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Added 2 mins ago
DI
Sr Analyst, Business Systems
Definity Insurance Company
Toronto, ON
- Full-time
…team that values innovation, continuous learning, and career…
Added 2 mins ago
Engineer 1-3 (Municipal Engineer)
The Government of Nova Scotia
Halifax, NS
As a Municipal Engineer, you will work closely with the Senior Engineer and report to the Manager of Municipal Infrastructure. You will provide technical engineering expertise in support of…
Added 2 mins ago
Manager, Workforce Advisory - ERP Change Management
EY
Winnipeg, MB · Toronto, ON · Montreal, QC · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
As a Manager, you will play a critical role in leading end-to-end change workstreams within complex SAP programs, advising senior client stakeholders, and managing project teams. You will…
Added 2 mins ago
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Nippon Paint Automotive Americas, Inc.
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Added 7 mins ago
Q&
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IS
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Maintenance supervisory/manager experience in an industrial setting (electrical, mechanical, mobile, instrumentation, facilities, and reliability). Preference given to a candidate who has…
Added 7 mins ago
DO
Project Manager
Department of Energy and Economic Diversification
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- Full-time
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BN
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Build Nova Scotia
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- Full-time
…facilities across the waterfront portfolio. Reporting to the Area Manager, this position coordinates daily operational activities, provides frontline tenant and stakeholder support,…
Added 7 mins ago
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TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning…
Added 7 mins ago
DI
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- Full-time
…issues that arise. The Director also acts as the day-to-day manager of the Analysts and Managers on the team, providing feedback, establishing goals, and helping to train the team on…
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Added 7 mins ago
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Registered Practical Nurse - Emergency Department
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Africans In Partnership Against Aids

Programs & Operations Manager

Toronto, ON, Canada

Salary & Benefits: Hiring range: $70,500 - $75,500, plus an extensive benefits package · Full-time

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Job details

Pay: Salary & Benefits: Hiring range: $70,500 - $75,500, plus an extensive benefits package
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Programs & Operations Manager

Position: Programs & Operations Manager

Employment Status: Full-time, Continuing; Management/Excluded Position

Working Location: 163 Queen St. East, Toronto; Hybrid attendance possible

Reporting Relationship: Executive Director

Salary & Benefits: Hiring range: $70,500 - $75,500, plus an extensive benefits package

About APAA

Africans in Partnership Against AIDS (APAA) is a community-based organization serving African, Caribbean and Black communities and people living with or affected by HIV. APAA delivers culturally responsive programs, education, outreach, support, and partnerships that advance HIV prevention, care and support, health equity, and community well-being.

Position Summary

The Programs & Operations Manager provides leadership across APAA’s program delivery and internal operations. The role oversees day-to-day programs, staff supervision, funder compliance, operational systems, budgeting and resource coordination, and service quality. Working closely with the Executive Director, the Manager helps ensure APAA’s programs and internal systems operate effectively, consistently, and in accordance with organizational and funder requirements.

Key Responsibilities

Program Leadership and Service Delivery: Oversee day-to-day program and service delivery, ensuring alignment with workplans, funding requirements, organizational priorities, and service standards while supporting planning, outreach, events, and performance monitoring.
Staff Supervision and Human Resources Support: Supervise, coach, and support staff in a unionized environment, including work planning, recruitment, onboarding, performance management, and accountability, in accordance with the collective agreement and labour-management processes.
Operations and Internal Systems: Oversee and strengthen administrative and operational systems, including internal workflows, facilities, technology, vendors, records, compliance, health and safety, privacy, and other operational supports.
Funder Compliance, Reporting and Evaluation: Monitor funded deliverables, reporting requirements, and data quality, while supporting funder reports, evaluation, outcome measurement, quality improvement, and program compliance.
Budget and Resource Management: Support program and operational budget development and monitoring, including expense tracking, forecasting, variance review, and the appropriate use of funded resources
Partnerships and Organizational Representation: Maintain relationships with funders, community partners, and stakeholders; represent APAA at sector and community tables; and support partnerships, collaborative programming, funding opportunities, and service improvement.
Organizational Leadership: Support the Executive Director in implementing organizational priorities and strategic direction, while contributing to organizational planning, change management, risk management, and continuous improvement.

Qualifications

Post-secondary education in social services, nonprofit management, public administration, business administration, public health, or a related field, or an equivalent combination of education and experience.

Minimum three years of management experience in a related nonprofit, community health, social services, or community-based setting, including experience supervising staff in a unionized environment.

Knowledge of HIV, harm reduction, African, Caribbean and Black communities, and the broader community health sector is considered a strong asset.

Experience supervising staff in a unionized workplace, including applying collective agreement provisions and supporting performance management, attendance, and workplace processes.

Hiring Process

Applications will be accepted until October 20, 2026. To apply, please email your resume and cover letter to info@apaa.ca. This posting is for an existing vacancy, and only candidates selected to move forward in the recruitment process will be contacted.

APAA is committed to an inclusive and accessible hiring process, with accommodations available upon request at any stage. We strongly encourage applications from African, Caribbean and Black communities, people living with or affected by HIV, 2SLGBTQIA+ communities, newcomers, people with disabilities, and others with lived or professional experience connected to the communities APAA serves.

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More about this job

Responsibilities

Lead APAA’s program delivery and internal operations, including staff supervision, operational systems, funder compliance, service quality, and budget and resource management. Work with the Executive Director to advance organizational priorities, maintain community and funder partnerships, and support planning, evaluation, and continuous improvement.

Requirements

Requires post-secondary education in a relevant field or an equivalent combination of education and experience, plus at least three years of management experience in a related nonprofit, community health, social services, or community-based setting. Experience supervising staff in a unionized workplace is required; knowledge of HIV, harm reduction, and African, Caribbean and Black communities is a strong asset.

Skills

Program Leadership
Program Delivery
Staff Supervision
Coaching
Recruitment
Performance Management
Unionized Workplace Relations
Operations Management
Funder Compliance
Reporting and Evaluation
Budget Management
Resource Coordination
Partnership Development
Community Outreach
Risk Management
Change Management

Benefits

Extensive Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Program Delivery
Program Planning
Staff Supervision
Unionized Workplace
Collective Agreement
Recruitment
Onboarding
Performance Management
Operations Management
Internal Workflows
Facilities Management
Technology
Records Management
Compliance
Health and Safety
Privacy
Funder Reporting
Data Quality
Evaluation
Outcome Measurement
Quality Improvement
Budget Development
Expense Tracking
Forecasting
Variance Review
HIV Prevention
Harm Reduction
Community Health
Partnership Development
Risk Management

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