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Account Manager II
TD
Yorkton, SK
- Full-time
…for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial…
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Account Manager I
TD
Calgary, AB
- Full-time
…compliance requirements and minimizing operational risk. The Account Manager I is responsible for conducting credit analysis for own…
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Financial Planner
TD
Toronto, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
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Personal Banking Associate-1
TD
AB · St. Albert, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 min ago
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Food Store Manager - Erickson Food Store
Co-op
Erickson, MB
- Full-time
Deliver and promote exceptional customer service standards while resolving customer concerns in a timely and professional manner.
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Agro Advisor II (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
AB · Red Deer County, AB
- Full-time
Provide superior service and technical advice to Central Alberta Co-op guests
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Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Travailler en collaboration avec les membres de l'équipe média pour superviser et améliorer les processus internes afin de fournir un service de haute qualité aux clients
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Nurse Practitioner
HealthCareersInSask.ca
Lloydminster, SK
- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
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Provincial Clinical Manager, Nurse Practitioner Services
HealthCareersInSask.ca
Regina, SK
- Full-time
The Clinical Manager, Nurse Practitioner Services provides provincial strategic, operational, professional practice, and human resource leadership for Nurse Practitioners within the…
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BOH VIP Cast Member -SEASONAL- Windermere VIP
Cineplex
AB · CPX Windermere & VIP
- Part-time
As a VIP Kitchen Staff Member you support the Back-of-House Manager in leading the food service experience in your location. Our Kitchen Staff Members are passionate about food and…
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CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we…
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Planificateur Financier
BMO
Hawkesbury, ON
- Full-time
Executes work to deliver timely, accurate, and efficient service.
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Associate Director/Director, Private Markets Credit
BMO
Toronto, ON · YNG
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
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Retail Store Manager
Best Buy Canada
Aurora, ON · Brampton, ON · Downsview, ON · Newmarket, ON · Richmond Hill, ON · Vaughan, ON · Woodbridge, ON
- Full-time
You’ll love it here! We are hiring immediately for retail store manager to join our growing team. Your passion for creating amazing customer and employee experiences, leading teams and…
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Customer Service Supervisor
Best Buy Canada
Lloydminster, SK
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
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Environmental Engineer or Scientist
GHD Group Pty Ltd
Calgary, AB
Working with Project Manager and senior staff in all aspects of project work including scope development, scheduling, budgeting, analysis and reporting
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GD
GARAGE - Store Manager - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
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GD
DYNAMITE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
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GD
GARAGE - Co-Manager - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 1 min ago
GD
DYNAMITE - Operations Associate PT - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
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GARAGE - Seasonal Sales Associate - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
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Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
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GARAGE - Seasonal Sales Associate - Masonville Place
Groupe Dynamite, Inc Garage
London, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
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GARAGE - Sales Associate FT - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 1 min ago
Procurement Coordinator
Amica Senior Lifestyles
Toronto, ON
Reporting to the Manager, Procurement & Contracts, the Procurement Coordinator is responsible for supporting the growing portfolio, aiding in the standardization of the vendor management…
Added 1 min ago
Desktop Support Specialist
Amica Senior Lifestyles
Toronto, ON
Reporting to the Manager of End User Services, this hands-on role is responsible for providing Tier 2 and Tier 3 technical support to employees at our Toronto Support Office, remote…

AFL

Lead Hand Technician

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

AFL Integria is seeking a Lead Hand Technician to support our field operations and help ensure fiber optic work is completed safely, efficiently, and to a high standard. This is a hands-on role for an experienced technician who can lead by example, support team members in the field, and step in when technical or operational issues require additional expertise.

As part of AFL, a global leader in fiber optic products and network solutions, AFL Integria supports the build and delivery of telecommunications infrastructure across Canada. Our teams work together to provide dependable service while maintaining a strong focus on safety, quality, accountability, and the customer experience.

Reporting to the Construction Manager, the Lead Hand Technician acts as a key resource for the regional field team. In addition to completing fiber optic installations and service work, the Lead Hand provides technical support, assists with troubleshooting and escalations, conducts site inspections when required, and helps keep field activities on track.

The role also works closely with management and support teams on field updates, material requirements, equipment readiness, and outstanding service orders. Success in this position requires strong technical ability, sound judgment, effective communication, and a willingness to take ownership and support the team wherever needed.

Specific Responsibilities And Resulting Outcomes

Escalation expertise, customer service.
Field updates, helping admin/management with region updates when day 7 SLA orders are due.
Site inspections – As requested by OHS/Management
Material – Helping materials team and management.

Stock levels
Yard is being kept in an appropriate manner.

Providing unparalleled customer service excellence
Use ladders or bucket trucks to access aerial locations
Accessing Fiber Optic Terminals to connect cables
Adhering to existing practices and standards to ensure consistent quality
Operate equipment and vehicle in a safe manner
Ensure vehicle and test equipment are maintained in excellent working condition
Trouble shoot technical issues swiftly and accurately
Work indoors and outdoors in all weather conditions
Work in enclosed spaces and aloft
Perform other duties as requested, directed, or assigned
Enhancing Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
Adhere to and promote the environmental, health & safety policies of AFL
Require completion of training on the following aspects:

First aid
Bucket Truck
NSC
Confined Space
Spurs
Ground Disturbance

Qualifications

Personal Qualities

Analytical Thinking/Problem Solving - capable of complex reasoning analysis. Able to understand and interpret business logic.
Detail oriented – excellent attention to detail with the ability to follow through on assigned tasks.
Independent - ability to work well under limited supervision.
Results focused – driven to achieve.
Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles.
Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business.
Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously.

Technical Qualities

Passion for client service
Strong mechanical and analytical ability
Ability to do fine, precise work with their hands
Must be able to work at height of 30 feet
Ability to manage a physically demanding workload
Proficient in operating hand and power tools, and test equipment
Normal color vision to work with color-coded wiring
Fluent in English

WORKING CONDITIONS

Physically demanding workload
Work location: work in locations that preclude the ability to return home
Work hours: various shifts as assigned (morning, evening, weekend, and statutory holidays)
Travel is required

Why Work for AFL Integria

We Care: Our Employees are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, Employee and Family Assistance Program and more.
We Include: AFL is an equal opportunity employer that’s committed to accessible, inclusive employment.
We Develop: We enthusiastically support learning and advancement opportunities for our team members.
We Reward: Abundant discounts with various retailers via our Work Perks Program.
We have Fun! Employee Events throughout the Year!
We Connect…. #WeareAFL

Disclaimer: This job description does not constitute a “contract” between the employee and the employer. The job description duties may change at the discretion of the employer and/or the employer may request the employee to perform duties that are not listed on the job description.

Apply About employer

More about this job

Responsibilities

Lead by example in field operations while completing fiber optic installations and service work safely and to quality standards. Provide technical support, troubleshoot escalations, conduct requested site inspections, coordinate field updates and materials, and help keep regional work on track.

Requirements

The role requires strong fiber optic technical ability, mechanical and analytical skills, precise hands-on work, and the ability to work independently while communicating and collaborating effectively. Candidates must be able to handle physically demanding work at heights and in varied conditions, and complete training in first aid, bucket truck operation, confined spaces, spurs, and ground disturbance.

Skills

Fiber Optic Installation
Troubleshooting
Technical Support
Field Operations
Team Leadership
Customer Service
Site Inspections
Safety Compliance
Hand and Power Tool Operation
Test Equipment Operation
Material and Inventory Coordination
Vehicle and Equipment Maintenance
Problem Solving
Communication
Working at Heights
Confined Space Work

Benefits

Extended Health and Dental
Vision Care
Life Insurance
RRSP Matching
Employee and Family Assistance Program
Retailer Discounts
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Fiber Optics
Fiber Optic Terminals
Cable Connections
Aerial Work
Ladders
Bucket Trucks
Hand Tools
Power Tools
Test Equipment
Troubleshooting
Field Operations
Site Inspections
Day 7 SLA Orders
Material Coordination
Inventory Management
Vehicle Maintenance
Equipment Readiness
Occupational Health and Safety
First Aid
Confined Space
Ground Disturbance
Spurs
Color-Coded Wiring
Customer Service

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