group insurance clerk
- Quebec, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
Bilingual
Education
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Health benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Provide clients with information
- Sort, verify and process financial transactions
- Verify and balance transactions
- Compile and maintain insurance data and records
- Provide customer service
- Receive and forward telephone or electronic enquiries
- Keep track of shipments
- Establish work priorities and ensure procedures are followed and deadlines are met
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Monitor insurance claims and respond to clients' enquiries
Computer and technology knowledge
- MS Excel
- MS Office
- MS Outlook
- MS Word
- Group insurance
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Large caseload
- Attention to detail
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Bonus
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
- Learning/training paid by employer
- Travel insurance
- Wellness program
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for youth
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job
Responsibilities
Provide customer service and information to clients, handle enquiries, and monitor group insurance claims. Process and balance financial transactions, maintain insurance records, track shipments, prioritize work, and prepare reports and correspondence.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, along with two to less than three years of experience. Group insurance experience and proficiency with MS Excel, MS Office, MS Outlook, and MS Word are specified; the role also calls for accuracy, organization, attention to detail, and strong communication skills.
Skills
- Customer Service
- Financial Transaction Processing
- Transaction Verification and Reconciliation
- Insurance Data and Records Management
- Telephone and Electronic Enquiry Handling
- Shipment Tracking
- Work Prioritization
- Deadline Management
- Report Preparation
- Insurance Claims Monitoring
- MS Excel
- MS Office
- MS Outlook
- MS Word
- Group Insurance
- Written and Oral Communication
Benefits
- Dental Plan
- Disability Benefits
- Health Care Plan
- Vision Care Benefits
- Bonus
- Life Insurance
- Pension Plan
- Paid Learning and Training
- Travel Insurance
- Wellness Program
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Administrative
Keywords
- Group Insurance
- Insurance Claims
- Insurance Data
- Insurance Records
- Financial Transactions
- Transaction Verification
- Transaction Reconciliation
- Customer Service
- Client Enquiries
- Telephone Enquiries
- Electronic Enquiries
- Shipment Tracking
- Work Prioritization
- Deadline Management
- Report Preparation
- Correspondence
- MS Excel
- MS Office
- MS Outlook
- MS Word
- Attention to Detail
- Accuracy
- Organization
- Oral Communication
- Written Communication