director, Career Development Programming. Regularly plans and collaborates with colleagues from across the BCC as well as the Program Office(s). May supervise…
Added 33 mins ago
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Director, Defence Industrial Cooperation & Offset Programs
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Ottawa, ON
- Full-time
The Director, Defence Industrial Cooperation & Offset Programs is a leadership role responsible for driving the strategic direction of Thales Canada’s Offset and Industrial Participation…
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Project Director (Construction)
Broccolini Construction Inc.
Toronto, ON
- Full-time
A Project Director at Broccolini will lead project teams and own delivery of construction projects from preconstruction through closeout. As the senior day-to-day lead and primary client…
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MEP Project Manager
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ON · Ottawa, Ontario
- Full-time
The MEP Project Manager reports to the MEP Director and leads a team of MEP Project Coordinators, Assistant Project Managers and Project Administrators, acting as a supervisor, mentor and…
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MEP Assistant Project Manager
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ON · Ottawa, Ontario
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The MEP APM works closely with the Site Superintendent, MEP Director and MEP Estimation team, and supervises MEP Project Coordinators and Project Administrators.
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Sr. Director, Application Development & Quality Assurance
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- Full-time
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Director, Technology Delivery
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We are looking for a Director, Technology Delivery – Finance & Actuarial to lead technology delivery across our Finance and Actuarial portfolio.
Added 47 mins ago
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Copywriter
Publicis Groupe Holdings B.V
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…identity and objectives. You will collaborate closely with an art director and cross-functional teams to conceptualize and execute creative solutions across various mediums, including…
Added 47 mins ago
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Director, Business Operations and Risk Management
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- Full-time
The Director, Business Operations & Risk Management is a strategic leadership role responsible for driving business execution, governance, operating effectiveness, and first-line risk…
Added 47 mins ago
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Director, Pharmacy Experience and Transformation
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…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 48 mins ago
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Director, Player Experience Research
Affinity
Burnaby, BC
- Full-time
Our client, a global leader in interactive entertainment, is seeking a Director of Player Experience (PX) Research to define and lead the future of player insight across a diverse, global…

Affinity

Director, Player Experience Research

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Our client, a global leader in interactive entertainment, is seeking a Director of Player Experience (PX) Research to define and lead the future of player insight across a diverse, global portfolio.

This role sits at the intersection of research strategy, player understanding, and business impact. The Director will own the vision for PX Research, ensuring player insight informs decisions across the full lifecycle, from pre-production and early validation through live service and long-term ecosystem growth.

This leader will build and empower a high-performing research organization, partner closely with central Insights teams (Consumer Insights, Data & Analytics, Experience Quality, Fan Care), and drive clarity across emerging priorities such as new player acquisition, Gen Alpha, mobile strategy, and global market expansion.

This is a high-influence, transformation-oriented role, ideal for someone energized by scale, ambiguity, and shaping how research operates across a large organization.

Location: Canada or U.S.

Key Responsibilities

Research Strategy & Impact

Define and execute a global PX Research strategy that shapes the future of play across platforms, ecosystems, and franchises.
Ensure research delivers measurable impact on product strategy, portfolio decisions, and player outcomes.
Translate audience insights (TAM, SAM, SOM) into validated player cohorts that development teams can act on early, even pre-software.

Leadership & Culture

Lead and develop senior research leaders and ICs across regions and studios.
Foster a culture of curiosity, speed, and constructive challenge - enabling researchers to influence product direction.
Balance autonomy with alignment by establishing shared standards, frameworks, and expectations at scale.

Craft, Methodology & Tooling

Elevate PX research methodologies across qualitative, quantitative, telemetry, and sentiment inputs.
Advance experimentation, AI-assisted approaches, and integrated tooling to accelerate insight generation.
Oversee research vendors and external partners, including strategy for emerging markets.

Strategic Focus Areas

Build research approaches supporting:
- New player acquisition and early playtesting pipelines
- Gen Alpha and future player behaviors
- Player sentiment integration with PX and Data
- Sports research within fast (≈4-month) development cycles
- Mobile PX strategy tied to HD franchises
- Cloud, subscriptions, ecosystems, and eSports
- APAC research strategy (short-term vendor execution + long-term presence)

Cross-Functional Partnership

Partner deeply with Consumer Insights, Data & Analytics, Experience Quality, and Fan Care to deliver unified, non-siloed insights.
Deliver executive-ready narratives that connect player understanding to business and portfolio outcomes.
Support organizational change by bringing clarity, sequencing priorities, and sustaining momentum through transformation.

Qualifications

Degree in a relevant field (Psychology, HCI, Market Research, Social Sciences, Data Science) or equivalent industry experience.
10–12+ years in player research, UX research, or consumer insights, ideally within gaming or digital entertainment.
5+ years leading multi-disciplinary research teams at scale.
Strong fluency across mixed-methods research.
Demonstrated success influencing senior product and business leaders.
Experience operating in global, matrixed environments.
Comfortable shifting from hands-on product work to portfolio-level leadership.
Deep personal connection to players and the craft of research.

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 13008

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More about this job

Responsibilities

Define and lead global Player Experience Research strategy, ensuring player insights shape product, portfolio, and business decisions throughout the development and live-service lifecycle. Build and develop a high-performing research organization, advance research methods and tools, and partner across teams to address strategic priorities and communicate actionable insights to executives.

Requirements

Requires 10–12+ years of experience in player research, UX research, or consumer insights, ideally in gaming or digital entertainment, including 5+ years leading multidisciplinary research teams. Candidates should have mixed-methods expertise, a record of influencing senior leaders, experience in global matrixed organizations, and a relevant degree or equivalent industry experience.

Skills

Player Experience Research
Research Strategy
Mixed-Methods Research
Qualitative Research
Quantitative Research
UX Research
Player Insights
Research Team Leadership
Product Strategy
Experimentation
Telemetry Analysis
Sentiment Analysis
AI-Assisted Research
Executive Communication
Cross-Functional Collaboration
Global Market Research

Visa sponsorship

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Keywords

Player Experience Research
Player Research
UX Research
Consumer Insights
Research Strategy
Qualitative Research
Quantitative Research
Mixed-Methods Research
Telemetry
Sentiment Analysis
Experimentation
AI-Assisted Research
Research Tooling
Player Acquisition
Playtesting
Gen Alpha
Mobile Strategy
Cloud Gaming
Subscriptions
Esports
APAC Research
Audience Insights
TAM
SAM
SOM
Data & Analytics
Experience Quality
Live Service
Global Market Expansion
Portfolio Strategy

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