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Added 10 mins ago
DC
Biologist or Environmental Planner (Indigenous Community Focus)
Dillon Consulting Limited
Vancouver, BC
- Full-time
…professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide…
Added 10 mins ago
TC
Life Enrichment Staff
The Corporation of the County of Lambton
Petrolia, ON
- Part-time
We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative…
Added 10 mins ago
GE
Technician
GFL Environmental Inc.
Sudbury, ON
- Full-time
Step into a role where safety, teamwork, and environmental responsibility come together every day. As a Facility Technician at GFL Environmental Services, you’ll play a hands-on role in…
Added 11 mins ago
C
Senior Engineer - Buildings
CIMA+
Mississauga, ON
- $110,480 to $151,910 CAD / year
- Full-time
12 years of directly related experience in mechanical buildings engineering including HVAC, plumbing and building services
Added 11 mins ago
GC
Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- $67,000 to $93,000 CAD / year
- Full-time
…mining and processing operations across North America. Through environmental stewardship, reclamation, long-term monitoring, and community engagement, the team works to ensure that our…
Added 11 mins ago
CO
Environmental Services Engineer, Compliance-TS269
City of London, Canada
London, ON
- Full-time
Reporting to the Division Manager, Wastewater Treatment Operations, the Environmental Services Engineer is responsible for overseeing the development and implementation of a wastewater…
Added 11 mins ago
SC
Heavy Equipment Technician (Prince George, BC)
Sterling Crane
Prince George, BC
- Full-time
…sustainability projects across the country, from wind energy to environmental…
Added 11 mins ago
OC
Educational Developer
Olds College of Agriculture & Technology
Olds, AB
- $30 to $40 CAD / hour
- Contract
…specializing in agriculture, agrifood, horticulture, land and environmental stewardship. We work closely with industry to advance and adapt our programming to ensure our graduates have the…
Added 11 mins ago
N
Vice President of Operations
Northern911
Sudbury, ON · Greater Sudbury, ON
- Full-time
…the right police, fire, or medical agency, and dispatch fire services for rural and volunteer departments. Our TMA-certified specialists provide 24/7 alarm monitoring, responding to fire,…
Added 25 mins ago
PC
Construction Management Director
Parsons Corporation
Faro, YT
- Full-time
Ensure subcontractors prepare and adhere to their Environmental Protection Plans (EPPs) that comply with the local environmental legislation and regulations and any work package-specific…
Added 25 mins ago
Technical Training Coordinator - MC2
Westerkirk
Breslau, ON
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 25 mins ago
Maintenance Parts Coordinator
Ippolito
Burlington, ON
Coordinate with contractors as needed and verify that services meet safety, quality and timing requirements.
Added 25 mins ago
Finance - Senior Financial Accountant
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies…
Added 25 mins ago
Distribution Engineer
The City of Red Deer
Red Deer, AB
…regional reach of over 300,000, it’s a growing hub for business, services, and…
Added 25 mins ago
W
Vice President, Buildings Quebec
WSP
Montreal, QC
- Full-time
Champion a culture of high performance, continuous improvement, health and safety, social responsibility, and environmental stewardship.
Added 25 mins ago
W
Senior Technical Water Resources & Stormwater Management Engineer
WSP
ON · ON, Canada
- Full-time
Contribute to Master Plans, Class Environmental Assessments, and municipal infrastructure studies.
Added 25 mins ago
I
Technical Analyst - Mississauga, ON
Intertek
Mississauga, ON
- Full-time
…digital multi-meter, surge generator, over-voltage tester, environmental condition chambers, articulated probes. Use hand tools to build / calibrate test…
Added 25 mins ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Ottawa, ON
- Full-time
The products and services marketed to commercial clients include Energy Conservation Products, Commodity Hedging, Power Factor Correction, Smart LED Lighting, and Solar Solutions.
Added 25 mins ago
OA
Cemetery Administrative Clerk, Town of Oakville
Ontario Association of Cemetery and Funeral Professionals (OACFP)
Oakville, ON
- Full-time
Job Responsibilities This position reports to the Supervisor, Cemeteries and Environmental Services and provides administrative support in the delivery of a wide range of cemetery services…
Added 26 mins ago
GL
Service Dispatcher Specialist
Go Lime Inc.
Toronto, ON
- $40,000 to $42,000 CAD / year
- Full-time
Review and update services in the system within a timely manner.
Added 26 mins ago
PB
Senior Internal Auditor
Pacific Blue Cross
Burnaby, BC
- $80,000 to $115,000 CAD / year
- Full-time
…and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the…
Added 40 mins ago
AL
Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support…
Added 40 mins ago
A
Project Manager
AtkinsRéalis
Fort St. John, BC
- Full-time
We have one of the most experienced environmental and geosciences engineering consulting teams in Canada and we are seeking an Environmental Project Manager to join our Fort St. John team.…
Added 40 mins ago
A
Intermediate Environmental Scientist
AtkinsRéalis
Fort St. John, BC
- Full-time
AtkinsRéalis has one of the most experienced environmental and geosciences engineering consulting teams in Canada and is currently seeking an Environmental Scientist to join our Fort St…
Added 40 mins ago
B
Property Services Coordinator
BGIS
Laval, QC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…

AGAT Laboratories

Client Services Administrator (Vancouver)

Calgary, AB, T2E 7P7, Canada

$20 to $23 CAD / hour · Full-time

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Job details

Pay: $20 to $23 CAD / hour
Job type: Full-time
Apply by: Feb 7, 2027
Experience: Minimum 1 year customer service experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services Supervisor or Client Services Manager.
Ensure delegated client requests are completed in a timely and accurate manner including:
- Submission of bottle order, re-assignment and re-analysis requests.
- Providing clients with accurate and timely information based on consultation with appropriate resources such as estimated time for delivery of results and technical inquiries.
- Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.
- Notifying clients of sample integrity issues.
Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:
- Responding to client inquiries by email or phone call.
- Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.
- Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
Provide assistance to Logistics and Shipping, when required, by:
- Preparing bottle orders as per requested submissions.
- Organizing and labeling samples.
Logging samples into LIMS (Laboratory Information Management System.)
Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
Participate in team training.
Assist in internal and external audits.

What you bring to the table:

Diploma or Degree in Science or Administration is an asset.
Minimum 1 year customer service experience.
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
Excellent communication skills with clients and members of the team, both verbal and written.
Excellent organization and time management skills.
Attention to detail for routine tasks and commitment to quality standards.
Ability to work well under pressure

Work Environment:

General office environment with some exposure to laboratory environment.
Sitting for prolonged periods of time in an office setting.
Compliance with established safety procedures and appropriate PPE.
Manual dexterity is required.
Exposure to excessive noise, dust and/or varying temperatures is rare.

The hourly pay for this position ranges from $20.00 to $23.00, depending on qualifications and experience.

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:

Comprehensive health, dental, and vision care.
Paid vacation and flexible sick time.
Employee Assistance Program (EAP).
Long-term disability and life insurance.
Professional development opportunities.

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory - we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:

We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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More about this job

Responsibilities

The Client Services Administrator assists the team with customer support, administrative tasks, and maintaining client communication. Responsibilities include processing bottle orders, managing sample documentation, and providing timely updates on results and technical inquiries.

Requirements

Candidates should have a diploma or degree in Science or Administration and at least one year of customer service experience. Proficiency in Microsoft Office and strong organizational skills are required to manage tasks under pressure.

Skills

Customer service
Administrative support
Data entry
Communication
Time management
Organization
Microsoft Office
Outlook
Excel
Laboratory Information Management Systems
Attention to detail
Problem solving
Reporting
Sample management

Benefits

Comprehensive health care
Dental care
Vision care
Paid vacation
Flexible sick time
Employee Assistance Program
Long-term disability insurance
Life insurance
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Administration
Laboratory
LIMS
Customer Support
Environmental
Data Entry
Sample Receipt
Reporting
Invoicing
Quality Standards
Logistics
Shipping
Microsoft Office
Outlook
Excel
Turnaround Time
Technical Inquiries
Sample Integrity
Regulatory Guidelines

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