Jobs in Canada

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Added 3 mins ago
Shipping/Receiving Administrator (Overnights)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Whitby, ON
Night shift 11pm-7am, including availability to work on the weekends
Added 19 mins ago
CM
2026-070 - TFT Human Resources Administrator
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
The Human Resources Administrator provides comprehensive administrative and operational support to the Human Resources function. This role is responsible for maintaining accurate employee…
Added 19 mins ago
A
Project Administrator
Ameresco
AB · Calgary, AB · Canada - Alberta - Calgary
- Full-time
Ameresco currently has a new opportunity for a Project Administrator in Alberta (Edmonton/Calgary) area at a Federal Government project site. Although this role is primarily site-based, and…
Added 19 mins ago
IN
Cloud Architect
IKO North America
Mississauga, ON
- Full-time
The successful candidate must be based in Mississauga, Ontario, and work on-site
Added 20 mins ago
SP
Telehandler Operator - Residential Construction
Seymour Pacific Developments
Strathmore, AB
- Full-time
Assist the site administrator or shipper/receiver when needed with counting any materials or product including noting of damages or short shipped items, collect packing slips or purchase…
Added 35 mins ago
MD
Taxpayer Intake Specialist - State Prog Admin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 49 mins ago
Meter Data Management Coordinator
FortisAlberta
Calgary, AB
Added 49 mins ago
GE
Billing Administrator
GFL Environmental Inc.
Surrey, BC
- Full-time
GFL is seeking a highly organized Billing Administrator to join our Surrey office and support the Industrial & Vacuum Services division. The successful candidate will possess exceptional…
Added 49 mins ago
P
Salesforce Business Analyst, Senior Associate
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Salesforce certification such as Administrator, Business Analyst, App Builder, or Service Cloud Consultant, or the motivation to pursue one
Added 1 hour ago
Office Administrator
Westcorp
Edmonton, AB
We are looking for an Office Administrator to join our team, working in person out of our Edmonton Office. This role is not eligible for hybrid or remote work.
Added 1 hour ago
Community Administrator
GWL Realty Advisors
Montreal, QC
We’re looking for a Community Administrator to support a busy multi-residential property management office! Some of the major responsibilities for this role include responding to a variety…
Added 1 hour ago
M
Marketing Automation & Analytics
Morningstar
Toronto, ON
- Full-time
This role is based in New York and requires at least four days per week in the office
Added 1 hour ago
SM
0.2 Temporary School Office Administrator, Elementary
Simcoe Muskoka Catholic District School Board
Penetanguishene, ON
- Full-time
Added 1 hour ago
NN
Human Resources Administrator - HRIS & Process Improvement
Near North District School Board
North Bay, ON
- Internship
Permanent Human Resources Administrator - HRIS & Process Improvement
Added 1 hour ago
SM
1.0 Temporary School Office Assistant - Secondary
Simcoe Muskoka Catholic District School Board
Midland, ON
- Internship
Under the direction of the Principal or designate and in cooperation with the School Office Administrator, the successful candidate will be responsible for assisting with the provision of…
Added 1 hour ago
QS
Spare Custodian
Qualicum School District (SD69)
Parksville, BC
- Full-time
Reports items for work order submissions to the AMO or designated site administrator.
Added 1 hour ago
PV
Administrative Assistant
Peterborough Victoria Northumberland and Clarington Catholic District School Board
Peterborough, ON
- Part-time
Added 1 hour ago
SC
Clerk Steno - Full-time Temporary
Simcoe County District School Board
Orillia, ON
- Full-time
…secretarial duties of the school office under the direction of the…
Added 1 hour ago
YR
Secondary Long Term Occasional (LTO) 100% Science (SCH3U, SNC1/2L)
York Region District School Board
Whitchurch-Stouffville, ON
- Full-time
…as well as two (2) references one of which must be a YRDSB…
Added 1 hour ago
D
ServiceNow Developer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $90 to $100 CAD / hour
- Contract
ServiceNow Certified System Administrator (CSA)
Added 1 hour ago
WC
Principal and Vice Principal Pool
Wellington Catholic District School Board
Guelph, ON
- Full-time
Candidates appointed to a Principal or Vice-Principal position will serve a one-year probationary period as an administrator.
Added 1 hour ago
Q-
MONTRÉAL [Hybrid] - Middleware Messaging Engineer
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
Function as IBM WebSphere MQ administrator. Install MQ environments on Windows and Linux.
Added 1 hour ago
LC
Office Administrator
Loblaw Companies Limited
Vaughan, ON
- Full-time
Added 1 hour ago
BG
Customer Service Administrator (Ottawa West)
Boyd Group Services
Ottawa, ON
- Full-time
Valid driver’s license required
Added 1 hour ago
AB
Member Management Analyst
AGA Benefit Solutions
Montreal, QC
- $43,830 to $54,787 CAD / year
- Full-time
Verify the eligibility of transactions received through member or administrator portals, regular mail, or email, analyze and process them in the various administrative systems, while…

AGA Benefit Solutions

Member Management Analyst

Montreal, QC, Canada

$43,830 to $54,787 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $43,830 to $54,787 CAD / year
Job type: Full-time
Apply by: May 11, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you analytical, exceptionally organized, and detail-oriented? Do you enjoy analyzing files, finding solutions, and delivering excellent customer service? This opportunity could be for you!

At AGA, we are looking for a detail-oriented, organized, and analytical individual who can manage multiple priorities while maintaining a high level of accuracy. Do you enjoy understanding complex situations, analyzing information, and finding solutions, while also building positive relationships with clients and supporting them with their requests? If so, this role could be a great fit for you!

You will also benefit from a hybrid work arrangement (working remotely 9 days out of 10) and group insurance coverage fully paid by the employer.

Responsibilities

Reporting to the Assistant Director, Member Administration, within the AGA+PLUS department, the Member Administration Analyst will be primarily responsible for verifying the eligibility of member transactions and responding to various requests received from group administrators.

Your responsibilities will include:

Verify the eligibility of transactions received through member or administrator portals, regular mail, or email, analyze and process them in the various administrative systems, while complying with group insurance rules and established procedures;
Request additional information from group administrators, when necessary, to properly assess files and make informed decisions following the analysis of requests;
In exceptional cases, consult with the insurer to obtain approval regarding a member's file;
Prepare and send correspondence to members and/or group administrators, depending on the situation;
Manage late enrollment requests, including sending and following up on health declarations, as well as receiving and processing the insurer's decisions following file reviews;
Upon request, reconcile outstanding balances or provide billing explanations to group administrators;
Mail insurance certificates and various documents, such as travel insurance cards;
For certain special groups, manage contributions and member files, and send notices regarding insufficient contributions;
Ensure administrative guides for groups requiring special handling are kept up to date;
Perform monthly reviews of members and their dependents in accordance with contractual provisions related to insured individuals' ages;
Provide support to administrative clerks with member administration tasks, as needed;
Participate in testing new tools and software implemented within the AGA+PLUS department, or improvements to existing systems, when requested;
Provide internal and external customer service;
Perform any other related duties as requested by the immediate supervisor.

The ideal candidate has the following qualifications:

College diploma;
Strong attention to detail and accuracy;
Ability to meet deadlines and effectively manage priorities;
Sound judgment, integrity, and honesty;
Versatility, resourcefulness, and autonomy;
Strong customer service skills;
Two (2) years of experience in group insurance (an asset);
Excellent command of French and English, both spoken and written (bilingualism is required, as administrative transactions are processed in both languages and require detailed analysis and a thorough understanding of contractual administrative information related to insurance enrollments and changes to ensure accuracy);
Good proficiency in Microsoft Office Suite.

AGA welcomes and encourages applications from individuals with disabilities. Accommodations are available upon request to candidates throughout all stages of the selection process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Verify, analyze, and process member transactions and eligibility requests in accordance with group insurance rules, and coordinate with administrators and insurers when additional information or decisions are needed. Handle member correspondence, billing inquiries, enrollment and contribution matters, document distribution, administrative reviews, system testing, and customer service.

Requirements

A college diploma is required, along with strong attention to detail, accuracy, sound judgment, and the ability to manage priorities and deadlines. Candidates should have strong customer service skills, proficiency in Microsoft Office, and excellent spoken and written French and English; two years of group insurance experience is an asset.

Skills

Attention To Detail
Accuracy
File Analysis
Eligibility Verification
Member Administration
Group Insurance
Customer Service
Written Communication
Verbal Communication
Prioritization
Deadline Management
Judgment
Integrity
Resourcefulness
Autonomy
Microsoft Office

Benefits

Hybrid Work Arrangement
Employer-Paid Group Insurance

Visa sponsorship

Not detected in the job text

Keywords

Group Insurance
Member Administration
Eligibility Verification
Insurance Enrollment
Member Transactions
Group Administrators
Administrative Systems
Contractual Provisions
Late Enrollment
Health Declarations
Insurer Decisions
Billing Reconciliation
Insurance Certificates
Travel Insurance Cards
Member Contributions
Dependent Reviews
Customer Service
Microsoft Office
System Testing
Administrative Procedures

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Jobs in Canada