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Added 3 mins ago
C
Grocery Clerk
Co-op
Sedgewick, AB
- Part-time
Understanding of our Values (Teamwork, People, Excellence, Community)
Added 3 mins ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 3 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Levis, QC
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 3 mins ago
PB
Team Leader
Paris Baguette
Toronto, ON
- $19 to $20 CAD / hour
- Full-time
joy, nourish community and is ready to rise to the occasion, we are looking for
Added 3 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 4 mins ago
PB
Cashier/Barista
Paris Baguette
Newmarket, ON · Ontario, ON
- $17.6 CAD / hour
- Full-time
- Part-time
…reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and…
Added 4 mins ago
PB
Team Leader
Paris Baguette
Newmarket, ON · Ontario, ON
- $19 to $20 CAD / hour
- Full-time
joy, nourish community and is ready to rise to the occasion, we are looking for
Added 19 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Regina, SK
- $17.92 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 19 mins ago
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Client Advisor
RBC
Stonewall, MB
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
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Director, Corporate Client Group
RBC
Kingston, ON · Ottawa, ON
- Full-time
…commercial clients with annual sales revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are…
Added 19 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 19 mins ago
S
Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 19 mins ago
GC
Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- $67,000 to $93,000 CAD / year
- Full-time
Our Legacy Assets team is responsible for the safe, sustainable management and progressive closure of former mining and processing operations across North America. Through environmental…
Added 34 mins ago
EMAIL MARKETING SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Reporting to the Email Marketing Manager, the Email Marketing Specialist contributes to the development, optimization, and performance of La Vie en Rose’s email campaigns to support sales…
Added 34 mins ago
LC
Meat Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dieppe, NB
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 34 mins ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 34 mins ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day…
Added 34 mins ago
MANAGER
Boutique La Vie En Rose
Beloeil, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 34 mins ago
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Branch Manager II - Gander
TD
Gander, NL
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…
Added 34 mins ago
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Short Term Assignment - Branch Manager I
TD
Meaford, ON
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…
Added 34 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
L'étang-du-nord, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 34 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Victoria, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 34 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Bromont, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 49 mins ago
Operations & Administrative Coordinator
Okanagan College
Kelowna, BC
Leads, guides and motivates staff to keep high standards of performance and service.
Added 49 mins ago
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Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services…

AGAT Laboratories

Client Services Administrator (Vancouver)

Calgary, AB, T2E 7P7, Canada

$20 to $23 CAD / hour · Full-time

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Job details

Pay: $20 to $23 CAD / hour
Job type: Full-time
Apply by: Feb 7, 2027
Experience: Minimum 1 year customer service experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services Supervisor or Client Services Manager.
Ensure delegated client requests are completed in a timely and accurate manner including:
- Submission of bottle order, re-assignment and re-analysis requests.
- Providing clients with accurate and timely information based on consultation with appropriate resources such as estimated time for delivery of results and technical inquiries.
- Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.
- Notifying clients of sample integrity issues.
Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:
- Responding to client inquiries by email or phone call.
- Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.
- Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
Provide assistance to Logistics and Shipping, when required, by:
- Preparing bottle orders as per requested submissions.
- Organizing and labeling samples.
Logging samples into LIMS (Laboratory Information Management System.)
Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
Participate in team training.
Assist in internal and external audits.

What you bring to the table:

Diploma or Degree in Science or Administration is an asset.
Minimum 1 year customer service experience.
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
Excellent communication skills with clients and members of the team, both verbal and written.
Excellent organization and time management skills.
Attention to detail for routine tasks and commitment to quality standards.
Ability to work well under pressure

Work Environment:

General office environment with some exposure to laboratory environment.
Sitting for prolonged periods of time in an office setting.
Compliance with established safety procedures and appropriate PPE.
Manual dexterity is required.
Exposure to excessive noise, dust and/or varying temperatures is rare.

The hourly pay for this position ranges from $20.00 to $23.00, depending on qualifications and experience.

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:

Comprehensive health, dental, and vision care.
Paid vacation and flexible sick time.
Employee Assistance Program (EAP).
Long-term disability and life insurance.
Professional development opportunities.

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory - we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:

We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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More about this job

Responsibilities

The Client Services Administrator assists the team with customer support, administrative tasks, and maintaining client communication. Responsibilities include processing bottle orders, managing sample documentation, and providing timely updates on results and technical inquiries.

Requirements

Candidates should have a diploma or degree in Science or Administration and at least one year of customer service experience. Proficiency in Microsoft Office and strong organizational skills are required to manage tasks under pressure.

Skills

Customer service
Administrative support
Data entry
Communication
Time management
Organization
Microsoft Office
Outlook
Excel
Laboratory Information Management Systems
Attention to detail
Problem solving
Reporting
Sample management

Benefits

Comprehensive health care
Dental care
Vision care
Paid vacation
Flexible sick time
Employee Assistance Program
Long-term disability insurance
Life insurance
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Administration
Laboratory
LIMS
Customer Support
Environmental
Data Entry
Sample Receipt
Reporting
Invoicing
Quality Standards
Logistics
Shipping
Microsoft Office
Outlook
Excel
Turnaround Time
Technical Inquiries
Sample Integrity
Regulatory Guidelines

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