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Added 3 mins ago
C
Mobile Financial Services Representative
CIBC
Brossard, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 3 mins ago
NR
Public Health Nurse, School Health
Niagara Region
ON · Niagara, ON
- Full-time
Let us know why you would be an excellent team member by submitting your online application.
Added 3 mins ago
FC
Vice President, Wealth
FirstOntario Credit Union
Hamilton, ON
- Full-time
Be a part of strategic initiatives in the development of new technologies, processes and innovation that improves member experience and profitability through sales and service
Added 3 mins ago
FH
Community Health Nurse - Registered Nurse, Maple Ridge
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…independently in the community setting. Works collaboratively and as a member of an interprofessional team in the management of an assigned client caseload including assessments, coaching,…
Added 3 mins ago
VF
Senior Manager, Finance
Viridian Family Office
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We value our team of trusted advisors and creative problem solvers. We develop excellence in everything we do, and each team member is dedicated to delivering an exceptional experience for…
Added 3 mins ago
CF
Snack Bar Attendant-EN
Canadian Forces Morale and Welfare Services
Oromocto, NB
- $18.89 to $21.16 CAD / hour
- Part-time
…they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and…
Added 3 mins ago
FC
REGIONAL CHIEF PRIVACY OFFICER, TORONTO, ON - 12-MONTH PARENTAL LEAVE CONTRACT
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Contract
Demonstrated commitment to ethics, regulatory compliance, customer service, and business integrity.
Added 3 mins ago
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Souscripteur I, Assurance des particuliers
Intact
Dartmouth, NS
- Full-time
We're looking for an Underwriter I, Personal Lines, to join our growing team!
Added 3 mins ago
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Associate, Financial Planning - Québec- EN
RBC
Montreal, QC
- Full-time
…and making it easier for them to do business with RBC. As a member of the Financial Planning Team, you provide leadership around the development of the Associates and bring innovative ideas…
Added 3 mins ago
UI
DC Operations Manager
UAP Inc.
Winnipeg, MB
- Full-time
…and efficiency of Distribution Center operations and customer service levels. Ensure that policies and procedures are implemented and followed with the support of the Distribution Centre…
Added 3 mins ago
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Associate, Financial Planning - Québec- EN
RBC
Quebec, QC
- Full-time
…and making it easier for them to do business with RBC. As a member of the Financial Planning Team, you provide leadership around the development of the Associates and bring innovative ideas…
Added 3 mins ago
I
Spécialiste en indemnisation, indemnités d'accidents
Intact
Ajax, ON
- Full-time
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
Added 3 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
We are seeking a highly experienced Senior Cloud Platform Developer to join our team. The ideal candidate will have extensive experience with Kubernetes and managed cloud-based Kubernetes…
Added 3 mins ago
RE
Quotations Specialist
Robertson Electric Wholesale
Hamilton, ON
- Full-time
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In…
Added 6 mins ago
QR
Sales Representative
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Vancouver, BC
- Full-time
Join a dynamic new department at Richelieu. We are seeking an outgoing, sales-driven team member to fill a permanent, full-time position as a Sales Representative – Vancouver Whitehorse…
Added 6 mins ago
BG
Associate Director of Information Technology
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
…operations, and support. You will lead and mentor a technical team, oversee the day-to-day reliability and security of back end and user facing systems, and serve as the chief escalation…
Added 6 mins ago
PC
Corporate Tax, Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Burnaby, BC
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 6 mins ago
TP
Maintenance Technician - Afternoon Shift
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
…note that all final decisions in this process are made by a member of the hiring…
Added 6 mins ago
PC
Senior Full-Stack Developer
Premier Construction Software
Markham, ON
- Full-time
Ability to work independently while supporting team success.
Added 6 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Ottawa, ON
- Full-time
We are seeking a highly experienced Senior Cloud Platform Developer to join our team. The ideal candidate will have extensive experience with Kubernetes and managed cloud-based Kubernetes…
Added 6 mins ago
PC
Cloud Architecture & Engineering, Director
PwC Canada
Ottawa, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 6 mins ago
SA
Commissary Driver & Team Member (Part-Time)
Sweat and Tonic
Toronto, ON
- Part-time
…for the entire business. As a part-time commissary driver & team member, you will play a vital role in getting clean towels, food & beverage, and supplies to our studios every day. This is…
Added 10 mins ago
I
Operations Coordinator - Seasonal
Intelcom
Levis, QC
- Full-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 10 mins ago
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HVAC Journeyperson Technician
Black & McDonald Limited
North Bay, ON
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…

AGA Benefit Solutions

Group Benefits Specialist

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Experience: Minimum 2-3 years of experience in benefits administration, insurance, pension administration, payroll, HR administration, finance, data administration, or a related field
Posting language: English
Posted: Oct 15, 2026

Original job description

Reporting to the Assistant Director, Specialized Markets, the Group Benefits Specialist will be supporting the administration of complex group benefit plans for plan sponsors and members, ensuring the accuracy, integrity, and timely processing of member and plan information.

The successful candidate enjoys working with data, investigating discrepancies, solving problems, and ensuring a high level of accuracy in plan administration. This role combines benefits administration, eligibility management, data analysis, billing reconciliation, auditing, and member support within a collaborative and fast-paced environment.

Key Responsibilities

Benefits Administration & Eligibility Management

Administer member enrolments, terminations, beneficiary changes, dependent updates, and other eligibility-related transactions
Review and validate plan member information to ensure accurate and up-to-date records
Support annual benefit enrolment activities and benefit selection changes
Assist members with over-age dependent verification, required documentation, and eligibility requirements
Prepare, validate, and transmit member eligibility and benefits files to insurance carriers
Maintain member records in accordance with privacy and confidentiality requirements

Data Analysis, Auditing & Reconciliation

Analyze member, eligibility, and billing data to identify discrepancies, and required actions
Compare, validate, and reconcile data files received from multiple sources
Conduct regular data audits to ensure the integrity and accuracy of member and plan information
Investigate and resolve eligibility, coverage, billing, and administrative discrepancies
Process and reconcile member payments and billing information
Gather and analyze data required for monthly billing activities and reporting
Prepare reports and supporting documentation for review and decision-making

Member & Client Support

Serve as a key point of contact for plan sponsors and plan members
Respond to inquiries related to group benefits, eligibility, coverage, claims, plan options, flex plans, and premiums
Assist members with questions related to disability benefits, Employment Insurance (EI), and Workplace Safety and Insurance Board (WSIB/WCB) claims
Support members in navigating online member portals and insurance carrier platforms
Investigate and resolve member and client concerns in a professional and timely manner
Respond to telephone and email inquiries within established service standards

Operational Support

Generate correspondence, member communications, mail merges, and other required documentation
Assist with the preparation and administration of T4A tax slips, as required
Participate in team meetings and contribute to process improvements and operational efficiencies
Support special projects and perform other related duties as assigned

Required

The ideal candidate will have the following qualifications :

Minimum 2-3 years of experience in benefits administration, insurance, pension administration, payroll, HR administration, finance, data administration, or a related field
Strong analytical and problem-solving skills
Demonstrated ability to review, reconcile, and validate data with a high degree of accuracy
Excellent attention to detail and organizational skills
Strong verbal and written communication skills
Proficiency with Microsoft Excel and Microsoft Office applications
Ability to manage competing priorities and meet deadlines

Preferred

Experience administering group benefit plans
Experience working within a TPA, ELHT, insurer, brokerage, pension, payroll, or employee benefits environment
Knowledge of eligibility administration, billing reconciliation, claims processes, and group benefits operations
Experience working with multiple data systems and large datasets

Key Qualities

Naturally curious and enjoy investigating issues to determine root causes
Comfortable working with data and identifying discrepancies
Highly organized, detail-oriented, and accurate
Able to balance analytical work with member and client support responsibilities
Committed to delivering exceptional service while maintaining data integrity and compliance

Apply About employer

More about this job

Responsibilities

Administer group benefit plan eligibility and member transactions, maintain accurate records, and prepare and reconcile data, billing, and reports. Support plan sponsors and members by responding to inquiries, resolving discrepancies, preparing communications, and contributing to operational improvements.

Requirements

Requires 2–3 years of experience in benefits, insurance, pension, payroll, HR, finance, data administration, or a related field, along with strong analytical, problem-solving, communication, and organizational skills. Candidates should be proficient in Microsoft Excel and Office, able to validate data accurately, and capable of managing competing priorities and deadlines.

Skills

Benefits Administration
Eligibility Management
Data Analysis
Data Auditing
Billing Reconciliation
Problem-Solving
Data Validation
Member Support
Client Support
Microsoft Excel
Microsoft Office
Attention to Detail
Communication
Organization
Privacy and Confidentiality
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Eligibility Administration
Member Enrolment
Dependent Verification
Insurance Carriers
Data Analysis
Data Auditing
Data Reconciliation
Billing Reconciliation
Member Payments
Claims Processes
Disability Benefits
Employment Insurance
Workplace Safety and Insurance Board
Plan Sponsors
Flex Plans
Premiums
Member Portals
Insurance Carrier Platforms
T4A Tax Slips
Microsoft Excel
Microsoft Office
Privacy and Confidentiality
Process Improvement

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