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group insurance clerk

  • Quebec, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Overview

Languages

Bilingual

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Hybrid

Work must be completed both in person and remotely.

Responsibilities

Tasks

  • Provide clients with information
  • Sort, verify and process financial transactions
  • Verify and balance transactions
  • Compile and maintain insurance data and records
  • Provide customer service
  • Receive and forward telephone or electronic enquiries
  • Keep track of shipments
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Monitor insurance claims and respond to clients' enquiries

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Office
  • MS Outlook
  • MS Word

Insurance experience

  • Group insurance

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Large caseload
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Bonus
  • Life insurance
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)

Other Benefits

  • Learning/training paid by employer
  • Travel insurance
  • Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for youths

  • Offers mentorship, coaching and/or networking opportunities for youth

Support for mature workers

  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Provide clients with information and customer service, process and balance financial transactions, and maintain insurance data and records. Monitor group insurance claims, respond to client enquiries, track shipments, prioritize work, and prepare reports and correspondence.

Requirements

The posting specifies a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years, along with two to less than three years of experience. Group insurance experience and knowledge of Microsoft Excel, Office, Outlook, and Word are listed; strong accuracy, organization, communication, and client-service abilities are also emphasized.

Skills

  • Customer Service
  • Financial Transaction Processing
  • Transaction Verification and Reconciliation
  • Insurance Data and Records Management
  • Telephone and Electronic Enquiry Handling
  • Shipment Tracking
  • Work Prioritization
  • Report and Correspondence Preparation
  • Insurance Claims Monitoring
  • Group Insurance
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Word
  • Attention to Detail
  • Written and Oral Communication

Benefits

  • Dental Plan
  • Disability Benefits
  • Health Care Plan
  • Vision Care Benefits
  • Bonus
  • Life Insurance
  • Pension Plan
  • Paid Learning and Training
  • Travel Insurance
  • Wellness Program

Visa sponsorship

Not detected in the job text

Categories

  • Finance & Accounting
  • Customer Service & Support
  • Administrative

Keywords

  • Group Insurance
  • Insurance Claims
  • Insurance Data
  • Financial Transactions
  • Transaction Verification
  • Transaction Balancing
  • Customer Service
  • Client Enquiries
  • Telephone Enquiries
  • Electronic Enquiries
  • Shipment Tracking
  • Work Prioritization
  • Deadline Management
  • Report Preparation
  • Correspondence
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Word
  • Attention to Detail
  • Accuracy
  • Client Focus
  • Oral Communication
  • Written Communication
  • Organization
  • Teamwork

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