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Added 14 mins ago
L&
Retail Store Manager - Mississauga
Lindt & Sprüngli USA
Mississauga, ON · LCA - CAN - Retail - Mississauga - ON
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Mississauga location. The ideal candidate must possess strong…
Added 14 mins ago
PS
Regional Manager, Ontario
Public Service Alliance of Canada (PSAC)
Toronto, ON
- Full-time
Under the general guidance of the Associate Director, the Regional Manager will be responsible for the management, orientation of Staff, and applicable administration of Regional PSAC…
Added 14 mins ago
CT
Social Media Consultant
Canadian Tire Corporation
Toronto, ON
- Full-time
Support the Social Media Assistant Manager in executing strategic plans for organic social content on both CTR and HBC social channels, collaborating with internal teams and agencies to…
Added 14 mins ago
L&
Retail Store Manager - Mississauga
Lindt & Sprüngli (Canada), Inc
Mississauga, ON · LCA - CAN - Retail - Mississauga - ON
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Mississauga location. The ideal candidate must possess strong…
Added 14 mins ago
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Mortgage Specialist
BMO
Calgary, AB
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 14 mins ago
B
Customer Service Representative
BMO
Timmins, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 14 mins ago
B
Personal Banking Associate
BMO
Richmond, BC
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 14 mins ago
AL
Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
…purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge…
Added 14 mins ago
GC
Plant Operator
Guardian Chemicals Inc.
AB
- $21 CAD / hour
- Full-time
…through their shared vision and core values, work together to support our customers and the industries they serve to drive a cleaner, safer, and more efficient industry…
Added 14 mins ago
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Support the Accounting Manager in coordinating daily/weekly work priorities and deadlines for accounting and cash office staff.
Added 14 mins ago
M
CyberArk Operations Analyst (Idira)
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services. This role manages incidents, service requests, operational activities, and user…
Added 14 mins ago
A
Project Manager
AtkinsRéalis
Fort St. John, BC
- Full-time
…teams in Canada and we are seeking an Environmental Project Manager to join our Fort St. John team. This position is office/hybrid/or remote work based, focused on projects locally in…
Added 14 mins ago
BP
Customer & Programming Associate (Temporary - up to 18 Months)
Burlington Public Library
Burlington, ON
- Part-time
Under the guidance of the Manager and Branch Operations Lead, support collection initiatives, to ensure an accurate, tidy, balanced, and accessible collection that meets customer needs.
Added 14 mins ago
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Public Health Technologist, Translational Research in Microbiology
Sanya’k̓ula
Vancouver, BC
- Full-time
…required from the Supervisor, Section Head, Laboratory Operations Manager, or program Head/Medical Director to conclude customer service…
Added 14 mins ago
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Support the Accounting Manager in coordinating daily/weekly work priorities and deadlines for accounting and cash office staff.
Added 28 mins ago
Yard Shipper/Receiver
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High River, AB
Reporting to the Yard Manager, the Yard Shipper / Receiver is responsible to efficiently, effectively and accurately receive products into the designated UFA location; place in appropriate…
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Flex Warehouse Person
Nissan Motor Corporation
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- Full-time
…the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our…
Added 28 mins ago
Senior Manager, Executive Reporting & Advisory
Scotiabank
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The Senior Manager, Tech Executive Reporting & Board Advisory, is the driving force behind how ScotiaTech shows up to the Board, the CEO, and senior leaders across Technology. Accountable…
Added 28 mins ago
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Provide Engineering support to other departments as directed by the Engineering Manager or designate
Added 28 mins ago
Kindergarten Manager - AB (MDN)
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As a Kindergarten Manager, you will establish, evaluate and develop the academic aims and standards of the Kindergarten program, in partnership with the children, staff, parents, and…
Added 28 mins ago
Laundry Aide
Winnipeg Regional Health Authority
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Under the direction of the Manager - Environmental Services, the Laundry Aide is responsible for the processing and transporting soiled and clean linen to the appropriate areas of the…
Added 28 mins ago
Nursing Assistant (UCA) - Repost
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Working as part of a multidisciplinary team under the supervision of the Manager, Health Services, or Nurse in Charge, the incumbent:
Added 28 mins ago
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Customer Experience Associate
TD
Ottawa, ON
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 28 mins ago
WM
Sales Associate Full Time - Chinook Centre
Wow! Mobile Boutique
Calgary, AB
- Full-time
Invested in personal and professional growth and development
Added 28 mins ago
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Personal Banking Associate Trainee - Cantonese, Mandarin or Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving…

AGAT Laboratories

Client Services Administrator (Vancouver)

Calgary, AB, T2E 7P7, Canada

$20 to $23 CAD / hour · Full-time

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Job details

Pay: $20 to $23 CAD / hour
Job type: Full-time
Apply by: Feb 7, 2027
Experience: Minimum 1 year customer service experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services Supervisor or Client Services Manager.
Ensure delegated client requests are completed in a timely and accurate manner including:
- Submission of bottle order, re-assignment and re-analysis requests.
- Providing clients with accurate and timely information based on consultation with appropriate resources such as estimated time for delivery of results and technical inquiries.
- Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.
- Notifying clients of sample integrity issues.
Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:
- Responding to client inquiries by email or phone call.
- Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.
- Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
Provide assistance to Logistics and Shipping, when required, by:
- Preparing bottle orders as per requested submissions.
- Organizing and labeling samples.
Logging samples into LIMS (Laboratory Information Management System.)
Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
Participate in team training.
Assist in internal and external audits.

What you bring to the table:

Diploma or Degree in Science or Administration is an asset.
Minimum 1 year customer service experience.
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
Excellent communication skills with clients and members of the team, both verbal and written.
Excellent organization and time management skills.
Attention to detail for routine tasks and commitment to quality standards.
Ability to work well under pressure

Work Environment:

General office environment with some exposure to laboratory environment.
Sitting for prolonged periods of time in an office setting.
Compliance with established safety procedures and appropriate PPE.
Manual dexterity is required.
Exposure to excessive noise, dust and/or varying temperatures is rare.

The hourly pay for this position ranges from $20.00 to $23.00, depending on qualifications and experience.

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:

Comprehensive health, dental, and vision care.
Paid vacation and flexible sick time.
Employee Assistance Program (EAP).
Long-term disability and life insurance.
Professional development opportunities.

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory - we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:

We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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More about this job

Responsibilities

The Client Services Administrator assists the team with customer support, administrative tasks, and maintaining client communication. Responsibilities include processing bottle orders, managing sample documentation, and providing timely updates on results and technical inquiries.

Requirements

Candidates should have a diploma or degree in Science or Administration and at least one year of customer service experience. Proficiency in Microsoft Office and strong organizational skills are required to manage tasks under pressure.

Skills

Customer service
Administrative support
Data entry
Communication
Time management
Organization
Microsoft Office
Outlook
Excel
Laboratory Information Management Systems
Attention to detail
Problem solving
Reporting
Sample management

Benefits

Comprehensive health care
Dental care
Vision care
Paid vacation
Flexible sick time
Employee Assistance Program
Long-term disability insurance
Life insurance
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Administration
Laboratory
LIMS
Customer Support
Environmental
Data Entry
Sample Receipt
Reporting
Invoicing
Quality Standards
Logistics
Shipping
Microsoft Office
Outlook
Excel
Turnaround Time
Technical Inquiries
Sample Integrity
Regulatory Guidelines

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