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Added 2 mins ago
PC
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- Full-time
…relationship-focused experience to its members. This role leads the development of member journeys, service standards and service excellence practices, working collaboratively with leaders…
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Affinity

Senior Business Consultant

Vancouver, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

On behalf of our public-sector client, Affinity is seeking a Senior Business Consultant. The successful candidate will provide organizational design, transition-management and change-management expertise to support the establishment of a new independent function responsible for lawyer practice and support standards and associated quality-assurance activities. They will support a sustainable model that promotes independence, credibility, effectiveness and accountability. They will work closely with the Core Project Team, Project Steering Committee, senior leadership, affected employees and interested parties to support the transition.

Responsibilities

Current-State Assessment: Undertake a current-state assessment of LABC's existing arrangements relating to lawyer practice, service quality, lawyer support, monitoring, complaints, compliance and related functions. The consultant will identify the organizational implications of the current state and the issues that must be addressed in establishing the new function.
Mandate and Scope of the New Function: Identify the organizational implications of the current state and the issues that must be addressed in establishing the new function.
Organizational Independence: A central component of the assignment will be to determine what degree and form of organizational independence is required for the new function to fulfil its mandate effectively. The consultant will assess potential organizational models, which may include different approaches.
Governance and Accountability: Develop recommendations regarding governance and accountability for the new function.
Relationship with Legal and Professional Regulation: Examine the appropriate relationship between the new LABC function and the professional regulatory responsibilities of the Law Society of British Columbia.
Future-State Operating Model: Develop or recommend a future-state operating model for the new function. The operating model should describe, at an appropriate level of detail how standards, support, monitoring and assessment, response and remediation, and continuous improvement will be managed.
Organizational Structure and Resources: Recommend an organizational structure for the new function.
Transition Management: Develop a transition strategy and implementation roadmap.
Change Management and Interested party Engagement: The establishment of an independent lawyer standards and quality function has the potential to affect a range of interested parties, including:
Contracted private-bar lawyers;
Staff lawyers;
LABC employees;
Managers and senior leaders;
Legal service providers;
Clients and client representatives;
The Law Society of BC;
Justice-sector partners;
Government interested parties; and
Other organizations involved in the delivery of legal aid services.
In collaboration with the Core Project Team support the development and/or refinement of a change-management approach that recognizes the potentially sensitive nature of the initiative.

Qualifications

A minimum of [10] years of relevant management/business consulting experience;
Significant experience in organizational design;
Demonstrated experience designing or establishing organizational functions;
Demonstrated experience in transition management;
Demonstrated experience in change management;
Experience advising senior executives and leadership teams;
Experience operating in complex, multi-interested party environments; and
Excellent facilitation, analytical, written and verbal communication skills.
Experience with BC public-sector organizations;
Experience with Crown corporations or statutory bodies;
Experience with legal aid, justice-sector or legal organizations;
Experience designing independent assurance, oversight, quality or professional-practice functions;
Experience with regulated professions;
Education or experience in public-sector law, administrative law or governance;
Experience with professional standards frameworks;
Experience with organizational transitions involving contracted service providers; and
Experience working in environments where professional independence is an important consideration.
Public administration, law, governance or a related field;
Public-sector law or administrative law;
Crown corporations;
Statutory organizations;
Governance and delegated authorities;
Regulated professions;
The legal profession;
Professional standards or quality-assurance functions; and
Demonstrated understanding of the distinction between organizational accountability and professional regulation.
Strong communication skills – clear written and verbal communication at all organizational levels
Presentation Skills – Consultant Level Presentation skills using PowerPoint
Facilitation – ability to facilitate working sessions, design sessions, project management and governance sessions.
Organizational change management – leading change communication and adoption across business units.
Political Navigation – situation awareness with strong ability to navigate complex environments and diverse interested party groups.

Nice To Haves

Experience with BC public-sector organizations;
Experience with Crown corporations or statutory bodies;
Experience with legal aid, justice-sector or legal organizations;
Experience designing independent assurance, oversight, quality or professional-practice functions;
Experience with regulated professions;
Education or experience in public-sector law, administrative law or governance;
Experience with professional standards frameworks;
Experience with organizational transitions involving contracted service providers; and
Experience working in environments where professional independence is an important consideration.
Public administration, law, governance or a related field;
Public-sector law or administrative law;
Crown corporations;
Statutory organizations;
Governance and delegated authorities;
Regulated professions;
The legal profession;
Professional standards or quality-assurance functions; and
Demonstrated understanding of the distinction between organizational accountability and professional regulation.

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 14119

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More about this job

Responsibilities

Assess existing arrangements and organizational implications, then recommend the mandate, independence, governance, operating model, structure, and resources for a new lawyer standards and quality function. Develop a transition roadmap and support change management and engagement with affected employees, leadership, service providers, clients, regulators, and justice-sector partners.

Requirements

Requires at least 10 years of relevant management or business consulting experience, including organizational design, establishing functions, transition management, and change management. Candidates should have experience advising senior leaders and working in complex stakeholder environments, with strong facilitation, analytical, presentation, and communication skills.

Skills

Organizational Design
Transition Management
Change Management
Current-State Assessment
Operating Model Design
Governance and Accountability
Organizational Independence
Stakeholder Engagement
Facilitation
Analytical Skills
Written Communication
Verbal Communication
Presentation Skills
Political Navigation
Professional Standards
Quality Assurance

Visa sponsorship

Not detected in the job text

Keywords

Organizational Design
Transition Management
Change Management
Current-State Assessment
Future-State Operating Model
Governance
Accountability
Organizational Independence
Professional Regulation
Professional Standards
Quality Assurance
Monitoring
Assessment
Response and Remediation
Continuous Improvement
Organizational Structure
Implementation Roadmap
Stakeholder Engagement
Public Sector
Legal Aid
Justice Sector
Regulated Professions
Administrative Law
Delegated Authorities
Facilitation
PowerPoint
Political Navigation

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